Days Inn & Suites by Wyndham Mountain View

I usually stay at fancier hotels, but this was for a special work assignment and budget-friendly was the goal. And I was very impressed overall. ALL the things I needed were clean, comfortable, and working: clean, hot shower, plenty of fresh towels, clean toilet/sink, clean comfy bed and pillows, microwave, refrigerator, tv, a/c and heat, even the coffee maker made coffee. No yucky carpet - clean laminate floors!! Hangers in the closet, a safe, ironing board, desk to write on, luggage holder, working lights - near bed too - excellent wi-fi. Very friendly staff too!!!

Older building - but totally safe. The floor in the bathroom had some grout staining due to wear/tear - not mold!! - and there was some chipped paint on the bathroom wall with the shower curtain hardware. Minor fixes and did not affect the comfort and cleanliness of my stay.

Close to Shoreline Amitheater.

The room smelled funny, bathroom ceiling had repairs and wasn’t painted to match. Cabinet didn’t close properly. Ice machine location was dirty and had broken washing machines in the same location.

the value was good and it was clean

The room where the ice is needs to be cleaned out and updated. Dirty and old. The fridge in our room 117 the fridge cabinet was very loose and needs to be fixed

Had full kitchen. everything we needed

It’s quiet and discret

Room was clean, beds were comfortable, had air conditioning, fridge and microwave. Generally pretty quiet even though we were in a room on the ground floor facing the road. Pricing is phenomenal for the area. Staff was nice and helpful and check in and check out was simple. Direct walk to from the Mountain View Caltrain station.

Water takes a long time to get hot, seemed like 5 minutes. Also the room is very old and wasn't well maintained. Lots of messy drywall patches, tons of caulk in the shower, toilet was leaking around the base, water-damaged doors, laminate flooring was peeling, etc. It works well as a crash pad for a short stay on a budget.

Clean and good location.

Breakfast is not that good

The price was decent. I just needed the room for a concert night. It's an old hotel. But we slept well.

The room was very musty and hurt my throat, probably cause of my allergies. But it was very strong. What got me though was the cleaning service tried to come into our room 2 hours prior to check out, twice. I was yelling for them to not come in and they continued. Ridiculous.

Clean. Comfortable beds. Affordable

Breakfast sucks. All carbs. No protein.

Close to venue.

Guy in reception was not very welcoming. Room was not very clean and in need of some tlc.

Nothing

Rude Staff, stinks, hot rooms Balaji claiming to be the manager had NO CUSTOMER SERVICE SKILLS, RUDE, HOSTILE, DID NOT ACCOMMODATE HOT HOTEL ROOM

The clean and big size of the room.

Some old furniture

Staff was nice

Messaged we would be traveling with a wheelchair. Got booked on the second story-no elevator. Asked for first floor room, was accommodated but it was not accessible for the wheelchair user. Room given smelled stuffy, moldy, had obvious patches on wall and smelled as if a heavy smoker was previously in the room. Right next to the freeway.

None

It was an old inn. When u sleep u can hear the steps of the people staying above ur room. The toilet is sooo old.

County feel with convenient location

Some bugs and sound from upstairs (creaking ceiling from people walking)

Didn't realize there was a breakfast.

All went well.

Location was close to the concert that we went to

Very outdated and had an old musty smell in the room. Needs new pillows

It was close to the venue.

That is was more like a motel. Room doors open to outside.

Staff were friendly and welcoming, and quickly moved us to a new room when neighbours were disturbing us. Room was a bit tired but clean, and towels/bedding were spotless. Area was quiet.

No one is at the front desk

We arrived at 2 nobody is in the office?! Called the listed phone number multiple times no one answered. Took almost an hour to check in because employee arrived at 3 and of course had a line of people all trying to check in at the same time. I asked why they don't have somebody on site to check people in he didn't have an answer. That's our policy. He seemed confused why be had a line of people too. You're sold out?! Of course you're going to have a line of people all trying to check in at the same time. We arrived at back to our room at 11:30 after our concert to see 3 young ladies standing outside the office banging on the door calling the after hours phone number.... The same one I called trying to check in at 2, of course no answer. These poor ladies card key didn't work and guess what? Nobody to help them expect us. We let them use our bathroom because they couldn't get into their room because their card key didn't work. A normal issue but nobody to help. An hour later after calling the listed number with no anwser many times, calling the police, who couldn't help, the ladies had to find another place to stay because they don't have anyone working in the office to actually help anyone. This completely ruined our experience and the front desk guy the next morning hard no anwsers and wouldn't even apologize. If you want a cheap room and want to gamble with not being able access your room and all your stuff use this place. Good luck.

close to Shoreline

Location

No one on the premises. Heater in our room didn't work. It was a cold and uncomfortable night. No one on premises to help.

Clean rooms

Employees don't work 24h, soo if you have any issue, you are basically ignored by everyone until the next day. Also, If you don't have a cellphone due to not being American, you don't have any kind of way yo contact them.

Breakfast was fine, plenty to choose from.

I would of liked to have a comfortable side chair for relaxing

clean, cheap and safe for family and parking.

We stayed based strictly on location, and would definitely look deeper next time!

Booking has check-out listed at 12pm, and apparently it 11am now. At the stroke of 11 our door was opedned by housekeeping and we were very rudely told it is NOW 11, and we could have until 11:30 and we "wouldn't have any problems"! HA! Love an ultimatum in the morning !