Newly Renovated Rooms at Club Quarters Hotel Times Square, New York

amazing, exceptional

I loved everything

Great location

Nothing

The location was superb. Very close to Times Square and Rockefeller Center, etc. There is a very nice and comfortable lobby with coffee and tea. They even have decaffeinated tea which is hard to find in New York cafes. Staff is very friendly, professional and helpful. We were able to store our luggage. The room is very clean.

The room could be better. For a room that doesn’t provide even a refrigerator or a coffee maker, the price of $350 is not value for our money. I guess we are paying for the location.

The staff at this location truly shine. Check in was seamless and everyone was incredibly warm and welcoming. Security was on point and luggage storage was completely effortless. The lobby and lounge area are gorgeous and a great place to relax. The hospitality here is genuinely top tier.

I have stayed at the Club Quarters Grand Central location multiple times and decided to try Times Square since it is closer to Broadway and the listing mentioned newly renovated rooms. The rooms here are actually larger in square footage, but the layout makes absolutely no sense. Getting in and out of bed is a real challenge because a fireplace juts out on one side and the other side barely has any clearance either. The bathroom is the size of an airplane lavatory. I am not exaggerating when I say my thigh was touching the toilet paper holder while sitting on the commode. The Grand Central bathroom is so much more spacious and the prices at both locations are roughly the same, so I would genuinely recommend booking that location over this one if you have the choice. The AC was also a major issue. We kept it set to 65 with the fan on but the fan kept shutting itself off and the room never got properly cool. My husband and I were sweating through the night, which was pretty miserable. The elevators are also extremely small and very slow. Plan on taking the stairs because fitting more than 3 people with luggage is nearly impossible and there is always a wait. Luckily my stay was just one night. The room is fine as a place to drop your bags and sleep, but if you are hoping to actually relax and enjoy your space, I would look elsewhere or at least book the Grand Central location instead.