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Includes essentialsPets allowed, Kitchen or Kitchenette, Air conditioner and more
About this hotel
Staybridge Suites Wichita Falls by IHG is offering accommodations in Wichita Falls. This 2-star hotel offers a 24-hour front desk, a business center and free WiFi. The property is non-smoking throughout and is located 5.
Amenities at Staybridge Suites Wichita Falls by IHG
Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Booking.com properties are professionally cleaned after each stay.
Staybridge Suites Wichita Falls by IHG is offering accommodations in Wichita Falls. This 2-star hotel offers a 24-hour front desk, a business center and free WiFi. The property is non-smoking throughout and is located 5.
Amenities
Air conditioner
Pets allowed
Kitchen or Kitchenette
Internet / Wifi
Smoking allowed
Parking
Laundry
TV
Wheelchair accessible
Gym or Fitness Center
Free parking
Things to know
Additional fees to expect
Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Booking.com properties are professionally cleaned after each stay.
Service feeThis helps Booking.com provide a safer and more secure booking experience.
TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.
Customer support
Customer support is handled by our partner Booking.com
Ratings and reviews
6.7 / 10.0
Average(104 Ratings)
100% verified reviews
1.0 / 10.0
Never again. Wasted money.
Customer service at front desk was accommodating when I asked for new bedding and also offered a different room.
We did NOT enjoy our stay at all. Room 212 was our first room i reserved. There was roaches and hair in sheets and all over the ground/carpet. There was also boogers on the duvet. Front desk gave us a different room. Which smelled better but still had hair in the shower and in the sheets. Just very disgusting and will not be returning to this location. Breakfast was also gross! Needs a major update/renovation!
5.0 / 10.0
Not worth the money.
The breakfast was nice, the OJ machine was broken and the soda machine was out of ice. Had to switch room due to being woken up with a cockroach crawling on us.
7.0 / 10.0
All in all a good stay, would return, just need to do maintenance.
Room good and spacious, had everything we needed for a comfortable night. Location. Friendly staff. Easy check in and out.
Availability of ice, all ice machines broke even fountain in dining area had no ice. Had an ice maker in room, took all night to make 10-15 cubes. Pool good however something stunk so bad at it when the breeze came through. Within 15 minutes of being in our room, commode try to run over, plunger was provided. All in all a good stay, would return, just need to do maintenance.
2.0 / 10.0
Unless there are maintenance issues resolved, I will not stay there again.
I did not eat the breakfast because of dietary restrictions. That's why I needed a kitchen, which was adequate. The location was perfect and near my relatives' house. The bed was very comfortable. AC worked very well.
The lighting is very dull and needs to be brighter. There is thick, unsightly caulking around the bathroom vanity. When I pulled the lever up on the bathtub faucet to start the shower, the entire faucet started to fall off the wall. Even though I managed to pull up the lever, most of the water was still coming out of the faucet instead of coming out of the shower. There was thick caulking around the faucet which was evidence of prior attempt to repair it. The toilet was flushing with an odd noise and running a very long time before the tank filled. Eventually the tank overflowed and water was flooding the bathroom floor. I immediately called the front desk for a maintenance person and had to call back an hour later when the person finally showed up. He had to replace a part inside the tank and left. Several minutes later the tank overflowed again. I called the front desk clerk and she said the maintenance man may not be there any longer and I said, "Well, he had better be!!" He returned shortly and tried to tell me that the water on the floor was left there from before, which it absolutely was not. He then did something else inside the tank which stopped the overflowing issue, but the toilet continued to surge always. There were no instructions regarding the operation of the TV. So I asked the maintenance man if he could help, which he did. The floor in the kitchen area apparently had been repaired; however, the plank was too short so there was an open space between the two planks, which was unsightly.
2.0 / 10.0
I will stay somewhere else on my next visit to Wichita Falls, needs major improvements
Breakfast was just about same every day, it also appeared would be getting everything back in the kitchen before 3 hour time was up, had to ask for more regular coffee, took awhile to bring it out, had to ask for more hot water, same issue with the coffe, poorly organized
Almost everything, asked front desk to have room cleaned came back that night still the same as we left it, computer and printer in lobby, could not log into anything and staff had no idea on how to fix it, my personal feeling is they didn’t care it was not functional
1.0 / 10.0
Awful
Everything! The pool was closed, there was mold in the bathrooms, water leaking through one of the ceilings, the AC didn't work in our first room, there was dirt and stuff on all the floors as if it had never been vacuumed. No ice in the building, breakfast was bad and there wasn't much food available, no juice, the soda machine was not working, windows were cracked and all the key fobs to the entry doors did not work. You could only enter through the front door.
