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Best Western Plus Indianapolis North at Pyramids

Top rated by guests

Lobby sitting area

Desk, blackout drapes, iron/ironing board, WiFi

Lobby

Combined shower/tub, eco-friendly toiletries, hair dryer, towels

Lobby sitting area

8.4Excellent

(1,013 Ratings)

"I love the new interiors!! Feels super fancy"

Zoe

Don't miss out! Price and availability may change

8.4 / 10.0

Excellent(1,013 Ratings)

Hotel in Pike Township, IN

3-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating

Great price for your budgetOne of the lowest cost properties in the area

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Hotel with free breakfast, in the vicinity of Eagle Creek Park
Along with an outdoor pool, this hotel has a fitness center and a 24-hour business center. Free continental breakfast is provided, as well as free WiFi in public areas, free self parking, and a free manager's reception. Additionally, coffee/tea in a common area, a seasonal outdoor pool, and a business center are onsite.
Housekeeping is available on request.
Best Western Plus Indianapolis North at Pyramids offers 108 accommodations with hair dryers and irons/ironing boards. LCD televisions come with cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries.

This Indianapolis hotel provides wireless Internet access (speed: 25+ Mbps) for a surcharge. Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

Amenities at Best Western Plus Indianapolis North at Pyramids

Pool

Air conditioner

Kitchen or Kitchenette

Internet / Wifi

Wheelchair accessible

Gym or Fitness Center

Garden

Free parking

Map of Pike Township, IN

city location on map

Nearby attractions

The Children's Museum of Indianapolis

Lucas Oil Stadium

Soldiers & Sailors Monument

Available Rooms

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Hotels.com properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Hotels.com provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Hotels.com

$$$$

Top rated by guests

8.4Excellent

(1,013 Ratings)

"I love the new interiors!! Feels super fancy"

Zoe

Don't miss out! Price and availability may change

$$$$

8.4 / 10.0

Excellent(1,013 Ratings)

Hotel in Pike Township, IN

3-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating

Great price for your budgetOne of the lowest cost properties in the area

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

Map of Pike Township, IN

city location on map

Nearby attractions

The Children's Museum of Indianapolis

Lucas Oil Stadium

Soldiers & Sailors Monument

Available Rooms

About this hotel

Hotel with free breakfast, in the vicinity of Eagle Creek Park
Along with an outdoor pool, this hotel has a fitness center and a 24-hour business center. Free continental breakfast is provided, as well as free WiFi in public areas, free self parking, and a free manager's reception. Additionally, coffee/tea in a common area, a seasonal outdoor pool, and a business center are onsite.
Housekeeping is available on request.
Best Western Plus Indianapolis North at Pyramids offers 108 accommodations with hair dryers and irons/ironing boards. LCD televisions come with cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries.

This Indianapolis hotel provides wireless Internet access (speed: 25+ Mbps) for a surcharge. Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

Amenities

Pool

Air conditioner

Kitchen or Kitchenette

Internet / Wifi

Wheelchair accessible

Gym or Fitness Center

Garden

Free parking

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Hotels.com properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Hotels.com provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Hotels.com

Ratings and reviews

8.4 / 10.0

Excellent(1,013 Ratings)

3.0 / 10.0

Check-in lady was very nice and courteous; morning check-out lady and coolk were nice as well. The room could have been better; it was okay. Bathroom had a shower chair that was oversized and does not fit in the tub.

5.0 / 10.0

nice continental breakfast, polite staff, clean & modern rooms, great value, excellent location

4.0 / 10.0

Room was fine, seemed clean. The gym was crowded, no way to clean equipment

4.0 / 10.0

Staff was nice

4.0 / 10.0

Room was clean. Staff friendly

4.0 / 10.0

Room was clean and the staff was very friendly and helpful

5.0 / 10.0

Comfy bed. Clean room

2.0 / 10.0

My room had no towels—ZERO. The place was run down and dingy. They advertise having an EV charging station but it hasn’t worked “in a long time.” The location in Indy isn’t bad. But I will never stay at this hotel again.

