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County Inn

Facade/entrance

County Inn Hotel in Los Altos

County Inn Hotel in Los Altos

Night, Swimming pool, Swimming pool

Restaurant/places to eat, Day

7.5Good

(154 Ratings)

"Friendly staff"

Verified guest

Don't miss out! Price and availability may change

7.5 / 10.0

Good(154 Ratings)

Hotel in Los Altos, CA

Reasons to book

Great price for your budgetOne of the lowest cost properties in the area

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

Includes essentialsPool, Kitchen or Kitchenette, Air conditioner and more

About this hotel

In an ideal location in the heart of Silicon Valley, the County Inn in Mountain View is convenient to many major Fortune 500 companies, Paramount’s Great America Theme Park and Stanford University.

Amenities at County Inn

Pool

Air conditioner

Kitchen or Kitchenette

Internet / Wifi

Smoking allowed

Parking

Laundry

Balcony or Patio

Hot tub or spa

TV

Wheelchair accessible

Gym or Fitness Center

Garden

Family friendly

Free parking

Map of Los Altos, CA

city location on map

Nearby attractions

Golden Gate Park

Santa Cruz Wharf

Municipal Rose Garden

Available Rooms

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Booking.com properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Booking.com provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Booking.com

$$$$

7.5Good

(154 Ratings)

"Friendly staff"

Verified guest

Don't miss out! Price and availability may change

$$$$

7.5 / 10.0

Good(154 Ratings)

Hotel in Los Altos, CA

Reasons to book

Great price for your budgetOne of the lowest cost properties in the area

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

Includes essentialsPool, Kitchen or Kitchenette, Air conditioner and more

Map of Los Altos, CA

city location on map

Nearby attractions

Golden Gate Park

Santa Cruz Wharf

Municipal Rose Garden

Available Rooms

About this hotel

In an ideal location in the heart of Silicon Valley, the County Inn in Mountain View is convenient to many major Fortune 500 companies, Paramount’s Great America Theme Park and Stanford University.

Amenities

Pool

Air conditioner

Kitchen or Kitchenette

Internet / Wifi

Smoking allowed

Parking

Laundry

Balcony or Patio

Hot tub or spa

TV

Wheelchair accessible

Gym or Fitness Center

Garden

Family friendly

Free parking

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Booking.com properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Booking.com provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Booking.com

Ratings and reviews

7.5 / 10.0

Good(154 Ratings)

100% verified reviews

10.0 / 10.0

Not a good stay

Friendly staff

The sheets and bed was very itchy, I went home with bug bites to my toes, back and shoulders. We have 2 queen size bed, and both are itchy, my bf had bug bites to his back and neck. I told the front desk but he denies it and was not really helpful, he doesn’t believe us.

2.0 / 10.0

Good enough

The big bed

The house cleaner repeatedly kept opening our door even with the do not disturb sign there and after knocking and me answering not to open the door still did. Also there were people outside the hotel playing music late at night and it wasn’t dealt with, we were also not informed that to stay you needed to be 19 or older, not 18, I I had to bother my busy mother for her to send an email just so I could stay there when in any other hotel I’ve been at 18 had been just fine, mind you they said all this after we had payed.

1.0 / 10.0

Never again.

The bedding was nice.

The heater in our room was broken and we froze. The refrigerator didn't work. There was no ice machine on the property. The wood floor was lifting due to severe water damage.

8.0 / 10.0

Very please with the cleanliness, comfort and value! Everything worked too!

I usually stay at fancier hotels, but this was for a special work assignment and budget-friendly was the goal. And I was very impressed overall. ALL the things I needed were clean, comfortable, and working: clean, hot shower, plenty of fresh towels, clean toilet/sink, clean comfy bed and pillows, microwave, refrigerator, tv, a/c and heat, even the coffee maker made coffee. No yucky carpet - clean laminate floors!! Hangers in the closet, a safe, ironing board, desk to write on, luggage holder, working lights - near bed too - excellent wi-fi. Very friendly staff too!!!

