Crowne Plaza Indianapolis-Dwtn-Union Stn by IHG

Top rated by guests

8.2Excellent

(350 Ratings)

"Very conveniently located near the football stadium"

Verified guest

Don't miss out! Price and availability may change

8.2 / 10.0

Excellent(350 Ratings)

Hotel in Indianapolis, IN

4-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating

Top-tier experienceA high end property in this area

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Located in downtown Indianapolis, adjacent to the Indiana Convention Center, this historic hotel is within one of the country's first train stations. It has an on-site restaurant and spacious rooms.

Amenities at Crowne Plaza Indianapolis-Dwtn-Union Stn by IHG

Business facilities

Concierge services

Free WiFi/internet

Free Parking

Air conditioning

Non-smoking

Gym

Heating

Wheelchair accessible

Bar

WiFi/Internet

Shared living spaces

Laundry services

Accessible Parking

Family friendly

Safe

Toilet with grab rails

Accessible by lift

Key access

Key card access

Contactless check-in/out

Housekeeping available

Fire alarm

Fire extinguisher

Cleaning products

Map of Indianapolis, IN

Nearby attractions

The Children's Museum of Indianapolis

Soldiers & Sailors Monument

0.4 mi

Available Rooms

$$$$

Top rated by guests

8.2Excellent

(350 Ratings)

"Very conveniently located near the football stadium"

Verified guest

Don't miss out! Price and availability may change

$$$$

8.2 / 10.0

Excellent(350 Ratings)

Hotel in Indianapolis, IN

4-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating

Top-tier experienceA high end property in this area

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

Map of Indianapolis, IN

Nearby attractions

The Children's Museum of Indianapolis

Soldiers & Sailors Monument

0.4 mi

Available Rooms

About this hotel

Located in downtown Indianapolis, adjacent to the Indiana Convention Center, this historic hotel is within one of the country's first train stations. It has an on-site restaurant and spacious rooms.

Amenities

Business facilities

Concierge services

Free WiFi/internet

Free Parking

Air conditioning

Non-smoking

Gym

Heating

Wheelchair accessible

Bar

WiFi/Internet

Shared living spaces

Laundry services

Accessible Parking

Family friendly

Safe

Toilet with grab rails

Accessible by lift

Key access

Key card access

Contactless check-in/out

Housekeeping available

Fire alarm

Fire extinguisher

Cleaning products

Ratings and reviews

8.2 / 10.0

Excellent(350 Ratings)

100% verified reviews

9.0 / 10.0

Stay was good, parking not so much.

Location was great for our event.

When I parked our car I noted the mileage on our vehicle. Next day we had 10 more miles on our vehicle long story short when I questioned this I was told due to traffic so forth. 10 miles is from driving fromCrown Plaza to Greenwood. No way 10 miles extra just to park our vehicle. Impossible plus the parking fo rour vehicle was around back of the hotel either way it wa snot 10 miles to park our vehicle. plus our vehicle was parked outside due to the frost on the vehicle. I do not like to be lied too either 10 miles is 10 miles I know what the mileage was when I exited the vehicle. This does not add up.

7.0 / 10.0

Pleasent but that tarin ar 3 am not

Everithing train theme it was unike

Please inform your customers that a real train pass sometimes at 4 am sometimes at 3 am and the rumble is hard like an earthuaque

10.0 / 10.0

Great location and look forward to going back to stay in a train car room!

Very conveniently located near the football stadium

A lot of road construction to navigate but we figured it out

7.0 / 10.0

Not worth the money for the weekend

Close to lucus

The cost

10.0 / 10.0

LOVED !!

Loved everything about this property

There wasn’t anything I didn’t like

10.0 / 10.0

I’m so exited to see the train 🚂 inside the hotel 🏨

Yes! It’s excellent staff so helpful

Everything, I’ll go back again 🥰

10.0 / 10.0

Perfect and super close to Lucas stadium

We loved it just didn't know there was an actual train going through hotel! Novelty!!!

