Guest House Dolce Laguna

The rates are good value. The location, near MarcoPolo Airport, takes the anxiety out of airport access. It's about a 5 minute trip, dependent on traffic. The room was a good size, had a balcony and was cool, clean and comfortable. The cost savings of an "Automated Hotel' are considerable, and the systems in place here are modern and easy to deal with. The breakfast arrangements are good, a breakfast kit in the room and a coffee machine in the light and airy breakfast room. Two restaurants are less than a 10 minute walk away.

Automated Hotels make demands on the client - it's important to have good communication skills. We experienced no problems, however. Two codes are needed, one for the gate and another for the room key locker. Laura was at the desk when we arrived and was extremely welcoming and helpful, helping us carry our luggage to the 2nd Floor. She also called us a Taxi. I think the accepted taxi fare of E20 is too high, but the service was friendly and efficient.

The location was perfect. This was a new experience for us - staying in a fully self-checkin facility. There was no staff at the site; it was all done though text messages and access codes. But, once we got used to the idea, the facility was very nice.

There was just a little anxiety - knowing other users were coming and going whom we did not know. But, in reality that was true at most any hotel we might stay in.

Cleanliness

Nothing

Close to the airport. The room was clean. There is a water dispenser in the breakfast area.

No toiletries whatsoever!!!! False advertisement from the listing. Mildew in the bathroom. The bed was just okay but not exactly comfortable.