DoubleTree by Hilton Hotel Detroit Novi





7.6Good
(420 Ratings)
"Location and room"
Verified guestDon't miss out! Price and availability may change
4-Star Hotel
Great price for your budgetOne of the lowest cost properties in the area
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Includes essentialsFree WiFi/internet, Air conditioning, Pool and more
Located in Novi, 28 miles from TCF Center, DoubleTree by Hilton Hotel Detroit Novi provides accommodations with a fitness center, free private parking, a garden and a shared lounge.
Business facilities
Concierge services
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$$$$
7.6Good
(420 Ratings)
"Location and room"
Verified guestDon't miss out! Price and availability may change
Ratings and reviews
8.0 / 10.0
Pool was perfect. Nice staff
Very obviously under construction, felt very creepy. Rooms view was dumpsters. Would stay again when construction ends and rooms are updated.
9.0 / 10.0
The location to me is the best part.
There was renovation being done over the room which began at 8am to 5 pm.
7.0 / 10.0
That the rooms was very clean
The they charge you a extra fee when you get there and they don’t explain that when you book. and on the pictures it looks like the have a pool and a hot tub even though says it have a pool but the picture well confused you
8.0 / 10.0
The staff was very nice but the hotel was in the middle of of a renovation so some facilities were unavailable
There is only one elevator so if your room is on the far side it is a very long walk
8.0 / 10.0
Location was great! The room was clean and the beds were comfortable.
I wish the breakfast was included in the stay. I also wish the blankets were heavier.
8.0 / 10.0
The staff was accommodating and super friendly
Gym was closed
10.0 / 10.0
Location and room
Nothing
10.0 / 10.0
Bed was to hard for me personally
10.0 / 10.0
Everything
No concerns
10.0 / 10.0
The staff is always friendly and there has been and continues to be very nice renovations done at the hotel.
There's only one elevator for the guests.
6.0 / 10.0
It was clean
I could smell pot seeping under my door during the night and in the hallways. Not sure why this was allowed.
8.0 / 10.0
The location was perfect. Shopping and restaurants in walking distance. The staff was excellent and super sweet.
There was construction going on to upgrade the lobby area. You have to pay for breakfast ($20 for basic eggs, bacon maybe a waffle); this should be complimentary, especially from the inconvenience of the construction. We did not eat at the hotel as there was an IHOP, and First Watch within minutes from the hotel.
5.0 / 10.0
Good location. Good size room. Comfortable desk chair. Hotel under construction and seems to be getting an upgrade.
Musty smell in room, shower leaked (dripped), poor lighting
3.0 / 10.0
N/A
8.0 / 10.0
Nice buffet.
A bit of construction taking out the pool with hallways being a bit dirty (but as expected with construction).
2.0 / 10.0
Nice size room
Bed was lopsided, lobby restaurant was under construction.
The reason booked this hotel was for pool, but the whole area smelled like sewer, so never used the pool. Did not receive the value paid for.
10.0 / 10.0
Staff was nice place was clean
Nothing
9.0 / 10.0
I like the place was very good
Good location
Clean 8/10 very good
Everyday the cleaning my room
I will come back when i will be there again
Thanks
Little bit maintenance for the room and you get me 10/10
4.0 / 10.0
The location, always good being in the heart of Novi shopping areas
The pool was closed, and the rooms near the pool had a mildew smell the neighbors kept banging on my walls and someone was smoking weed which caused the fire alarm to go off and everyone had to evaluate plus I was promised a partial refund and never received it 😡
3.0 / 10.0
Location.
Carpet was very dirty. And the furniture was dusty.
1.0 / 10.0
NOTHING AT ALL
TERRIBLE, DIRTY AND THERE WAS A REFURBISHMENT DURING OUR STAY.
10.0 / 10.0
Wonderful place to stay very clean and love the location
3.0 / 10.0
Good A/C and comfortable beds.
Pool under remodel/unable to be used without warning before booking. Fire alarm was triggered by remodel crew and went off and on repeatedly for close to an hour while they tried to figure out how to shut it off.
9.0 / 10.0
Front desk employees helped me at a desperate time of need. Manager Gloria was very accommodating and I appreciate the gentlemen who were patience with my request.
The Book website payment doesn’t include the deposit and would not let m use the same card I paid for the room with which made it difficult. I didn’t check into my room until 7pm because of this issue which was annoying.
9.0 / 10.0
We LOVED it. My kids and I came for a dance competition. It was amazing to have a separate area in the room for me to get my girls ready for early morning call times. My girls have already asked if next year when we travel back to Detroit, if we can stay there.
