Best Western Royal Hotel Caen
Top rated by guests





8.2Excellent
(811 Ratings)
"The location was great very close to a lot of shops and restaurants! The staff were super nice and helpful!! It was also so nice to have the cold water you could get at any time and the pastries in th..."
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3-Star Hotel
Guests love it hereGuests give this property a top rating
Top-tier experienceA high end property in this area
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Best Western Royal Hotel Caen is located in the heart of Caen and offers accommodations with free Wi-Fi. With a 24-hour reception, it is just 2297 feet from Caen Castle and it is serviced by a elevator.
Free WiFi/internet
Air conditioning
Non-smoking
Heating
Wheelchair accessible
Bar
WiFi/Internet
Shared living spaces
Laundry services
Family friendly
Ironing facilities
Safe
Toilet with grab rails
Accessible by lift
Key card access
Housekeeping available
Fire alarm
Fire extinguisher
Cleaning products
$$$$
Top rated by guests
8.2Excellent
(811 Ratings)
"The location was great very close to a lot of shops and restaurants! The staff were super nice and helpful!! It was also so nice to have the cold water you could get at any time and the pastries in th..."
Verified guestDon't miss out! Price and availability may change
Ratings and reviews
8.0 / 10.0
Location is great, room so so - bed large but not of very good quality. Service is good.
A bit pricey becasue you can get the same class of lodging in the area for 25% less. However, Best Western is a good brand.
A little noisy on the square. Bed not really great. Room a bit cramped, and bathroom just ho hum.
Would have been better with a smaller bed, we had a king, and more room in the remaining space, like for a nice table to eat on, work on. There was a table, but just under the TV and cramped.
8.0 / 10.0
Everything
Cooked breakfast was dry as left out for a while.
8.0 / 10.0
Staff were very accommodating.
Room was probably the smallest hotel room I've ever been in...would have preferred bigger.
9.0 / 10.0
Great location with really helpful staff.
The room could have been larger but didn’t spoil our stay. Would have been nice to have had a fridge in the room.
7.0 / 10.0
Location
There was a water leak when we showenes. We were then moved to a very small and not so nice room. We asked to pay for late check-out. No problem, but due to the inconvenience with the room (room change), I would expect to maybe get a refund or the late check-out for free.
9.0 / 10.0
We loved the location in the middle of town, the staff was super friendly and helpful, the rooms and breakfast were all we expected - clean and good. Having the parking literally a few feet away and at a very reasonable price 55 Euros for 4 days with flexibility to come and go as we needed was a life saver. Highly recommend
We really did not have any complaints .
10.0 / 10.0
The location was great very close to a lot of shops and restaurants! The staff were super nice and helpful!! It was also so nice to have the cold water you could get at any time and the pastries in the morning !!
We really enjoyed everything !
8.0 / 10.0
The manners of the staff, their flexibility and attention, the location, the services and food and drinks.
Nothing.
10.0 / 10.0
Location was great and room was great for a 3 stars.
8.0 / 10.0
Good location, cosy room with a good bed, friendly staff. The restaurant was quite nice, food was very good.
Nothing to highlight
9.0 / 10.0
Great central location, clean & comfy with very friendly helpful staff
Nothing
5.0 / 10.0
The Location
Small Bathrooms, Uncomfotable beds, tiny pillows, A/C wont go lower than 22c.
9.0 / 10.0
Great location-really friendly desk staff. Room comfortable.
Bed very soft.
9.0 / 10.0
The hotel was in an excellent location right in the centre of all amenities. The room was a good size with a large and very comfortable bed. It had a good-sized bathroom. We were upgraded to a room with a Juliet balcony with a view over the city which was very nice. The lady on reception on our first night was particularly friendly and helpful which was lovely and she also served us in the nice bar area. All the staff was very nice. The breakfast had a good selection - with both hot and cold choices available, plenty of juices, bottled water and teas and coffees.
The bathroom had a bath with a shower over (we personally prefer a walk-in shower). The air conditioning was not working whilst we were there and so we had to leave the window open at night which was quite noisy.
10.0 / 10.0
Staff were very welcoming and help full. Breakfast was very good, overall our stay was very pleasant, we would visit again.
Staff help fullness, great relaxing atmosphere
6.0 / 10.0
Great location. Nice breakfast
Not value for cost. Shower was very short much to close from ground and you could not adjust. The air con did not work and I truly wonder how long it had been out due to the age of the signs. There was no fridge at all. A kettle but no milk. There were signs saying see reception if you want anything. They should of been in the room as is standard practice. You even had to ask for a bath slip mat so you didn't slip in the shower. Who would ask for that. We had a deluxe room to would hate to see the standard.
10.0 / 10.0
Located and staff. Our room was very spacious and overlooked a park and front street.
7.0 / 10.0
Loved the location- reception staff are lovely and helpful. Nice little bar for a quiet drink. Breakfast staff equally lovely and helpful. Breakfast choices were good.
Room was a bit small and basic. It was a bit of a hit or a miss relating to coffees and teas being replenished ( one day we had no cups). But it was clean and quiet.
9.0 / 10.0
The staff was lovely. The room was lovely.
The bed was very comfortable. It was a little warm but they were kind enough to provide us with a fan. We had a nice conversation with the bartender who gave us great recommendations for wine and restaurants. We would stay her again, for sure.
10.0 / 10.0
The hotel is in a central position, perfect to visit the city center. The rooms are clean and comfortable.
10.0 / 10.0
We had a wonderful stay! Everyone at the front desk was friendly and happy to help! The room was very comfortable with amazing water pressure! We we had a lovely balcony overlooking the square. The main bed was bigger than expected and the pull out was perfect for our daughter to comfortable sleep!
The bar/ square outside was a bit noisy, but that’s to be expected in a city.
9.0 / 10.0
Lovely staff and very helpful. Delicious breakfast.
10.0 / 10.0
Beautiful hotel
Nothing
10.0 / 10.0
The location of the hotel was fantastic and so central to the shopping precinct of Caen. We loved having the small balcony to look over the streets and district below. Both the bed and room was large and very comfortable, and the room was quiet from any noise from the restaurant below. We enjoyed all the facilities of the hotel - a good value breakfast and handy room service for dining in. The late check out was great too.
Nothing - everything was good.
8.0 / 10.0
Elevator didn’t work the last day
8.0 / 10.0
Location, nice restaurant next door, clean and comfortable, friendly staff
None
10.0 / 10.0
Great bedrooms, very modern, close to everything, underground parking right there in front!
Parking $21
10.0 / 10.0
Great staff, it’s lovely and clean and the location in the centre of town is great.
Nothing
10.0 / 10.0
Prime location, close to everything we needed, including the tram network. Tram connection to the train station was easy, from the hotel. The hotel staff was helpful, and friendly.
N/A
10.0 / 10.0
Everything was excellent. Fantastic location, and easy parking just across the road.
8.0 / 10.0
well appointed room. very comfortable. everything was there that was required. excellent situation.
nothing
5.0 / 10.0
The location was ideal.
My original room was hot and the temperature was not adjustable. I was moved to a much smaller room and it was still warm. I had a hard time sleeping because of the heat.
10.0 / 10.0
spacious room, clean, comfortable, excellent staff
FAQs
Is parking included with this hotel?
Parking is not specified as an available amenity at Best Western Royal Hotel Caen. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Best Western Royal Hotel Caen pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Best Western Royal Hotel Caen?
We found 19 amenities for this rental. This includes free wifi/internet, air conditioning, non-smoking, heating, and wheelchair accessible.