Older building - but totally safe. The floor in the bathroom had some grout staining due to wear/tear - not mold!! - and there was some chipped paint on the bathroom wall with the shower curtain hardware. Minor fixes and did not affect the comfort and cleanliness of my stay.

3.0 / 10.0

Wouldn’t stay more than 1 night.

Close to Shoreline Amitheater.

The room smelled funny, bathroom ceiling had repairs and wasn’t painted to match. Cabinet didn’t close properly. Ice machine location was dirty and had broken washing machines in the same location.

6.0 / 10.0

Over all I'd stay again

the value was good and it was clean

The room where the ice is needs to be cleaned out and updated. Dirty and old. The fridge in our room 117 the fridge cabinet was very loose and needs to be fixed

10.0 / 10.0

Great

Had full kitchen. everything we needed

9.0 / 10.0

Very good location

It’s quiet and discret

7.0 / 10.0

Clean, comfortable, budget hotel, like grandma's house combined with the landlord special.

Room was clean, beds were comfortable, had air conditioning, fridge and microwave. Generally pretty quiet even though we were in a room on the ground floor facing the road. Pricing is phenomenal for the area. Staff was nice and helpful and check in and check out was simple. Direct walk to from the Mountain View Caltrain station.

Water takes a long time to get hot, seemed like 5 minutes. Also the room is very old and wasn't well maintained. Lots of messy drywall patches, tons of caulk in the shower, toilet was leaking around the base, water-damaged doors, laminate flooring was peeling, etc. It works well as a crash pad for a short stay on a budget.

10.0 / 10.0

Great value

Clean and good location.

Breakfast is not that good

5.0 / 10.0

Decent for a nights stay in a rundown hotel

The price was decent. I just needed the room for a concert night. It's an old hotel. But we slept well.

The room was very musty and hurt my throat, probably cause of my allergies. But it was very strong. What got me though was the cleaning service tried to come into our room 2 hours prior to check out, twice. I was yelling for them to not come in and they continued. Ridiculous.

9.0 / 10.0

Good deal

Clean. Comfortable beds. Affordable

Breakfast sucks. All carbs. No protein.

7.0 / 10.0

Adequate

Close to venue.

Guy in reception was not very welcoming. Room was not very clean and in need of some tlc.

1.0 / 10.0

Would NEVER RECOMMEND THIS HOTEL

Nothing

Rude Staff, stinks, hot rooms Balaji claiming to be the manager had NO CUSTOMER SERVICE SKILLS, RUDE, HOSTILE, DID NOT ACCOMMODATE HOT HOTEL ROOM

4.0 / 10.0

Spend more, stay somewhere else

Staff was nice

Messaged we would be traveling with a wheelchair. Got booked on the second story-no elevator. Asked for first floor room, was accommodated but it was not accessible for the wheelchair user. Room given smelled stuffy, moldy, had obvious patches on wall and smelled as if a heavy smoker was previously in the room. Right next to the freeway.

8.0 / 10.0

Lovely place and real value for money.

The clean and big size of the room.

Some old furniture

5.0 / 10.0

It was an accomodation that i cant wait to check out. Will never stay there again.

None

It was an old inn. When u sleep u can hear the steps of the people staying above ur room. The toilet is sooo old.

8.0 / 10.0

Great value and calm environment

County feel with convenient location

Some bugs and sound from upstairs (creaking ceiling from people walking)

10.0 / 10.0

Stay was pleasant. Will definitely book here again.

Didn't realize there was a breakfast.

All went well.

7.0 / 10.0

Close to the Amphitheater

Location was close to the concert that we went to

Very outdated and had an old musty smell in the room. Needs new pillows

7.0 / 10.0

Comfortable and clean for a one night stay.

It was close to the venue.

That is was more like a motel. Room doors open to outside.

7.0 / 10.0

Great base to explore the Bay Area

Staff were friendly and welcoming, and quickly moved us to a new room when neighbours were disturbing us. Room was a bit tired but clean, and towels/bedding were spotless. Area was quiet.

9.0 / 10.0

Superb

close to Shoreline

1.0 / 10.0

Card key didn't work, couldn't access room because nobody was in the office to help. Never again.

