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Best Western Plus Grand Manor Inn

Top rated by guests

Property building

8.1Excellent

(129 Ratings)

"Perfect place to relax!"

Verified guest

Don't miss out! Price and availability may change

8.1 / 10.0

Excellent(129 Ratings)

Hotel in Springfield, OR

3-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating

Great price for your budgetOne of the lowest cost properties in the area

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Located within 6.2 miles of Matthew Knight Arena and 3.1 miles of Autzen Stadium, Best Western Plus Grand Manor Inn has rooms in Springfield. This 3-star hotel features free WiFi and a seasonal outdoor swimming pool.

Amenities at Best Western Plus Grand Manor Inn

Pool

Air conditioner

Kitchen or Kitchenette

Internet / Wifi

Parking

TV

Free parking

Map of Springfield, OR

city location on map

Nearby attractions

Cascades Raptor Center

Owen Rose Garden

Available Rooms

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Booking.com properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Booking.com provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Booking.com

$$$$

Top rated by guests

8.1Excellent

(129 Ratings)

"Perfect place to relax!"

Verified guest

Don't miss out! Price and availability may change

$$$$

8.1 / 10.0

Excellent(129 Ratings)

Hotel in Springfield, OR

3-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating

Great price for your budgetOne of the lowest cost properties in the area

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

Map of Springfield, OR

city location on map

Nearby attractions

Cascades Raptor Center

Owen Rose Garden

Available Rooms

About this hotel

Located within 6.2 miles of Matthew Knight Arena and 3.1 miles of Autzen Stadium, Best Western Plus Grand Manor Inn has rooms in Springfield. This 3-star hotel features free WiFi and a seasonal outdoor swimming pool.

Amenities

Pool

Air conditioner

Kitchen or Kitchenette

Internet / Wifi

Parking

TV

Free parking

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Booking.com properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Booking.com provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Booking.com

Ratings and reviews

8.1 / 10.0

Excellent(129 Ratings)

100% verified reviews

8.0 / 10.0

If it was nice weather the pool looked very nice

Large room and good breakfast

Seemed more expensive than it should have been

10.0 / 10.0

Enjoyable

Perfect place to relax!

3.0 / 10.0

shotty hotel that will screw you over. not friendly

they double booked me for the nice and refused to correct it . so I paid for 2 rooms instead of one.

theft

10.0 / 10.0

May be the nicest room I've ever stayed in

Our room was super nice and clean. There was nothing stained or broken. The bed was quite comfy and we had a nice sitting area and were able to hang out in the room very comfortably. The shower pressure was awesome, which was a big plus. The staff was very friendly and helpful.

We had planned on eating breakfast here, but they didn't have eggs available. If you have a special diet that doesn't include grains, you may plan to eat elsewhere. Fortunately, Denny's is right next door and is very good.

9.0 / 10.0

Staff is great 👍

Ricki & Aaron at the front desk were exceptionally helpful. I had some issues booking our stay through a 3rd party app which resulted in a double booking. Ricki caught this & took care of it for us. She was great! Also, Christine(breakfast manager) was delightful.

7.0 / 10.0

Mirror vanity light didn’t work - when called staff to report it he said move a bedside lamp to the vanity and we asked

Check in process

10.0 / 10.0

Great location and super clean

The location was great, close to the freeway, restaurants, and gas. The room was very large and had a nice balcony. Nice espresso machine in the lobby and good breakfast with excellent service. I will definitely stay here again when I travel.

7.0 / 10.0

It was adequate but overpriced!

Cost of the room per night was too expensive for the type of hotel.

10.0 / 10.0

Nice hotel, good price for the night would definitely stay there again

Everything was very clean. The beds were very comfortable and had the good pillows, the vanity area was well lighted and separate from the toilet and shower area, which is always nice, The free breakfast was above average. Everything was very fresh and the bacon was exceptional, five stars to the breakfast crew.

We were watching TV before we left for dinner, when we came back, the screen was telling us that the signal had been interrupted and that we needed to reset our connection or call Comcast, neither of which we could do. Called down to the front desk several times, but the line was always busy so just made do with our phones.

10.0 / 10.0

Great hotel.

It was very good

More food options would be nice

10.0 / 10.0

Fabulous and close to UofO

Breakfast was awesome and had variety and the rooms were clean.

Towels could be a little bigger.

6.0 / 10.0

I'm done, never going back. It's a flip of the coin at this place!

