Quality Suites Springdale West I-49





6.4Average
(110 Ratings)
"Good location was clean rooms . Pool however is small so if your looking for pool its not that great"
Verified guestDon't miss out! Price and availability may change
3-Star Hotel
Well priced for this locationPriced under area average
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Includes essentialsFree WiFi/internet, Air conditioning, Pool and more
Located in Springdale, within 3.6 miles of Arkansas Missouri Railroad and 8.9 miles of Razorback Stadium, Quality Suites Springdale West I-49 has accommodations with a shared lounge as well as free private parking for guests who drive.
Business facilities
Golf course (within 2 mi)
Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Booking.com properties are professionally cleaned after each stay.
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6.4Average
(110 Ratings)
"Good location was clean rooms . Pool however is small so if your looking for pool its not that great"
Verified guestDon't miss out! Price and availability may change
Ratings and reviews
6.0 / 10.0
Location was great. Breakfast was good. The size of the room was good. Staff was great, very friendly.
Sticky stain on carpet. Asked for someone to clean it and nobody came. Broken ice machine on our floor. One morning there was no hot water. But, it was fixed later that day. The hotel needs to be updated. The carpet was nasty. You had to press the up button on the elevator to go down and one of the lights by the bed didn't work. But, overall the hotel was clean.
7.0 / 10.0
The staff was extremely kind and helpful.
The hot tub has been turned off for 4 years and was unavailable. Also the indoor pool was not available on our day of arrival.
4.0 / 10.0
I was really pleased with the location of the property.
Some of my lights were not working. There was a bug in my room. When I came to check in the staff was outside with some other people smoking cigarettes at the front entrance. My room key card stopped working and I had to get it fixed several times.
5.0 / 10.0
Staff was very friendly! Beds comfortable and breakfast was a good mix of hot and cold!
It was run down and needed some love definitely not The Quality Suites quality that I’m accustomed to.
10.0 / 10.0
Good location was clean rooms . Pool however is small so if your looking for pool its not that great
1.0 / 10.0
Nothing never coming back
Staff was super rude especially when I said the room wasn’t clean
9.0 / 10.0
Affordable hotel, location was not too far from our destination. The staff at the front desk were very considerate, professional, and had a great sense of humor! Beds were clean, room was spacious; my only complaint was that we didn't get Whataburger when we first got into town.
We weren't there long enough to have any real issues with our hotel. If anything, they were more than generous to us as we overslept beyond check-out time and did not have any issue, nor were we charged additional fees.
6.0 / 10.0
TV didn't work
2.0 / 10.0
nothing , rude and dirty
staff was rude, tv didnt work.
8.0 / 10.0
Our stay was very good. The couch & carpet was a little worn. But overall we had a good experience.
The appliances need to be updated. Carpet & couch replaced.
4.0 / 10.0
good area
air did not work in room and TV did not work
4.0 / 10.0
The front desk was kind
The whole place was dirty. The bedding did look clean at least. The shower was either HOT or cold. The pool looked like it hadn't been clean in years
5.0 / 10.0
Comfortable bed
1.0 / 10.0
Where is hotel as far as cleanliness goes I’ve ever stayed i!! I would not have stayed there, but they refused to give me my money back even after we changed rooms multiple times, and there were stains all over the sheets and hairs in the sheets. It was horrible. Worst night of my life.
4.0 / 10.0
Don was the agent at the desk when I checked in. Not only did he let the folks in line know that he would get to them, the truck driver in front of me had a question about where he was parking and your employee took the time to go outside and make sure the drivers rig was in a safe spot. I really appreciate the service he provided to him. After I checked in and went to my room I saw construction equipment. I went back down and Don quickly, apologized and had me in a new room. This is the only positive experience I had staying at this property.
Walking in I saw that the hot tub was empty and when I got to the 2nd room the door handle would only open in the up position. Overall the room felt pretty clean, the end tables and coffee table were crooked from whoever cleaned it and there was a stain on the comforter under the decorative cover. The toilet had a hard time flushing and there was no ventilation in the bathroom so whatever WAS in there eventually was everywhere, if ya catch my... drift. I remember when breakfast would go until at least 10am, but I get it companies have to find ways to grow and at the same time provide more profit year over year, but at 8:30am there was some eggs, some apples and nothing in the cooler but butter. There was some slices of wheat bread but no other options. The waffle iron had chunks of previous failed attempts. Overall I would give the entire "breakfast" a hard D-. For having "Suites" in the name it was woefully disappointing. I filled my yeti half way up with coffee expecting it to not taste good and went back up to my room. If you serve breakfast until 9am, and only 9am, serve the entire breakfast. Don't lie and say that the bulk comes out at 6am for the hard working folks that have to get to work, but if you're spending money to have a leisurely weekend and want to sleep in till the crack of, oh say 8 am on a Sunday morning don't expect anything for breakfast. These days for someone to spend money on amenities as opposed to getting a cheap hotel there has to be some line to distinguish the two.
5.0 / 10.0
be good
the bed
8.0 / 10.0
Breakfast didn't settle well with me, but tasted good as I ate. Second day was a winner for me. Waffles, scambled eggs, sausage....etc. Swimming pool was warm to make up a little for no working hot tube.
Only thing I didn't like was Hot tube did not work, and plans are to remove it.... so don't expect it to be working.
9.0 / 10.0
it’s nice and cozy!
the doors to the stairs don’t work properly but they do work.
5.0 / 10.0
Breakfast food was great. Coffee is always a bonus. The arrangement of the breakfast bar(s) was a little scattered but easy to find.
Our tub never completely drained. Only one of us took a shower, but another washed their hair in the tub. There was a plunger left in the bathroom...
3.0 / 10.0
both beds were broken, mattress on floor. cracked toilet seat, no hairdryer, glasses stored above toilet! dirty carpet
above. at least it was quiet. but does t deserve quality flag
FAQs
Is parking included with this hotel?
Parking is not specified as an available amenity at Quality Suites Springdale West I-49. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Quality Suites Springdale West I-49 pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Quality Suites Springdale West I-49?
We found 2 amenities for this rental. This includes business facilities, and golf course (within 2 mi).