No one is at the front desk

We arrived at 2 nobody is in the office?! Called the listed phone number multiple times no one answered. Took almost an hour to check in because employee arrived at 3 and of course had a line of people all trying to check in at the same time. I asked why they don't have somebody on site to check people in he didn't have an answer. That's our policy. He seemed confused why be had a line of people too. You're sold out?! Of course you're going to have a line of people all trying to check in at the same time. We arrived at back to our room at 11:30 after our concert to see 3 young ladies standing outside the office banging on the door calling the after hours phone number.... The same one I called trying to check in at 2, of course no answer. These poor ladies card key didn't work and guess what? Nobody to help them expect us. We let them use our bathroom because they couldn't get into their room because their card key didn't work. A normal issue but nobody to help. An hour later after calling the listed number with no anwser many times, calling the police, who couldn't help, the ladies had to find another place to stay because they don't have anyone working in the office to actually help anyone. This completely ruined our experience and the front desk guy the next morning hard no anwsers and wouldn't even apologize. If you want a cheap room and want to gamble with not being able access your room and all your stuff use this place. Good luck.

8.0 / 10.0

Very good

Location

No one on the premises. Heater in our room didn't work. It was a cold and uncomfortable night. No one on premises to help.

6.0 / 10.0

Horrible employee receptionists

Clean rooms

Employees don't work 24h, soo if you have any issue, you are basically ignored by everyone until the next day. Also, If you don't have a cellphone due to not being American, you don't have any kind of way yo contact them.

7.0 / 10.0

The owner manager was very kind and friendly and helpful, gave me a great rate, good experience.

Breakfast was fine, plenty to choose from.

I would of liked to have a comfortable side chair for relaxing

10.0 / 10.0

stayed for 1 night. everything was fine.

clean, cheap and safe for family and parking.

2.0 / 10.0

Do yourself a favor and DON'T do it!

We stayed based strictly on location, and would definitely look deeper next time!

Booking has check-out listed at 12pm, and apparently it 11am now. At the stroke of 11 our door was opedned by housekeeping and we were very rudely told it is NOW 11, and we could have until 11:30 and we "wouldn't have any problems"! HA! Love an ultimatum in the morning !

5.0 / 10.0

Probably will not stay ther again but the beds were comfortable.

Beds were comfortable and it was close to the venue and train station in a quiet neighborhood.

Nothing was completely updated. There was not hit water, only very warm water and only in the evenings it seemed. The lamps kept flickering in our room so we tried to keep them on as little as possible. The bathtub had no working fan and the tub itself looked like it had been patched with caulking on most of it. Same with the tiles. But the room did have a microwave and a college dorm sized refrigerator, so that was definitely a pleasant surprise. The only other downside is that the cleaning staff didn’t seem to understand the Do Not Disturb signs in the door. Both mornings we woke up early to them opening the door without even knocking first.

8.0 / 10.0

Very good

It was clean, the front desk man was very nice and polite. It was in a great location. 👍

The day we checked out it was about 11:15 and the cleaning lady (I didn't see her or get her name I was getting ready to shower) told my friend I was with that it was time for us to go and my friend Said I was still packing and the worker told her I needed to chop chop because we had to go. I heard her because I had the bathroom window open. I told her excuse me do not tell me to chop chop because we have until 12. She then said no you don't you need to chop chop and get out of here. I said you don't need to speak to guests like that. She said I can do what I want now get your stuff and go. Horrible attitude. I tried to call the front desk, but no answer. So I brought up my reservation email to show that it says 12. She was gone by then. And she didn't come back. I was absolutely appalled by the way she yelled and spoke to me and my friend. That was absolutely unacceptable and I hope she doesn't speak to anyone else like that. Other than that I really enjoyed my stay. I'm sorry I didn't get a name. I was in room 219. This happened on 10/06/22.

3.0 / 10.0

Disappointing

We were disappointed as there was no breakfast and no options to take away. Also, the shower in our room was so low that my husband couldn't shower properly. The staff couldn't help either. They didn't give us any information about the hotel and its facilities.

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