Carneros Resort and Spa

Top rated by guests
Pool view
review stars
8.5Excellent
(26 Ratings)
"The property is gorgeous and the cabin (2 room suite) was better than expected. The rooms were gorgeous."
Verified guest
Don't miss out! Price and availability may change
8.5 / 10.0
Excellent(26 Ratings)

Resort in Napa Valley, CA

5-Star Resort

Reasons to book

Guests love it hereGuests give this property a top rating
Great for petsBring all your friends and family, even the furry ones
Top-tier experienceA high end property in this area

About this resort

Perched atop Napa Valley, the Carneros Resort and Spa features 2 outdoor pools, 3 full-service gourmet restaurants and an award-winning spa. A furnished patio and bathrobes are provided in each suite or cottage.

Amenities at Carneros Resort and Spa

Business facilities
Concierge services
Free WiFi/internet
Free Parking
Air conditioning
Pool
Non-smoking
Pets allowed
Gym
Heating
Wheelchair accessible
Bar
Spa
Balcony/Terrace
WiFi/Internet
Hot tub/Jacuzzi
Garden
Laundry services
Sauna
Accessible Parking
Electric Vehicle Charging Station
Fireplace
Family friendly
Ironing facilities
Smoking allowed
Safe
Childcare services
Key access
Key card access
Housekeeping available
Fire alarm
Fire extinguisher

Map of Napa Valley, CA


Available Rooms

$$$$
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Ratings and reviews

8.5 / 10.0
Excellent(26 Ratings)
100% verified reviews
8.0 / 10.0
the resort was fantastic but the food compared to the resort was abysmal!food inthe formal dining roomfood we had in the
location, lay out was very nice. resort itself is great
the food they served in the formal dining room was not worth the price; quite awful
2.0 / 10.0
One of the worst hotels I've ever stayed in. The service is terrible and they are not child friendly
I liked the structure of the common areas, except for the children's pool, which is dirty, has a view of the wall, and has a sad, abandoned atmosphere. In general, the service is poor and they are not friendly with children.
The reception was cold and indifferent. No information was given about the hotel's structure and operation. No welcome drinks were offered. In the room, as a "welcome", there was only a cracked bowl with two apples (photo attached). The room was dirty and in need of maintenance. The bed linens were worn. Hair (or dog hair) was scattered around the bathroom and bathtub. The amenities were not replaced after use. The adult pool is spectacular (photo attached). Located on a hill with a stunning view. Children are not allowed to go near it. The children's pool, on the other hand, is horrible (photos attached). At the back of the hotel, it is dirty, messy, and has a view of the wall. A single employee struggles to serve snacks and drinks in worn glasses while unsuccessfully trying to clean up the mess and dirt. The atmosphere is terrible. A sad silence. Comparing the adult pool with the children's pool, I got the impression that I was being punished for having a child. They are not friendly with children. There are many restrictions regarding them. I was kicked out of two areas of the hotel, on two occasions, because children were not allowed in those areas. In general, the information is not clear and the rules can change depending on the events that take place there. You are always left wondering what you can and cannot do. It is distressing, because if you make a mistake and are in a place or at a time that is not allowed, they reprimand you. One day I parked my car in a spot and everything went well. The next day I parked in the same spot, but I was reprimanded because there was a wedding and the car could not be left there. A few employees are friendly and helpful, but the majority are atypical and indifferent. The waiter Pedro from the Farm restaurant deserves a positive mention, and the manager of the Dining Room restaurant deserves a negative mention. We placed three orders in the room, but only one was delivered.
10.0 / 10.0
Perfect little cabin
The property is gorgeous and the cabin (2 room suite) was better than expected. The rooms were gorgeous.
The only issue we had was the hot tub didn’t work. It’s embarrassing to complain about your own private hot tub.
10.0 / 10.0
Relaxing, scenic stay
Scenic and beautiful property
Ants in the room
10.0 / 10.0
Exceptional
rooms were super private. service was excellent.
10.0 / 10.0
Fabulous stay. A gem of a resort. staff so helpful
location, staff, cottages
nothing
3.0 / 10.0
super disappointed
view from hilltop pool was beautiful, spacious and comfortable room, planting throughout the property and it’s grounds was gorgeous, SPF available at the pool, comfortable sun loungers
My patio area furniture was all covered with rain covers (it has been sunny for weeks). no one thought to remove and prep the outside area of my room before guest check in? The wine dispenser in room was broken/ empty. Room service was barely edible and took over an hour for vegetarian pasta. Hilltop pool service was non existent on Sunday. instead you were advised to order from boon cafe and they’d bring it, that took 90mins. it was so bad all the people who ordered at the pool, me included were comped. Two women stormed out of the pool area after waiting for 90mins only to have food they said was inedible. Hot tub was filthy. Two guests at the adult pool had their own speakers blasting out their own music along with the music being played by the hotel. it was awful. when I asked that one form of music be played they said they’d ask the guests with the speakers but couldn’t promise Nothing extra in your room for Easter Sunday (chocolate etc), no bottle of wine upon arrival, no welcome drink…. for $1.5k a night I’d expect a lot better
9.0 / 10.0
Six days at the Carneros Resort gave us a glimpse of Paradise!
This is a delightful way to spend a few days rest, relaxation in a lovely resort where everything works so well and the staff are so obliging. We loved our cottage and we greatly enjoyed dining in the Farm restaurant and breakfast at the Hilltop was delightful.
It's difficult to think of anything that could have been done better or which gave us any disappointment. We were slightly surprised that the resort was so quiet during the early part of the week and that the Farm restaurant wasn't open on Monday and Tuesday. But eating out in Napa was so easy thanks to the shuttle service.

FAQs

Is parking included with this resort?

Parking is not specified as an available amenity at Carneros Resort and Spa. For more information, we encourage you to contact the property about where to park.

Is there a pool at this resort?

Yes, a swimming pool is available for use at Carneros Resort and Spa. Enjoy the water!

Is Carneros Resort and Spa pet friendly?

Yes! This resort is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.

What amenities are available at Carneros Resort and Spa?

We found 32 amenities for this rental. This includes business facilities, concierge services, free wifi/internet, free parking, and air conditioning.


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