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Best Western Plus Indianapolis North at Pyramids

Property building

Lobby or reception, On site

Lobby or reception, On site

Lobby or reception, On site

Restaurant/places to eat, Dining area, On site, Breakfast

7.2Good

(443 Ratings)

"Great location, lovely staff"

Verified guest

Don't miss out! Price and availability may change

7.2 / 10.0

Good(443 Ratings)

Hotel in Pike Township, IN

3-Star Hotel

Reasons to book

Great price for your budgetOne of the lowest cost properties in the area

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

Includes essentialsPool, Pets allowed, Kitchen or Kitchenette and more

About this hotel

Located 10 miles from Indianapolis Motor Speedway, Best Western Plus Indianapolis North at Pyramids offers 3-star accommodations in Indianapolis and has a seasonal outdoor swimming pool, a fitness center and a shared lounge.

Amenities at Best Western Plus Indianapolis North at Pyramids

Pool

Air conditioner

Pets allowed

Kitchen or Kitchenette

Internet / Wifi

Smoking allowed

Parking

TV

Wheelchair accessible

Gym or Fitness Center

Free parking

Map of Pike Township, IN

city location on map

Nearby attractions

The Children's Museum of Indianapolis

Lucas Oil Stadium

Soldiers & Sailors Monument

Available Rooms

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Booking.com properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Booking.com provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Booking.com

$$$$

7.2Good

(443 Ratings)

"Great location, lovely staff"

Verified guest

Don't miss out! Price and availability may change

$$$$

7.2 / 10.0

Good(443 Ratings)

Hotel in Pike Township, IN

3-Star Hotel

Reasons to book

Great price for your budgetOne of the lowest cost properties in the area

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

Includes essentialsPool, Pets allowed, Kitchen or Kitchenette and more

Map of Pike Township, IN

city location on map

Nearby attractions

The Children's Museum of Indianapolis

Lucas Oil Stadium

Soldiers & Sailors Monument

Available Rooms

About this hotel

Located 10 miles from Indianapolis Motor Speedway, Best Western Plus Indianapolis North at Pyramids offers 3-star accommodations in Indianapolis and has a seasonal outdoor swimming pool, a fitness center and a shared lounge.

Amenities

Pool

Air conditioner

Pets allowed

Kitchen or Kitchenette

Internet / Wifi

Smoking allowed

Parking

TV

Wheelchair accessible

Gym or Fitness Center

Free parking

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Booking.com properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Booking.com provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Booking.com

Ratings and reviews

7.2 / 10.0

Good(443 Ratings)

100% verified reviews

6.0 / 10.0

Good

Rooms are good, breakfast menu is decent. Overall, its good experience.

We advise against consuming the ice and drinking water as it may lead to stomach upset.

7.0 / 10.0

I was able to do what I needed- sleep and get ready.

Fully stocked towels.

My TV didn’t work. I used the texting feature to report and didn’t receive a response for over 2.5 hours and had already gone to bed by then. Water coming out of shower faucet was rusty at first. It cleared quickly, but was a little concerning. At first I thought the bed lamp didn’t work but it was simply unplugged.

10.0 / 10.0

Enjoyed my stay

Great location, lovely staff

1.0 / 10.0

Bad experience and tierd. I would not recommend this hotel to anyone.

Location

Room was very dirty. Washroom floor and bathtub was also dirty. In room TV was not working tried to fix with remote but didn’t work. Carpet of room was dirty and for a 4 family member room was too small.

2.0 / 10.0

I had the young lady at the desk look At our room. She agreed it had not been cleaned in a very long time.

The sweet young lady that was working at the desk

Our room had not been cleaned for a very long time.

6.0 / 10.0

I won't be booking again with this chain due to issues noted in this review.

The location was excellent in relation to the places I was visiting in Indianapolis. The front desk staff were amazing at problem solving and resolving a few issues. The bed was comfortable, and the room was extremely quiet.

The hotel was a bit run down. There were tiles that were chipped and possible mold issues in the bathroom tub area. The sheets were very thin and had remnants of hair from previous guests. The bathroom towels were also very thin. The stairway area needed swept as the carpet was quite dirty. I was also surprised by the strong smell of marijuana throughout the 2nd floor hallway even though this was a non-smoking hotel. I had issues upon check in with my payment. I had already paid for the two nights through booking.com. The hotel did not have record of this but I provided my receipts to them. They advised that they would deal with booking.com for payment. They also did not have me listed as staying for two nights. Upon further review, they found that booking.com had registered me for two separate nights. The front desk staff were extremely patient and professional and took great care of resolving the issue.

3.0 / 10.0

I’m thankful for the roof over my head, but I will not choose this roof again and would definitely not recommend it for

Easy access to the interstate

-I didn’t feel safe while we were there. It was a very uneasy atmosphere - lots of folks loitering about outside and in the lobby. -The staff was not helpful. When we had problems, they made excuses instead of fixing the problem. For one example, our TV only showed the black and white “fuzz” because the cable box didn’t work. Instead of them coming up to fix it, they told us how to wiggle the wires to see if it helped. It did for a few minutes then never came back. They said they would get a new box for us, but they never did. When I asked again, they said there was nothing they could do. -It was also very dirty - from the lettuce on the chair in our room to floors not being vacuumed all weekend to the staff not cleaning up vomit by the doors (multiple doors) for the two days we were there.