I stay here because of how close it is to my grand kids. For the most part it's an ok place. It looks nice outside but not always maintained well inside the room.

I have stayed here maybe 6-8 nights at different times. I'm stupid to keep coming back but I do it because of the proximity to where I need to be. This time was a refrigerator that didn't work. We use one when we stay. The next day we were offered a different room but who wants to pack up and move. (why couldn't they just change out the fridge from the room they wanted to move us to???) Time before the heater/AC unit made a herendous noise. Time before the door didn't fit the frame and a huge gap was open. OK i have learned -- i'm done i'm not going back.. promise! And the thing that bothers me ? NOT ONE CALL OR CORRISPONDENCE FROM MANAGEMENT.

10.0 / 10.0

SPECTACULAR

The breakfast was spectacular, better than most other places serving breakfast. Everything was fresh and kept warm for consumption. The room was spacious and plenty of space to rest our heads. I loved how the location was right off the freeway. Easy to jump right on to Beltline towards Eugene. Everything about our stay was just an 11 out of 10!!!

There was nothing I did not like

4.0 / 10.0

Won’t stay here again because of the above issues.

Room was very large

Staff wasn’t very helpful, except for the gentleman that checked us in. Didn’t seem to care too much about our concerns. Sketchy people in parking lot both nights, yelled at for asking for toilet paper, workout equipment broken, pool closed, woke up with bug bites, water in shower suddenly turned scalding hot, very over priced, random alarms going off early in the morning that staff knew nothing about.

7.0 / 10.0

Good

Great location

Room could have been cleaner (liquid drip marks on walls and dusty). Pillows all thick- bring your own pillow.

10.0 / 10.0

Exceptional

All front desk staff were great!

No vending machines inside!

6.0 / 10.0

Very quiet and peaceful.

I did not have Breakfast but I liked the location for the College Crew Races.

White Towels not Grey and thin

10.0 / 10.0

We’ve found our favorite place to stay when we come to Springfield!

Very clean, We travel with a black light and this place passed with flying colors. it was roomy and comfortable. Very good breakfast. Great value.

6.0 / 10.0

Pleasant

Location

It was under construction. Staff was not friendly. And the bathtub and shower did not work properly.

10.0 / 10.0

Exceeded expectations

Breakfast was great , picked motel for location great location

All good

3.0 / 10.0

First and last time at Best Western.

Nice staff, friendly. Breakfast was decent. The room seemed clean too so no complaints there. But the hotel failed miserably by giving us a room with torn off panels off the walls, a heater that made so much noise you couldn't sleep and poor internet.

Shocking to be given a room with torn off panels off the walls. How a room isn't closed off like this until things are completed I don't know. Awful internet, and a heater in the room that had a low, med and high setting, but only seemed to work on high and made so much noise you couldn't sleep. The hotel had an issue with their washing machine breaking down, but that was out of their control so no issues with the shortage of towels - understandable. However to allow a room like that to be hired out is in their control, and thus the poor rating.

10.0 / 10.0

Exceptional

For the low price, it was a great room. Comfy bed and very clean. Breakfast smelled great, didn't have time to try it.

Nothing.

9.0 / 10.0

enjoyed my stay

beds comfortable and clean facility

AC/heat unit was loud and was not getting warm when trying to switch from cold to heat

2.0 / 10.0

Have stayed there many times in the past and will never stay there again.

Not able to try the breakfast, as it did not open until seven, unlike most hotels who start breakfast at 6 am.

Have already stated above what was unacceptable.

4.0 / 10.0

Friendly staff, bad room.

Rm 209 Bathroom door didn't latch. Shower took time to get hot then was absurdly hot and could not be turned down.

10.0 / 10.0

comfortable, clean

very clean

3.0 / 10.0

Poor

Location was good

Our bed had a big clump of hair on it. Wondering if the sheets were cleaned. It was gross. No one was ever at the front desk, we had to run g the bell. Parking lot was messy. I prob won’t t go back. Just wasn’t clean and it was very disappointing. The hotel was full so no changing rooms. At 250 a night I expect more!

10.0 / 10.0

NIce place

Great room and breakfast and location for us

Wished there would have been a hot tub to use and the beds were a little soft and lighting over the bathroom mirror isn't great for makeup or hair. Too much reflection

1.0 / 10.0

Bad

I was double charged. Treated rudely, called the B word, and after being told my stay would be comped, I was charged the full amount a week later. Management and corporate did nothing to remedy the charges.

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