Hakone Gora KAIKA

The property is great, new, tidy and comfortable. Staff is helpful with very good service. Food is delicious for both breakfast and dinner. The view from the rooftop is excellent.

The room is a bit small and the windows of the private onsen can’t be opened.

Cleanliness of the room, hospitality and helpful.

Inconvenient for food. Have to pre-book 3 days in advance.

We found Hotel Hakone Kaika via a suggestion by booking and changed to it sort of last minute. It was the best decision we made this trip. The hotel is very new and spotless clean. The staff are super friendly! Coming from Tokyo we really felt the difference and their hospitality was heartwarming. The breakfast is traditional Japanese. If you love Japanese food you’ll love it as it’s well thought out. If you’re more into Western breakfast, there are convenience stores around to sort yourself out or you can go to cafes. They provide mineral water daily and you get a selection of drinks as a welcome which were amazing. There is a selection of teas in the room which were also quite nice. The private room onsen was amazing! It’s real mineral spring water. Beware there is a sulfur tinge to it (which is because it’s natural). It didn’t bother us at all as you can close the window and they provide natural oils if you like to use, but if you have a respiratory condition make sure this is ok for you. On arrival, we made matcha tea together with a staff as our guide then headed to the tea terrace (you can book this activity in advance too, we just were able to do it right away as it was available when we arrived) and it was the best welcome for sure.

Wunderbare sehr schöne, geschmackvoll eingerichtete Unterkunft mit privat Onsen, geräumige Zimmer, sehr zuvorkommendes Personal, das einem jeden Wunsch von den Augen liest. Sehr gutes Preis/Leistungsverhältnis!