N/a

10.0 / 10.0

Clean, contemporary rooms in a gorgeous train station setting.

It is absolutely stunning. I’ve never stayed at such a beautiful and distinctive property.

The only complaint is that the TVs default to Fox News when you turn them on.

8.0 / 10.0

Stay was comfortable, staff friendly and accommodating and a good value for location.

Staff was friendly. I was able to park and check in early which I appreciated because I had to get to an event for work.

There was a lot of construction in front of the hotel. It made getting there a little difficult but wasn’t terrible.

8.0 / 10.0

enjoyable stay in downtown Indianapolis

Location and the amenities along with the staff>Also enjoyed the surrounding area and night life

Parking and road construction around the hotel. Did not care for the breakfast at the hotel restaurant

8.0 / 10.0

Very unique facility with nifty concept of train rooms. I did get woken up by trains going by overnight buti personally

Very nice, very clean. Definitely a unique place to stay.

The parking situation isn’t great. $50 for valet or you can go to a garage that’s like a 10 minute walk.

8.0 / 10.0

Excellent from desk customer service

105 door lock was troublesome

Construction

10.0 / 10.0

Great. We'll definitely be back.

Restaurant was nice. Staff was great. Location was perfect for our event at Lucas oil stadium, literally a 5 min walk. Tons of Restaurants in walking distance.

Beds in the train car rooms were a little short, im 6'1, but there's only so much room in the train cars so I understand.

6.0 / 10.0

Overall very nice. Train theme was a nice bonus.

Location was great. Room was nice and bed was comfortable. No issues there.

Room key was finicky and shower lever was difficult to get working. Construction was a pain to work around but they have little control over that. Hotel parking was Valet only and very expensive. Only makes sense if you are frequently getting your car. Union station Parking garage, not managed by hotel, was a bargain but a few blocks to walk. Not a big deal for me.

8.0 / 10.0

Overall was a nice experience.

Unique setting, very clean, staff extremely friendly. Breakfast buffet (not included) was one of the best hotel buffets I’ve had.

Construction right outside front doors. Only option for parking at the hotel is valet which is $50 per night.

9.0 / 10.0

A great experience to relive a piece of history.

The location is great. The art work throughout the building is breath taking.

The water pressure was almost non existent. Toilet didn't flush well.

10.0 / 10.0

I will stay again.

Room was nice, and the location is great.

Parking was offsite in a parking garage. The pillows were really big.

10.0 / 10.0

By far one of the best stays downtown

The decor was amazing

Construction downtown

1.0 / 10.0

Walked into a dream that turned out to be a nightmare

A Dream That Turned Into an Absolute Nightmare What was supposed to be a relaxing and special stay turned into one of the worst hotel experiences I’ve ever had. From start to finish, we were treated with such disrespect, it honestly left me shocked and hurt. We were given a suite, but it ended up having a serious issue: the toilet made this awful grinding, squealing, and high-pitched whistling noise every time it was flushed—or even when another room’s toilet was used. It was loud, constant, and unbearable. My husband and I both got terrible migraines from it, and I even fainted from how overwhelmed and sick it made me feel. When we reported it, no one took it seriously. No apology, no fix, no offer to switch rooms—nothing. We were completely dismissed. To make matters worse, housekeeping walked in on us while we were still asleep and completely undressed, well before the 11 a.m. checkout time, it was more like 8:50 AM. There was barely a knock, no warning at all, just someone entering our room while we were completely vulnerable. I’ve never felt so violated in a hotel. It was beyond inappropriate. And I have to mention Bre, the staff member who spoke to us when we asked for help. She was cold, unkind, and clearly annoyed with us from the start. I don’t know what we did to deserve that attitude, but it was clear she had no interest in helping us or making our stay better. Honestly, someone with that kind of attitude shouldn’t be working in hospitality at all. Luckily, for us, the morning staff was a completely different group of people, and they were kind and accommodating and so was the valet. Unfortunately I give this experience 1 star as it ultimately left me feeling hurt, offended, and totally disrespected. I wouldn’t recommend this hotel to anyone. Save yourself the headache—literally—and stay somewhere that actually cares about its guests.

