Extended Stay America Suites San Jose Mountain View

V Clean updated rooms. Good area, helpful staff.

they are very friendly. clean room. very satisfying.

The room feels old and dirty. No shampo, conditioner, lotion. Very uncomfortable and unpleasant stay. I wouldn’t stay here again.

The room was fine, but I have to give 1 star because my car was broken into and some of my property was stolen. The place is not safe and you can't leave your car unattended. I've stayed in a lot of places during my business travels over the past 15 years, and this is the first time this has ever happened. Be warned!

The manager had the exterminator come and treat my room. All my belongings are exposed to the pesticides. I was denied access to the room all day. They refused to give me ah refund, or treat my car, and replace the items which were damaged. I've lost a week's wages. And to top it all off, I'm allergic to bedbugs! I'm suffering from the gross negligence!

We stayed at Extended Stay in Mountain View and had a very poor experience. The fire alarm in our room chirped both nights. Staff was friendly and tried to help, but the wrong batteries were provided at midnight. We replaced them the next day, but the alarm started loudly chirping again at 4 a.m. Management acknowledged an issue with the fire alarm system, which is concerning. On top of that, the noise from upstairs guests past midnight and people talking outside late into the night made it impossible to rest. We were in town for a family funeral, so this was especially difficult. The hotel offered a voucher for a future stay, but we will not be using it as we have no intention of staying with Extended Stay again. A partial refund would have been more appropriate. Unfortunately, this experience has ensured we will not return to any Extended Stay property.

Good staff easy access from my parking.

Great deal, clean

Great

Very easy check in, very clean rooms and comfortable bed. Would stay here again!

N/a

Exteremly loud freeway noise. You have to ask for shampoo. No elevator. That makes staying somewhere for an extended stay difficult. I have to lug a weeks worth of groceries upsatirs every time i stay. I allways ask for a ground floor, but sm allways denied. Staff is great though!

Only two complaints. The breakfast options were pretty terrible, some protein options need to be added (greek yogurt, hard boiled eggs). Will the small kitchen was great, there was a sign that said please option windows while cooking, however the window had a metal block that would not allow opening, so the door had to be propped open.

Clean and quiet.

Need under door rubber sweep. Gap is large. Need shampoo and conditioner. Everything else good. Accepts cats, excellent. Very nice staff. Made me feel safe. I’ll be back!

The check in staff help me find a room with 2 beds which didn't show available on Hotels.com.

Excelente

I've stayed here four or five times. Great location but try to get a room that isn't on the side of the highway. It was pretty loud. Other than that I'll keep coming back when I work in Mountain View, CA.

Kitchenware.

Clean and inexpensive. Just don't get a room on the side where the highway is. It's pretty loud. Close to a ton of great restaurants and shopping. I stay here when I work at El Camino Hospital which is about two miles away.

was suppose to have room with two double bed. it was a king. other person had to sleep on hide a bed

Hospitality

Waiting for our new home to be refurbished. Enjoyed staying at extended stay —close to everything we needed, clean and good service when we asked for something.

After our home burned down in the Eaton Fire, we stayed at the Extended Stay America in Mountain View CA for weeks. The full size refrigerator and stove gave us options to make healthy food in the room. It was easy to get replacement towels, bedding etc. also, we were near trails that were appropriate for hiking and biking. Highly recommend

The Stevens Creek Trail is right outside the hotel and you can walk that to major tech company campuses like Google or Microsoft through the woods!

The only way this would be a reasonable place to have an "extended stay" is if you brought a lot of items with you. They have no gym, no ice machine, no glassware or dishes, no coffee pot in the room. Just a bed, a bathroom, a desk, and an empty fridge. It was clean, but I couldn't believe how few amenities they had. They don't even supply shampoo in the shower unless you ask for it at the desk (which I did not before I was already in the shower).

Most conveniwnt

Very quite

Okay for 1 night but there are better places for multiple night stays. Blankets/sheets were limited. Hotel advertised having breakfast but it was coffee and grab and go food. Not bad but not what I was expecting from what was advertised

Overall very good

The staff was great very respectful and well communicated and flexible.

Coffee maker should be at the room with consumables.