5.0 / 10.0

Overnight to attend Beef and Boards show and the location was perfect.fine for a quick overnight stop

Location

Extremely outdated

10.0 / 10.0

Great choice!

First time I have stayed at a Best Western and now it won't be my last. I usually stay at Hiltons and the comparable Best Western is a much better option. I was surprised at everything about the hotel. Very impressive!

6.0 / 10.0

Pleasant

Elevator was broken

7.0 / 10.0

Good

It’s just off the freeway.

The elevator was out of service. The facility is older and worn. The breakfast had limited selection.

4.0 / 10.0

Cheap rate, cheap breakfast😞Disappointed

Prices fairly reasonable for the area ratings that day. Room accommodations since I didn't know that the elevator didn't work until after I checked in. I am unable to walk stairs due to back pain.

The elevator not working. And not being told to guest until after they booked and checked in. We could have considered other options. Also my room on the first floor was near a back door entrance that closes extremely loud. So everytime someone came and left it was a loud bang from the door. Not a comfortable and restful night for me. I was told breakfast was at 6am the next morning (Monday 8/7/23). Because I didn't sleep was I figured I'd get up and grab something to eat early. I was in the breakfast area at 6:05am along with 4 other gentlemen who appeared to be dressed for work waiting also. The only attendee was rushing, bringing 1 thing at a time out. She did not complete the cheap and little options until 6:23 am. I had to ask if this was it. Servings for hot food were cold hashbrowns and cheese eggs. No meat protein options. The other items that were on counters were old apples and oranges that were discolored and spoiled. They appeared to be left not refreshed, unclean and organized from the day before and unpresentable to guest that morning. So after waiting almost 30 mins for complete options, I was disappointed 😞. I plated a hashbrown and eggs but did not eat. I took pictures for references also.

9.0 / 10.0

Superb

Everything was clean comfortable, this was the second time we stayed there. We will be using the hotel again.

The elevator was not working and we were on the 4th fl.

8.0 / 10.0

Great job, Best Western!

The room was very clean and comfortable. We had everything we needed. I also liked the soaps.

Breakfast! Better coffee at the very least.

9.0 / 10.0

Daughter’s lacrosse tournament

It was in a nicer area and easy to get back on main roads.

The fitness room was lacking badly with very little equipment. Even a multipurpose weight station would help plus heavier free weights and a bench. The pool was not open and it was 90 plus out lol

10.0 / 10.0

Exceptional

The property was clean and beds comfortable

8.0 / 10.0

Very good

comfortable bed breakfast

location, concerning

9.0 / 10.0

Great experience overall.

Easy check in, clean room, comfortable bed and spacious room

nothing to complain about

9.0 / 10.0

great beds, comfortable and nice breakfast

Great start to my day with the breakfast, and the gym was nice too. the beds were comfortable and the a/c worked really well. great and helpful staff

the TV was really old and it’s graphics were bad.

5.0 / 10.0

Just an okay hotel

The location of the hotel was great! Right off the highway and close to restaurants and grocery stores.

The hotel seemed to had recently switched from allowing smoking to being smoke free. There was a heavy cleaner smell throughout, even though the hotel itself was not very clean. Once inside the room, we noticed stray hairs on the sheets, in the shower and sink. On the last day of our trip, we came down an hour before breakfast was supposed to end, and the staff had already packed all the food away.

3.0 / 10.0

Poor

The room was clean.

Had to plunge the toilet myself, o remote, TV did not work staff rude, breakfast ended at 10 but at 0924 there was no breakfast out. Spoke to the Michael Jackson wannabe manager, who was very unsupportive or apologetic. In the end gave me a 30% discount. Honestly tho after having to plunge their toilet myself due to their employee handing me a plunger after telling her the toilet wouldn't flush the 30% really didn't make up for that in my mind!

10.0 / 10.0

Exceptional

staff was amazing

10.0 / 10.0

Great stay and would stay again.

The hotel was great and very clean. Multiple entrances made it fast and easy to get to my room. Being Pet Friendly was very helpful as well.

The only thing that went wrong was the door access card reset/quit working twice but the front desk was more than happy to help reset the card so it really wasn't an issue.

10.0 / 10.0

wonderful

beds are so comphy. place is well maintained and lit. every employee we have had the pleasure of dealing with has went above and beyond. we just moved to Indy and this has been a great place to stay while trying to find a house

10.0 / 10.0

Exceptional

comfortable. staff is incredible and friendly

10.0 / 10.0

Absolutely amazing!!!

Very clean room and bathroom!!!

N/A

5.0 / 10.0

Good for one night stay

There was a free breakfast included in the price very basic but good. Location is really good and there is a lot of food places close and local breweries. Room was quite clean and there is a laundry on the side (extra charge applies)

The staff is quite rude they do not even know at what floor is the laundry room and did not want to give me change for the laundry for unknown reasons. The hotel was almost empty so I guess it is really overpriced for the location or have a lot of bad reviews.

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