8.0 / 10.0
Great value
Very comfortable. The room was large for our party of 5 we fit comfortably.
1.0 / 10.0
Cockroaches
We didn’t stay. I have yet to get a refund
We had bugs in our room, upon researching it - they were cockroaches. There were more that scattered before I was able to get photos. There were no other rooms that fit our needs, so we were not able to stay.
9.0 / 10.0
it was good though we will stay there again on the way home.
spacious, clean and comfortable room. Very comfortable beds and quiet neighbors. Oh, and a very workable kitchen set up with a full size fridge.
very minor issues of a couple of small stains in the tub and toilet seat a little loose on the floor
10.0 / 10.0
Exceptional
Everything thank you
7.0 / 10.0
Booking.com is a hassle to deal with and I most likely will never use it again.
I did not have breakfast due to the serving time being pushed back on weekends to 7:30 am
The Billing communication between Booking.com and the hotel was a nightmare. I used PayPal to pay for my stay on Booking.com but all the credit cards I tried to use for incidentals, at the hotel, were rejected due to Booking.com.
Fortunately, the person coming in for shift change was creative and was able to make a past through, allowing me and my family to finally get into our room after waiting for a long time.
10.0 / 10.0
Very nice hotel for the money.
The property was lovely!!! Very nice quality for the money!! The rooms where very spacious, comfortable, and clean!!
The breakfast could have had a few more options. I went down about 9:15, and everything had been picked over. The sausage was not of good quality.
9.0 / 10.0
Superb
Clean, and great breakfast.
They were trying to charge us again, and for a higher price for the room eventhough the payment was already made through Booking.com.
Booking.com does not have customer support available to help. They sent me an email stating that they will respond in the next 24 hours. It took is 30+ plus minutes to check in, so they would not charge me again.
8.0 / 10.0
I've never had a bad experience at Staybridge. Location is great and the price is right.
I always enjoy breakfast when I visit Staybridge. Everything is always fresh & delicious.
I honestly cannot think of anything.
3.0 / 10.0
don't recommend staying Here
Staff was nice but that is all
No parking for one for 2 the room was not like the described room when booking and was very ocer priced for quality the next door ppl was up all night which kept us up the fridge on the room made this loud noise all night. All around it was bad experience..
7.0 / 10.0
really wish the pool would have been open
was clean
pool was not open and sections of the hotel were hot
4.0 / 10.0
I was not impressed and paid more than other hotels for the small conveniences.
Check in was easy. Staff tried to help.
Pool was not available and could have been stated when I made the reservation. NO POOL Breakfast is very limited, not what I expect from a Holiday Inn sister hotel. The juice machine and coke machine was not working and told their manager was out so not getting done. My opinion should offer drinks. Breakfast offered cereal but no MILK. Told the truck idi not bring it.
10.0 / 10.0
it was an enjoyable stay.
location, cleanliness, staff, and design.
n/a
8.0 / 10.0
utilitarian
met my needs
it was fine
1.0 / 10.0
Will not return,
Location was good
We weren't given the room we booked and that was portrayed in the booking. The young lady that checked us in apologized but couldn't offer us the room that we booked as they were sold out, and said to request a partial refund through booking and she would approve it. The hotel will not respond to myself or to booking.com customer service. It's been two weeks now, plenty of time to at least acknowledge.
10.0 / 10.0
Exceptional
Great
Staff
10.0 / 10.0
It was what was needed at time of stay
Cleanliness of room and comfortable bed
N/A
8.0 / 10.0
Very good
I didn't eat the breakfast regularly.
The main issue for me was the plumbing is poor. I had to have the staff come plunge the toilet regularly. It would just fill up to almost overflowing for no reason.
8.0 / 10.0
Wonderful
Room size comfort bed breakfast
Satisfied
FAQs
Is parking included with this hotel?
Yes, parking is listed as an amenity at Staybridge Suites Wichita Falls by IHG. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Staybridge Suites Wichita Falls by IHG pet friendly?
Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at Staybridge Suites Wichita Falls by IHG?
We found 11 amenities for this rental. This includes air conditioner, pets allowed, kitchen or kitchenette, internet / wifi, and smoking allowed.
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