4.0 / 10.0

Immediately when I got in my room the floor was covered with crumbs. Pulled back the bedding and hair strands were threaded into the sheets as well as the pillowcases. The tub clogged after taking a shower, which then clogged the toilet as well. Overall unhappy with my stay. Wouldn’t recommend.

2.0 / 10.0

The lobby was clean but the room was really worn. Bathroom floors were filthy,air conditioner vents were all broken and the desk marble top was broken also the chair was filthy and had cigarette burns all over it. The carpet was nasty and also had cigarette burns. The room smelled like marijuana and cigarette smoke.

8.0 / 10.0

Quick check in, room clean. Nice hotel layout.

10.0 / 10.0

I love the new interiors!! Feels super fancy

10.0 / 10.0

Friendly people

10.0 / 10.0

Great breakfast, clean & quiet.

2.0 / 10.0

This place was ROUGH. Grumpy desk people. The whole place wa broken down and filthy. Loud, inconsiderate guests in hallways. Towels left laying overnight around the pool and the towel cupboard completely empty. Breakfast was insane. I waited about 10 min for some eggs to be brought out, but when they came, it was a sheet tray of about 12-15 baked eggs. There were so many people waiting for those eggs. That's not very efficient. I'm sure they ran out again before all the people waiting could get any. I travel a lot and have pretty realistic expectations. I used to like best westerns. But the last three I've stayed at have been about the worst stays I've had in recent years. Should have been a red flag when the closest businesses were a janky looking fireworks store and a discount liquor store in a shared parking lot with the hotel. Never a good sign.

8.0 / 10.0

The hotel rooms very nice and the staff helpful and pleasant.

10.0 / 10.0

Staff was very nice, they had a good hotel breakfast, and it was a very good price for a room that had been recently updated.

3.0 / 10.0

No one is at the front desk, or answe

2.0 / 10.0

For a well known hotel chain, this has been one of the worst hotels we stayed at. Not clean at all. Did not see 1 person cleaning any part of the hotel. Fllors in the hallway and elevator was filthy. Pool was a mess with towels scattered everywhere. No water to be found in the hotel. No bottles of water at front desk and water fountain in gym broken. Find a better hotel.

1.0 / 10.0

I knew I would be arriving late to the hotel, so I called early in the day to make sure the front desk staff knew I was coming and not to give away my prepaid reservation to another guest. The agent said that would not be a problem as the front desk is staffed 24 hours a day. When I arrived a little after 1:00 am, there was no one at the front desk to let me in to the lobby (the hotel door was locked ). I called the hotel and could hear the phone ringing through the locked door, but no one answered. I called several times (no answer), called Best Western’s call center (no answer), knocked on the door (to no avail) and finally went to sit in my car from where I could see the front desk. A man exited the hotel at one point to smoke cigarettes, but I did not approach him as I thought he was another guest. Eventually I was able to follow another guest into the lobby, and after several minutes of waiting for anyone to come to the front desk I asked the man who was chain smoking outside if he worked at the hotel. Sure enough, he was the front desk agent who made me wait 45 minutes in total before starting to check me in to my room. Horrible, horrible service. Rather than apologizing for the tremendous inconvenience he caused, he told me how many customers he turned away rather than giving away the room I paid for - like I should be grateful to him. I do not recommend this hotel and will not stay here again.

4.0 / 10.0

I checked in and the first thing I noticed was this unpleasant lingering odor. Checked the microwave and refrigerator and both were absolutely repulsive. The carpets weren’t vacuumed and there was dust everywhere. 0/10 would recommend.

8.0 / 10.0

Saw a spider in the room, room had strong odor of cleaning products, but overall good experience.

2.0 / 10.0

The property in ghetto from the outside. Inside its ok but garbage was everywhere.. people were partying in the lobby with cases of beer and liquor bottles till after 2am .. people smoking weed down the hallways and from rooms.. vending machines only took cash the cards dident work on any of them.. staff was either busy taking with their friends or busy on their phones. Queen suite is NOT worth 200 a night.. especially with the parking lot light next the the room window and no black out curtians.. ac could not get the room cool.. its ok if your traveling and have no options but definitely not one to book in advance.. hotel does not match 1st pic on expedia as well..