I wish the breakfast started a little earlier and I wish the pool was open later… after a long day of competition, my girls (and others) really would have loved to stay up late and enjoy our stay.
4.0 / 10.0
Staff was nice and room was solid
Bed was super uncomfortable and I thought they offered free breakfast and they didn’t then they charged me more then expected as well
10.0 / 10.0
The staff is friendly and courteous. They are very accommodating. They took the time to answer questions and the cookies, those famous cookies only found at Doubletree add to the experience. My family has chosen Doubletree Hotel, especially the Novi, Michigan location as our favorite place to stay often one to two times per year during the Motor City Comicon.
The cost for this visit. We are usually able to take advantage of more affordable prices at Doubletree, but we ended up paying more than two hundred dollars additional. In Doubletrees defense however, our booking came in the day before check-in after another establishment cancelled our reservation without notifying us that they did so (SIGH).
9.0 / 10.0
Location was good easy access, located around a lot of food and shops.
10.0 / 10.0
Nice
Refrigerator didn’t work
10.0 / 10.0
Clean, location was great, and the staff was so friendly!
5.0 / 10.0
The location was convenient with easy access. There is plenty of parking with entrances close to certain areas of the hotel. This was convenient for my pet walking. .
The room lacked usual amenities and features i.e. empty plastic laundry bag, microwave oven, wet bar, exhaust fan in bathroom and, small table with 2 chairs. There was only 1 broken down desk chair to sit in besides the edge of the bed. This room was supposed to accommodate 2 adults but no seating for 2. The mattress was uncomfortable and sagging in some spots.It probably should be replaced. I feel this was a below average hotel room with an above average price. Surely 2 cookies didn't cost that much. I also think $100 for a dog to stay is outrageous. This didn't cost the hotel $100 or anything even close. They advertise a pool but no where did they tell you that it would be closed to their guests during certain hours of the day because they rented it out for swimming lessons to another company....really?!
4.0 / 10.0
We booked the room including breakfast, but the front desk staff Rick Luce refused to provide breakfast vouchers even after showing the booking details. Also the room was too old and not com
10.0 / 10.0
Check in was fast and easy, staff was very friendly, the place was quiet and had a great location
N/A
7.0 / 10.0
The hotel was old and smelled like mildew throughout the building. There’s only 1 elevator which was on the other side of the building from our room. The luggage cart was old and difficult to navigate. If you have difficulty walking you may find this daunting. The furniture is dated and we were glad we only stayed 1 night as a quick pit stop for our road trip to the U.P.
Old and smelly
7.0 / 10.0
Very well maintained. Friendly staff.
No liquor license? Really?
7.0 / 10.0
Great location near great restaurants and shopping. The front desk manager was amazing. The cookies of course were over the top.
The toilet seat was old, the carpet was old and stained. The bedroom needed new carpet
3.0 / 10.0
It's close to ifly
Pubes in the shower bad water pressure barely hot pool sucked ceiling tiling falling from drop ceiling crack in tile in shower small bathroom for a king suite 20 dollars for hot breakfast really? No microwave in king suite room with kitchenette. Hmm what else
8.0 / 10.0
Location, parking, front desk and breakfast
Closed windows, not a fan of the cooling system. Need fresh air.
10.0 / 10.0
Second time staying here. Love the hitel for the price and location.
Nothing not to like about the property. Bar staff could have been more friendly and our toilet wasn’t cleaned upon arrival.
1.0 / 10.0
mostly Clean, comfortable bed
Never stay here!! If I could give negative stars I would! Incompetent desk and food service staff !! Messed up my reservation and charges for trip for funeral ,
When I asked for a solution to a $300 overcharge that was their mistake that was left unresolved ,
I said, "look we are grieving here for a funeral there must be something you can do..."
Was told " no management on premises come back another day, nothing I can do"
When I said this was not acceptable I live out of town, and asked for who to call...
Desk Staff Gwen said,
" you are not going to levy a dead relative against me"
...add to this no clean glassware, no coffee, very late room service... UGGH never again!!
Hilton needs to get their act together!
FAQs
Is parking included with this hotel?
Parking is not specified as an available amenity at DoubleTree by Hilton Hotel Detroit Novi. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is DoubleTree by Hilton Hotel Detroit Novi pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at DoubleTree by Hilton Hotel Detroit Novi?
We found 2 amenities for this rental. This includes business facilities, and concierge services.
