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Hotel Zessa Orange County Airport, a DoubleTree by Hilton

Top rated by guests

Property building

Property building

Property building

Lobby or reception

Pool view

8.1Excellent

(70 Ratings)

"Great location and clean. Initial check in with Front desk agent Jay was excellent he was very professional and polite. He made the check in process a breeze. I had the complete opposite experience ..."

Verified guest

Don't miss out! Price and availability may change

8.1 / 10.0

Excellent(70 Ratings)

Hotel in Costa Mesa, CA

3-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating

Well priced for this locationPriced under area average

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

With easy access to area freeways and located just minutes from beaches and theme parks, this hotel in Santa Ana, California offers relaxing amenities and an on-site restaurant.

Amenities at Hotel Zessa Orange County Airport, a DoubleTree by Hilton

Pool

Air conditioner

Pets allowed

Kitchen or Kitchenette

Internet / Wifi

Parking

Laundry

Hot tub or spa

TV

Wheelchair accessible

Gym or Fitness Center

Family friendly

Map of Costa Mesa, CA

city location on map

Nearby attractions

Disney California Adventure Park

Natural History Museum of Los Angeles County

Downtown Disney District

Available Rooms

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Booking.com properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Booking.com provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Booking.com

$$$$

Top rated by guests

8.1Excellent

(70 Ratings)

"Great location and clean. Initial check in with Front desk agent Jay was excellent he was very professional and polite. He made the check in process a breeze. I had the complete opposite experience ..."

Verified guest

Don't miss out! Price and availability may change

$$$$

8.1 / 10.0

Excellent(70 Ratings)

Hotel in Costa Mesa, CA

3-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating

Well priced for this locationPriced under area average

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

Map of Costa Mesa, CA

city location on map

Nearby attractions

Disney California Adventure Park

Natural History Museum of Los Angeles County

Downtown Disney District

Available Rooms

About this hotel

With easy access to area freeways and located just minutes from beaches and theme parks, this hotel in Santa Ana, California offers relaxing amenities and an on-site restaurant.

Amenities

Pool

Air conditioner

Pets allowed

Kitchen or Kitchenette

Internet / Wifi

Parking

Laundry

Hot tub or spa

TV

Wheelchair accessible

Gym or Fitness Center

Family friendly

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Booking.com properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Booking.com provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Booking.com

Ratings and reviews

8.1 / 10.0

Excellent(70 Ratings)

100% verified reviews

9.0 / 10.0

Will be back with my husband on the next trip!

The size of the room; comfortable clean bed; refrigerator; cleaning staff; powerful pressure of the shower; clean and generous towels; the hot tub; the workout room; the quality of coffee sold at the lobby; clean bathrooms in the lobby. The parking was steep at $53 per night for 5 nights. Should be. discounted for a long stay.

The reception rep did not explain that we needed to place the pre-paid parking on the rear mirror when checking in. Risked having our car towed.

1.0 / 10.0

Would not recommend this hotel to anyone.

I drove 7 hours to attend my nephew’s wedding and was very disappointed with my stay. When I arrived, I couldn’t even pull up to the front lobby to check in because of a private event being held at the hotel. Instead of being greeted with a warm welcome after such a long drive, the staff member outside was rude and unhelpful. To make things worse, I was turned away from the hotel restaurant both nights due to the same private event. One of the main reasons I chose this hotel was for the convenience and amenities, yet I wasn’t able to enjoy any of them. Check-in was also frustrating. The front desk manager, Trish, was assisting me but stopped mid-check-in to help another employee. I had been patient, but after such a long drive, I just wanted to get to my room. She eventually noticed my frustration and finished checking me in, but the experience felt rushed and unfriendly. Overall, this was one of the most disappointing hotel stays I’ve had. Between the lack of hospitality, limited access to amenities, and overall poor guest experience, I would not recommend this hotel to anyone.

I drove 7 hours to attend my nephew’s wedding and was very disappointed with my stay. When I arrived, I couldn’t even pull up to the front lobby to check in because of a private event being held at the hotel. Instead of being greeted with a warm welcome after such a long drive, the staff member outside was rude and unhelpful. To make things worse, I was turned away from the hotel restaurant both nights due to the same private event. One of the main reasons I chose this hotel was for the convenience and amenities, yet I wasn’t able to enjoy any of them. Check-in was also frustrating. The front desk manager, Trish, was assisting me but stopped mid-check-in to help another employee. I had been patient, but after such a long drive, I just wanted to get to my room. She eventually noticed my frustration and finished checking me in, but the experience felt rushed and unfriendly. Overall, this was one of the most disappointing hotel stays I’ve had. Between the lack of hospitality, limited access to amenities, and overall poor guest experience, I would not recommend this hotel to anyone.

9.0 / 10.0

Simple, comfy, accomodating

Wonderful staff, sooo comfy for rest, easy airport access

Did not receive Hilton Honors points because booked thru 3rd party ( but they still have the memberships perks like cookies and water, a nice touch )

2.0 / 10.0

Location was nice paying for parking insane for me hidden fees insane beds uncomfy.

