La Hacienda San Jose Silicon Valley





7.6Good
(323 Ratings)
"Staff was really nice and accommodating"
Verified guestDon't miss out! Price and availability may change
3-Star Hotel
Well priced for this locationPriced under area average
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Includes essentialsFree WiFi/internet, Air conditioning, Pool and more
Mi casa es su casa! Whether you're traveling for business or leisure, La Hacienda San Jose Silicon Valley provides a serene destination nestled in the foothills of south San Jose that's sure to make your trip memorable.
Business facilities
Golf course (within 2 mi)
Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Booking.com properties are professionally cleaned after each stay.
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7.6Good
(323 Ratings)
"Staff was really nice and accommodating"
Verified guestDon't miss out! Price and availability may change
Ratings and reviews
10.0 / 10.0
Staff was really nice and accommodating
Na
10.0 / 10.0
Very clean
Close to freeway
10.0 / 10.0
Bigg kind size bed
That i couldn't even get application
10.0 / 10.0
Star and Andrew were super great like always very nice people to talk to star help me get my husbands hat back after forgetting it
the sink in the rest room clogged up from day one of my stay but we were lucky to have an extra sink in the room so it wasn’t to bad
6.0 / 10.0
The staff who checked us in and out was super friendly and knowledgeable.
We have stayed in other hotels in the same price range within San Jose and that was the worst value/money. Everything looked very old and not maintained.
10.0 / 10.0
The size of room is more than expected, cleaning room every day even not requested, worth for money, will stay at this hotel every time coming to San Jose
Nada
5.0 / 10.0
It looked beautiful from the outside and was in a good location for the most part. I loved the staff, they were all amazing. The bed was my favorite though. It was the perfect hotel bed, the pillows were incredible, and the sheets/comforter were super comfortable but not too hot.
I didn’t like that it was right next to behavioral health. I didn’t feel safe walking in alone late at night, as there were several people walking around that I didn’t like the look of. The room was difficult to clean because it was so rundown. Even the grout on the tile floor was yellowed and spreading to the tile, but I don’t think that’s the housekeepers’ fault. The shower had brackets for complimentary shampoo/conditioner etc in the shower, but none were installed. Everything just looked pretty run down, in the bathroom and hallways especially. It didn’t match what the outside looked like at all. The toilet wouldn’t flush properly and the sink backed up just by running water. Both eventually drained but I had to walk away for a while.
The first time I went to the bathroom, I saw a bug crawling by my feet. And a hair from a previous occupant next to it. That was the worst I think.
10.0 / 10.0
Robert at the front desk was very helpful and pleasant and made me feel very comfortable during the whole night. It was very helpful.
There was only one cart to bring in our our luggage . had to wait for that one cart to come back down whenever it came back down.
7.0 / 10.0
Room, beds and bathroom were clean and OK.
Our travel plans changed and we told them before we checked in we would only be there one night instead of three. How do we get a refund from booking.com? No food service. Wallpaper in Bathroom was warped.
7.0 / 10.0
andrew is always a great front desk employee to talk to always very helpful
not so fondly about the room looks outdated then other ive had before and shower drainage wasn’t working..
9.0 / 10.0
Excellent value. Large room with all I needed.
Entrance to property and check-in location isn’t obvious. Took a bit of driving around to locate office.
3.0 / 10.0
The room was full of bugs. I even saw a cockroach. The internet was very spotty. I could barely use Wi-Fi or even data. There was mold in the bathroom. One of the lights was out, so the room was very dark. Overall I would not recommend.
10.0 / 10.0
Star is beyond helpful and accommodating we love coming here, she always greets us with a smile we also love how comfortable the beds are
Na
4.0 / 10.0
Spacious room
Front desk clerk couldn't understanding his Emgy
10.0 / 10.0
I loved the soft towels for washing your makeup off. It was very thoughtful and nicely set up with a makeup wipe as well.
I have nothing to dislike about the property.
1.0 / 10.0
Location
The place was dirty. Staff was rude. Web pictures do not represent the condition of the facility.
10.0 / 10.0
Nice clean room
8.0 / 10.0
Close proximity to the church event we were attending
Nothing
10.0 / 10.0
Clean rooms , parking
3.0 / 10.0
There were beds, and they allowed you to sleep in them.
The smell, the age of the place, the cost, the length of time it took to check in with the long lines and the staff who didn't know what was going on, the elevators, the mold, the cheap bedding, the gross shower, etc.