9.0 / 10.0

Awesome unique hotel close to the convention center

Very nice hotel. Great staff. Large room. Very unique with the trains. Awesome access to the convention center.

The trains passing at night take some getting used too, but the front desk does advise you of it at check in. No big deal.

10.0 / 10.0

Staff was friendly and helpful, the place was immaculate.

Very interesting building, beautiful and clean.

10.0 / 10.0

Our stay overall was excellent! I would definitely stay again, and recommend to anyone.

We stayed in the king train car room, and was very pleased with the way they had it. The property over all was beautiful and clean.

The construction right outside the front door was definitely troublesome, I understand it is out of your control.

10.0 / 10.0

Staff was very nice and helpful regarding places to eat. Bellboy was phenomenal. Bed was extremely comfortable. I highly

Everything the location was perfect to the venue

Nothing. I loved the property stayed twice

9.0 / 10.0

A wonderful hotel experience; really enjoyed the historic aspects.

Room, location, staff, bar/breakfast, common areas

Price was quite high (Indy 500 weekend)

8.0 / 10.0

Nice stay in hotel located in the old train station

Nice hotel located at the old train station

There’s a lot of construction that made it very difficult to get to the hotel

9.0 / 10.0

A great place to stay and will stay again.

Don’t let the outside fool you!! They are updating the hotel and it is beautiful! It’s right in the middle of Gainbridge and Lucas oil and so close to the heart of downtown. Once all the construction is done downtown it will be amazing.

Downtown Indy is a hot mess right now so it looks really bad, but it will be amazing when it’s done. My only complaints about the actual hotel is the water pressure is not good and our tub backed up while we were showering.

10.0 / 10.0

Ver nice!

Very cool setup and very quiet.

1.0 / 10.0

Booking.com booked me into an overbooked hotel

Nothing

Hotel was overbooked. Luckily, I called with a question before I showed up. They said I should have never been able to make the reservation, and there were no available rooms for me.

5.0 / 10.0

Nice hotel ONCE it's no longer a construction site.

Loved the uniqueness of the hotel built around old Union Station. Very friendly staff.

I think if there's major construction directly outside the doors of the hotel, with dust and cranes everywhere, guests should be warned in advance or at least offered some kind of compensation. Sidewalks blocked off, and construction inside the hotel didn't help either. The room I was in seemed a little tired. The 'train rooms' would have been a novel option but your booking site didn;t seem to offer that.

3.0 / 10.0

For a high ranking hotel, extremely expensive and disappointing!

The esthetics, the theme was very nice. The train and statues were creative.

Much smaller than it appeared, the sink wasn’t drained, the stopper in the sink is a terrible idea, no microwave, no complimentary water in the refrigerator, no room service, no Bible, an incidental fee (without incidentals), no menu nor food options from nearby restaurants, no outside book of attractions and no guest parking …only valet at $50 per day …terrible

1.0 / 10.0

Having to chase up receipts for days is unacceptable

Nothing

Rude staff

10.0 / 10.0

Fun and exciting for everyone!

We stayed in one of the Train car suites and it was amazing! The hotel was very nice and everyone was friendly. We loved the train car rooms so much and I would highly recommended that anyone who has kids of any age spend the night in one of these rooms because it creates a cool little memory for the whole family no matter if you are just on a quick overnight adventure or staying for several days. Having a unique room is going to be a fond memory we will look back on years from now. That makes this hotel stay worth every penny. Thanks for creating such a lovely place for us to enjoy.

The only negative thing I can say about this hotel is that the road it sits on is currently under major construction due to a new hotel being built across the street from it and it’s a little bit of an inconvenience to have to park in a parking garage a block away. Alternatively they do offer valley parking for those who don’t want to have the hassle of walking all the way to and from the parking garage but we opted to just park in the garage and walk because we used an uber for all of our travel while we were there.