Location felt safe

Hidden fees boosted the price 150$ more than expected. We also got a room that had the drain plugged showers were not fun with the floor filling up quicker than you could wash your body off. Bed very uncomfortable especially for a pregnant woman so hard

10.0 / 10.0

Great stay

Great location and clean. Initial check in with Front desk agent Jay was excellent he was very professional and polite. He made the check in process a breeze. I had the complete opposite experience over the phone on Sunday afternoon. The man who answered was very dismissive and condescending. He sounded like an older man. I wish I would have got his name. Very unprofessional

Location

9.0 / 10.0

Excellent experience!

Clean and comfortable facilities and room, met expectations in accordance with price. We would stay here again!

None

10.0 / 10.0

Will be back

The design of the building was beautiful. The art on the wall was fun to look at and the rooms were super clean!

The front desk at times didn’t have the most friendly approach when it came to answering questions

10.0 / 10.0

Everything was so practical and convenient.

I like the friendliness, cleanliness and the easiness to navigate my booking and check in .

Everything was excellent

8.0 / 10.0

Great facility, but difficult to navigate on your first visit. Parties in the lobby on weekends

Facility is very nice. Everything is updated and great.

There was no microwave in the room to heat leftovers. It was very hard to find a cart to carry luggage from the parking garage to the room. Long walk and confusing elevators to the rooms. Loud parties in the lobby area every weekend.

10.0 / 10.0

If you are looking for a home away from home in OC thi sad is your spot!

Great location close to the red airport. Large comfortable rooms. The shower has amazing water pressure as well!

8.0 / 10.0

One night stay

Bed & pillows very comfortable. Shuttle bus was not available so staff very efficiently arranged for a lyft ride for me to the premises

$203 for the night and I had to purchase a $2 bottle of water on arrival!

10.0 / 10.0

Perfect in every way

We loved this hotel with a passion We run a nonprofit and this was our first group outing in seven years We loved the aesthetics of the hotel, the comfort the staff We absolutely love that it was pet friendly Everything all around was a 10++ The shower was absolutely amazing and even the TV channel choices

Nothing everything was amazing

6.0 / 10.0

Went downhill from last stay a month ago.

We had to switch rooms once since the bathroom in 219 didn’t close. When we did switch there was hairballs in the shower floor. We were locked out late at night from going to the parking had to go to front office to get new keys. When we finally parked and went to our new room the keys again didn’t work. This was late at night too. Had to go back to front and request new keys. The girl from earlier, Sofia hadn’t registered that she switched the room and manually update it on the computer. I’m currently pregnant so this was just bad.

10.0 / 10.0

Would definitely stay again next time I visit.

Location, safe environment, and cookies

No fan in the bathroom

10.0 / 10.0

Can’t say enough about the kindness of the staff

Clean, very friendly staff. Most appreciated

Long walk to the elevator

10.0 / 10.0

It was Wonderful!

Everyone was Very Friendly and Helpful in Our Stay. The food at the Restaurant was Amazing Thank You!

4.0 / 10.0

Cleanliness and accommodations as expected. Too expensive for what it was.

Couldn't believe I had to pay $27 for parking. Insane. Also, 2 floors were under construction and the noise definitely started before 9 am.

6.0 / 10.0

Pleasant

We liked the clean, spacious room. It was cool and comfortable.

Although it was cool, I would have liked it a bit cooler. Couldn't adjust the temperature. The shower had good water pressure, but the tub's finish looked liked it was peeling and made the bathtub look unclean. Could've started with a bit more towels. Not too crazy about having to pay for breakfast and the parking. One or the other would've been fine to pay, but both was a bit much. Ended up elevating the cost to our stay and making it not cost effective.

3.0 / 10.0

I was expecting better service and free parking!

Close to freeway

I really was expecting much more than the service in this hotel. First, hotel did meet expectations, this was my very first time I had to pay for parking lot!!! What kind of hotel is this? Plus parking did not meet requirements to park a big truck like mine; couldn't go trough the parking lot I had to go back to the lobby and then they let me park at the front of the hotel.

3.0 / 10.0

Poor

Room was nice 👍

Dogs barking for Three hours in room nextdoor hotel is under construction in the lobby and first floor it wasn't listed on the booking website and a 27 dollar fee for parking and no elevator from parking garage to lobby 😕

1.0 / 10.0

The worst experience at a hotel in recent memory

Nothing Under construction They didn't warn us The noise was unbearable I have a video to prove it I want ny money back Unforgivable

Unforgivable that they didn't warn us about construction

10.0 / 10.0

Fabulous stay!

Front desk was Fabulous!

There was an apple juice half drunken in the fridge…weird.

5.0 / 10.0

Passable

Parking was ok Room.... cortains in the restroom broken. the save box, with a carpet... from the floor, "REALY"

10.0 / 10.0

GOOD SERVICES & LOCATION

LOCATION

NO

5.0 / 10.0

Won’t be returning.

$25 buffet unappealing.

Bathroom - toilet, tub slow to empty. Leak on floor. Didn’t empty trash daily. Had to request. Elevator to 2nd floor not working one night. So, they had sign to use the “left elevator” which was stuck on the 7th floor. Lot of surly staff (in training?) but not pleasant.

5.0 / 10.0

perfectly fine until the hot water stopped working

location and overall nice property

hot water did not work on last day of stay. staff at the front desk didn’t seem too concerned about it. obviously no water is an inconvenience but it was really the staff’s indifference about it that was so off putting.

1.0 / 10.0

bad

restroom was dirty.

staff wasn’t helpful

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