5.0 / 10.0
The third floor room was large and comfortable.
First floor hallway heading out to the pool smelled heavily of urine.
5.0 / 10.0
Pool
Owner
10.0 / 10.0
My favorite part of this stay was the staff. They are all so kind and helpful. I stayed here with my little one and we felt very welcomed. I also love that it is quiet, close to the freeway, and there is a supermarket down the street along with some fast food options
My room smelled a bit musty, but I left the AC on while I ran errands and the smell was gone when I got back.
1.0 / 10.0
The front desk staff, Star, Andrew Nicole, Jesse maintenance all very fine people communication it was difficult with housekeeping, but Google translate helps with that
The owners of the property are not good people and violate your civil rights and break the law health and safety and being compliant regarding Civil code for San Jose California
8.0 / 10.0
Property was nice and well maintained.
When I first got to my room there was a big puddle which came from the fridge. One of the cleaners may have turned it of which lead to the ice to melt. Not a big deal. The free breakfast was good but the could benefit from getting a new toaster ( like in other hotels) instead of the old junk they used and redo there lay out. It was hard to maneuver through the eating area because of their set up.
7.0 / 10.0
Stayed for another week. It was quiet, near freeway and restaurants. Beds were so comfortable and we slept like babies. Staff were so fantastic as well. Shoutout to Star for taking great care of us during our stay! You rock! ❤️
The door going to the pool. It was just odd that you have to go out of the property to get to the pool. Sometimes the back door that leads into the building is closed shut so we have to go around through the lobby to get to the elevators and into the room after being wet from the pool and jacuzzi.
7.0 / 10.0
3rd stay. Property was quiet, near freeway and restaurants. Staff were great! Shoutout to Star for taking great care of us during our stay! ❤️
N/a
1.0 / 10.0
Nothing
the whole stay. We paid for a balcony room but our room had a pad lock on the door. We asked for a key and they said they didn't have o e. Which happens to be a fire hazard. Front office staff was very rude, unwelcome. We asked for a non smoking room. The room smelled really bad. We asked for a room change and they didn't have any. Our balcony area was to 3-4 homeless RV. The swimming pool was in an unsafe and uncomfortable area. To get back I to the hotel we had to walk around to the front because our keys wouldn't work because the door was broken
10.0 / 10.0
Jessy was very nice and helpful to all my questions
5.0 / 10.0
Pool/Spa
There was an insect on my bed when I woke up in the morning.
8.0 / 10.0
Very friendly staff, beautiful atmosphere parking is safe
Location of the room I was in
7.0 / 10.0
Good value for money, nice clean room/bathroom
The gym had virtually no equipment and the WiFi was also very weak in our room
10.0 / 10.0
Everything is Good.
Everything is Good.
10.0 / 10.0
We love everything, from the outside to the inside. Amazing place to visit.
Is just that we make a reservation with a couch, but there were only small little couch seats.
6.0 / 10.0
I liked how close this hotel is the the Kaiser Hospital, since that was the main reason for my stay. The beds were comfortable and the bathrooms were large.
Our hot water wasn't working in the morning and it was difficult to get a hold of someone to help us fix it. We were on a strict time budget because I was having surgery that morning and it was very stressful because we assumed we'd have hot water early in the morning. Someone came to try and fix it and didn't succeed so we had to call the front desk again and they ended up giving us a new room on the complete other side of the hotel.
I also didn't like that the TVs don't let you connect anything to them. Don't waste your time bringing a roku, game console, dvds or firestick - these TVs don't connect to anything and you'll be stuck watching cable for your entire stay. Not ideal.
8.0 / 10.0
I always stay here when in the area. Clean, good location, nice comfy beds. Includes refrigerator and microwave, everything I need. Also, staff is always accommodating if I request a room change.
Nothing to report.
PS — wondering if they will ever reopen the restaurant or resume room service, would be nice 😊
8.0 / 10.0
Check out staff exceptionally friendly.
Broken elevator not signed, elevator door stuck in open position.
7.0 / 10.0
The stay was fine, some people outside alliwed to be a little loud at night
$100 deposit not returned, it's been over 3 weeks
1.0 / 10.0
Nothing
Everything
FAQs
Is parking included with this hotel?
Parking is not specified as an available amenity at La Hacienda San Jose Silicon Valley. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is La Hacienda San Jose Silicon Valley pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at La Hacienda San Jose Silicon Valley?
We found 2 amenities for this rental. This includes business facilities, and golf course (within 2 mi).
