Westgate Manor Motel Austintown & Youngstown OHIO

Nothing

Found this motel with a good rating. Walked in and wasn't comfortable with the notice on the window stating the rules for weekly rentals. Went to the room, bathroom felt like it was in a closet. Smelled musty, bed hard and curtains were dirty. Ewwww. Went in to get a refund and the guy offered me another room. NOPE. He then followed me to the room and went inside and stood there and stared at us. Luckily I booked it through booking.com and a filed a refund request. Hopefully I get it. I am usually not this type of person. But this was a HELL NO!

Quiet and well-maintained. The room was clean, but the floors needed to be mopped, not just swept.

Nothing. I’d stay again

Very quiet & great location.

N/A.

The shower is a good size.

The sheets had some yellow stains on them. The rooms are not soundproof. The bathroom is a tight space.

The room was big.

I was NOT happy with the bed. I was shocked to see holes on the bed sheets. Not any holes, but holes from cigarettes. I also found lots of hair on the bed. So I did not use the sheets on the bed especially the covers. I removed all the hair I found on the bed. The bathroom was smelly. There was some stains (maybe coffe/tea) on the bedside cabinet. In the morning on the check out, I mentioned to the gentleman at the reception how disappointed I was with my room, I asked him if he knew about the holes on the sheets, he said he didn't but he would speak to housekeeping. He added that my room was a smoking room, regardless of it being a smoking room, the bedding should have been clean and especially not with cigarettes holes. I even showed him photos of the sheets with the holes (burnt). He didn't even apologise. In my humble opinion this shouldn't have happened. If people are paying for a room, the room should be clean and have clean sheets. I didn't even want to sleep on the bed but I did not have the choice as we had a long journey the following day. My friends had a different room and they had issues with their toilet. So I was not happy!

Kicked out of the property because he had dog hair in the room full of dog hair and spend a lot of money there the manager ain't no good he's a drunk

Don have

The attendance

The only thing I liked was the location... everything else was no good

The whole experience