6.0 / 10.0

This property had a difficult front entrance having a slope by the door. Unloading and loading was a challenge. The staff was very nice and accommodating. But the building could have been a little cleaner.

4.0 / 10.0

Was not told the times of the breakfast buffet- went down at 9:30 and it was over☹️

5.0 / 10.0

Our office is at the pyramids and we use this hotel for traveling staff. It’s conveniently close to our office and casual dining.

10.0 / 10.0

Restaurant near us

1.0 / 10.0

Pool was dirty, large parties that used it the night before left their garbage. It wasn’t cleaned up until noon the next day. when I asked the staff when the pool was last cleaned, they said I don’t know. the room was OK but everywhere else in the hotel was dirty. The desk clerk would not complete my check out until housekeeping my room. I had planned on staying three days, after the first day, I wanted a refund, hotels.com was of no assistance.

10.0 / 10.0

The front desk staff were all amazing!!

2.0 / 10.0

I like the area surrounding but maintenance could have been better

2.0 / 10.0

Terrible experience

8.0 / 10.0

N/a

2.0 / 10.0

It really bothers me to write a bad review, as I dont want anyones business to be negatively affected, i am only doing so so that the hotel management sees this and fixes these issues so it wont happen again to someone else. After checking in late ar night, all i wanted to do was take a shower and go to sleep. I went into the bathroom and noticed some hair in the bathtub, so I called the front desknand asked to change rooms. They gave me a new room. I checked the bathroom and unfortunately tgere was hair in the second bathtub as well. I called the front desk and asked to change rooms again. At this point, the only rooms available were of an upgraded status and the front desk lady said she would have to charge me to upgrade. I

8.0 / 10.0

All was good except our sink was clogged. However they were able to fix it quickly

4.0 / 10.0

When we arrived we had to wait for over an hour to check in as there was only one person working and multiple tournaments let out at the same time. The poor girl working had no help, rooms that said they were cleaned were not, rooms that did not apparently appear occupied in the system were. Multiple people returned to inform that there was someone else already in a room they were just checked into and received a key for as well. That lack of security was a concern for myself. We personally did not have any additional issues, and it was a fairly average otherwise clean hotel room for us to get some sleep before leaving early the next day for another tournament day. Would likely not stay here again, and wouldn’t recommend.

4.0 / 10.0

Lots of issues with local staff.

3.0 / 10.0

There was construction/upgrades going on so there was dust everywhere. The shower was clogged with dust and peices of drywall. I was able to clean it out with effort to take a shower. The sink only had cold water, the hot water was not on. We only told the front desk on checkout about the issues. We were only there late night into early morning. The breakfast was hot but the eggs had green in them so we decided not to eat them. I was skeptical about the coffee but it ended up great! The night staff were very nice and the morning staff was attentive when we told him the rooms issues.

10.0 / 10.0

it was in a convenient location, and the property was well kept with nice amenities. the breakfast bar was really nice.

4.0 / 10.0

This hotel was very nice. I really didn’t care for the area it was in, but I felt safe once I got in my room. It was very clean and neat the front desk. Staff was very helpful. The first gentleman seem like he was New goes. Wasn’t sure what to do, but everything worked out just fine. The manager even waved my Deposit fee because they were slower and to apologize for the first customer service representative. I thought that was very nice when I checked out, they had breakfast just enough for you to eat and get on your way iron My at the second front desk person. She said she had been there three days without a break, but she was very helpful and informative About the visit and welcome me to Indianapolis. I will stay at this hotel again. The parking lot was a little dark. I was a little leery of it, but otherwise I was OK overall.

6.0 / 10.0

4 tiny pillows on a king bed is not enough. 2 does not even make 1 decent head pillow and most people now sleep with a knee pillow also.

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