Sleep Inn & Suites Springdale West
Top rated by guests





8.2Excellent
(218 Ratings)
"Incredibly comfortable bed and pillows. Large room. Big TV. Great location."
Verified guestDon't miss out! Price and availability may change
3-Star Hotel
Guests love it hereGuests give this property a top rating
Well priced for this locationPriced under area average
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The Sleep Inn & Suites hotel is ideally located in the heart of northwest Arkansas, with easy access to Interstate 540 and U.S. Highway 412. This hotel is near Tyson Foods headquarters, JB Hunt, Georges Inc.
Business facilities
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Top rated by guests
8.2Excellent
(218 Ratings)
"Incredibly comfortable bed and pillows. Large room. Big TV. Great location."
Verified guestDon't miss out! Price and availability may change
Ratings and reviews
1.0 / 10.0
Bad customer service/ Front desk
Poor customer service
5.0 / 10.0
Convenient area & it was very quite
Outdated, breakfast was terrible and rooms were HOT
8.0 / 10.0
Everything was good
Nothing comes to mind
7.0 / 10.0
It was clean
There were no usb charging ports. That’s the downside
10.0 / 10.0
Incredibly comfortable bed and pillows. Large room. Big TV. Great location.
Breakfast ended too early!
3.0 / 10.0
Great location for us being very central in the little town, close to restaurants and shopping. I did sleep well in the bed and the showers were hot. I enjoyed the saltwater pool.
For starters the room when we first walked in was very muggy and damp smelling almost like sweaty feet. There was a very very dim light to light the way to the back of the room so we could turn on more lighting which did finally shed light on everything else... I am by far not someone who complains or is disgruntled by any means but this was also by far my worst experience. Maybe it was only this room but if so they should not be selling it until repairs are done. The ceiling had a very cheap repair running the full span in 2 places. Pieces of it were falling onto the floor it was so cheap. The a/c was moldy in the louvers, and if I may note I clean those A/C units in rooms for a living it's not that time consuming or hard.
The wall paper was peeling off in several places "more than 5 places" in just the living room... in the bathroom there was no exhaust fan to remove excess moisture and the toilet fill valve definitely needed replaced, it would fill the toilet in spurts not a steady stream like it normally is supposed to work. The counter top in the bathroom was separating from the back splash from sagging. The wallpaper in the bathroom was "caked" in a few spots with miold and peeling off the walls. Due to all the mold we did not feel comfortable eating in our room or using the coffee machine. I would have pushed to move rooms but it was late at night when we finally arrived and we're very tired. The pool room was advertised as a heated pool but very much in our disappointment it was not. The ceiling paint was falling down and filling with moisture. Our room was 218 located just above the pool and steam room........ due to our disappointment with everything I have left this review. I do hope it will spark some initiative in cooperate to make some changes because others will not be as kind. Thank you for the stay but we should have a higher standards for 140 a night stays....
8.0 / 10.0
Easy check in. Clean room
AC controller was out of batteries so the temperature was never stable. Turned on and off frequently even without reaching the desired temperature.
10.0 / 10.0
Location
6.0 / 10.0
It was clean. It is close to everything. Price was reasonable. Staff was friendly.
The pool area needs some work. The steam room didn’t seem to work. The pool was freezing cold despite being an indoor pool. I was
7.0 / 10.0
The location was great and the bed was great.
The hot water in the shower was warm but wouldn’t get as hot as we would have liked.
4.0 / 10.0
We specifically chose this hotel because of the I door “heated” pool. It was frigid.
2.0 / 10.0
i dont know
because of the staff they didnt treat the customers very nice👎👎
10.0 / 10.0
The location was easy to find and convenient for our purpose. I was very impressed with how quiet the Inn was. We had the complimentary breakfast which was very good and had many choices. Check out was very easy.
I can’t thing of anything I didn’t like. I would stay here again.
8.0 / 10.0
The hotel staff was nice and accommodating. Asked me if everything was ok when I showed up crying and made sure that everything was ok.
room I was in had small holes in the wall (look like the end table got pushed in to it) bathroom was small
10.0 / 10.0
It was very clean and neat.
All of the things i needed were close
7.0 / 10.0
How close it was to food restaurants
9.0 / 10.0
Outside noises woke us up a couple times, like a hammering or construction noise, but could not pinpoint where it was coming from. Overall, it was a nice stay...
10.0 / 10.0
Clean, staff was friendly
Remote wouldn't turn the TV off
8.0 / 10.0
Paul checked me in and was discreet and respectful when I needed a personal item. Very pleasant and cheerful about his work.
The air conditioning went out (indicated thermostat needed batteries). The gentleman that came up (don't know his name) seemed a little off put by my asking for help. He changed the batteries but did not seem to work.....
9.0 / 10.0
comfortable bed, adequate pillows and towels.
low pressure in the hand held shower. everything else was great!! breakfast was a little blah, but it was served early so that really helped us out!
10.0 / 10.0
very well taken care of and clean environments
9.0 / 10.0
convenient and close to everything! Parking surprised it was as big as it was had several semis and still plenty of room for me!
staff could’ve been better! the attitude that the man at the desk gave me was kind of rude.
8.0 / 10.0
Bedding
Coffee in bfast room was fresh n hot
Large bfast selection
Clerk was very nice and wrote down my concerns on checkout
Refrigerator was not cleaned so I did not use
Coffee supplies in room looked used and foam cups looked too beat up to use
Appears maid did shortcuts to cleaning
Breakfast was cold from steamer but microwave was there
King Mattress had a large ridge down middle prob needs replaced
8.0 / 10.0
The breakfast was very good. The staff was friendly and the room was clean and comfortable. I was pleasantly surprised to find freshly popped popcorn in the lobby after a long day of sightseeing!
FAQs
Is parking included with this hotel?
Parking is not specified as an available amenity at Sleep Inn & Suites Springdale West. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Sleep Inn & Suites Springdale West pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Sleep Inn & Suites Springdale West?
We found 1 amenities for this rental. This includes , and business facilities.
