Best Western Capital City Inn

The help every body gave

It was over to fDt

I liked that the location was nearby where my place of work was. No noisy neighbors which was a plus.

What I didn't like was that even though room was non-smoking, there was a strong smell of smoke inside.

Employees were nice & got us checked in pretty fast, which was nice since we didn’t arrive until midnight. Lobby was clean.

Our hotel room kind of smelled like a dog or cat was locked in the hotel room for days.

Not much. The room was okay. We were able to sleep. The breakfast was okay. Needed some fruit.

It had a smell, like nursing care facility as you entered. It smelled like stale food in the hallway. Was planning on using the pool with my grandkids but the pool was dirty and the entire pool area was in disrepair. Cinder blocks in the empty jacuzzi. We went out to dinner around 7pm. In front of the hotel there was a large group of men smoking and using foul language. We had to walk through them to get to and from our car. This made my grandkids uncomfortable. Maybe not the best hotel for families.

Room, location, parking, and breakfast.

Dirty pool; no maintain at all.

The breakfast room is really small and we had to put two tables together to accomodate 4 people. We did love the waffle machine and the fresh oranges.

The place is a little hard to figure out on the gps because there is an intersection right before the street you turn onto. Plus the sign out front is on the street but the hotel is 2 buildings in.

Friendly staff

No sink in the bathroom.

The rooms were clean.

The breakfast was not so good. Food was so so, juice and coffee were not good. There were not enough tables to sit at and eat. The hot tub was not working. And the staff allowed a pool party one of the nights so we could not stay and use the pool. There were too many people and I was scared for my little ones to be in the water with that many people.

Location

Nothing to dislike

Location

Clean

It was a place to sleep for the night.

Receptionist said “because you were booking your room just now in the lobby the lady ahead of you got your room” even though I had booked the room 2 weeks ago and just happened to be on my phone waiting to check in? Had us pay for the room again even though we had prepaid when we booked 2 weeks ago. Elevator reeks of urine, covered in gunk. Ice machine was perpetually leaking with the effort of a single soaked rag underneath. Black mold in the shower and boogers on the curtain. Room smelled like old weed.

Beds were comfortable and the air conditioning worked well.

The breakfast and the seating at the breakfast room was absolutely terrible. They had a single one-waffle maker for the entire hotel; they had no alternative non-pork meat for breakfast; there was only a single table for four in the entire breakfast seating area. And there was only room for my wife and daughter to sit, while I had to stand up in the extremely small breakfast sitting area; the cold water in the room’s sink barely flowed out of the faucet; the tv (non-smart tv) was too small in size for the room and appeared to be approximately 20+ years old; when we first arrived at the hotel, we waited approximately 15 minutes for a person to help us at the counter to check in; the elevator reeked of cigarette smoke.

Housekeepers.and front desk staff were lovely. Breakfast was awesome and fresh.

The pool was unkempt, spa out of order, and the pool area was dirty with cigarette butter and debris. Need swept. Also. NO SHADE OR UMBRELLA and it was hot.

The pool was nice and the hotel is clean 👌

The eggs taste weird..like it was alternative eggs made out of water and something else with a little bit of yoke.

I loved everything about this Hotel. Added Bonus they will let you check in at 2:pm instead of 3: 00 or 4: 00 pm as most motels and Hotels do and they also have a Hot Full breakfast to offer, not a brown paper bag to go breakfast..

I Can't think of anything not to like about this Hotel, Except I would have to check out eventually 🥺🥴

it was clean and great staff.

mattresses are too firm…needs to be a little softer.

U

TV was super small, and the bed was uncomfortable

location, breakfast

the rooms curtains had stains/dirty, someone tried to come into our room when we were already checked in and in the room

Fairly Clean

had to go back to the front desk multiple times because the key cards would not work

A good and close location to where we were attending.