8.0 / 10.0

Good location and good hotel .find somewhere else to park

The hotel is excellent in general ,we were unlucky as it is being refurbished. Car parking is very expensive with valet parking at $50 per night

10.0 / 10.0

Surprised by how unique of an experience it was. The train, the old steel beams, the pool, and the

the setting and nostalgia were very unique. Nothing like it.

9.0 / 10.0

The facility was very convenient and the location was OK. They just don’t have a parking lot so there was just a lot of

I have the opportunity to stay at this location for my sororities national convention. It was the perfect location to be close to the convention center. The facility was unique because they were rooms where old train cars had been converted and that was very unique to see. My accommodations were fantastic as far as room availability at all.

Their system for checking you in and out of a room is very old. And someone else’s member number was placed on my room so my bill had someone else’s name someone else’s credit card information. It was a big mess and then I was double charged for my room and they could never figure out the rate and it was horrible. From that standpoint. They just need a better, a newer, a more updated system for checking in guest note that Was major. We were there for a conference so the hotel staff did not prepare themselves for the large group. They had an area that they use in the morning for their breakfast so instead of opening that area up in the evening so that the guest staying at the hotel could at least go in and sit down and wait to be served they had a hostess Working upfront who was as rude as she could be and she was just straight up nasty and that was a big turn off because she was sending people away. She was just horrible. Cost a little area that they did have to eat in in the evening wasn’t that large so after say about 30 of us Enter that little area there was no room for anyone else. It was horrible, but they were not prepared. And on top of that they must’ve just hired waiters that day that we were there and we were there for a total of eight days because they never do what was on the menu so that was off horrible experience

9.0 / 10.0

I really enjoyed my stay.

The room was available when i arrived and the hotel was connected to the venue.

6.0 / 10.0

Average

Location was very central.

Very dated rooms, bed wasnt that comfortable and the breakfast offered very limited healthy options (i.e. none!)

7.0 / 10.0

Good location and friendly staff especially in the restaurant made the stay pleasant

The bldg was unique and the location was great

Front desk service was slow and the billing for our stay was incorrect.

8.0 / 10.0

Very good

it was a beautiful hotel. First time there.

The AC!!! when we were in bed, everytime the AC kicked on, it blew right in our faces. we had to put a pillow over our face to keep it from hitting us. It woke us up EVERYTIME it turned on. there was no way to move the direction of the air so we turned it off and so we were HOT all night! Also, there was no fan in the restroom and it became really hot in there when showering

FAQs

Is parking included with this hotel?

Parking is not specified as an available amenity at Crowne Plaza Indianapolis-Dwtn-Union Stn by IHG. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.

Is Crowne Plaza Indianapolis-Dwtn-Union Stn by IHG pet friendly?

Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at Crowne Plaza Indianapolis-Dwtn-Union Stn by IHG?

We found 25 amenities for this rental. This includes business facilities, concierge services, free wifi/internet, free parking, and air conditioning.

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8.4 / 10.0

Excellent(390 Ratings)

Courtyard Indianapolis Downtown

Hotel

in Indianapolis

3star

2 guests · 1 bedroom · 1 bath

Free WiFi/internet · Air conditioning · Bar

This Hotel for $1,585 in Indianapolis, is perfect for your next (business stay, family stay, couples stay, getaway vacation, etc.)

Crowne Plaza Indianapolis-Dwtn-Union Stn by IHG

Hotel in Indianapolis, IN

Reasons to book

About this hotel

Amenities at Crowne Plaza Indianapolis-Dwtn-Union Stn by IHG

Map of Indianapolis, IN

Nearby attractions

Available Rooms

Hotel in Indianapolis, IN

Reasons to book

Map of Indianapolis, IN

Nearby attractions

Available Rooms

About this hotel

Amenities

Ratings and reviews

FAQs

Is parking included with this hotel?

Is there a pool at this hotel?

Is Crowne Plaza Indianapolis-Dwtn-Union Stn by IHG pet friendly?

What amenities are available at Crowne Plaza Indianapolis-Dwtn-Union Stn by IHG?

Explore similar stays in Indianapolis

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