Fenwick Street Hotel by EPIC

7.7Good

(151 Ratings)

"The size of the room and bathroom"

Verified guest

Don't miss out! Price and availability may change

7.7 / 10.0

Good(151 Ratings)

Hotel in Liverpool

4-Star Hotel

Reasons to book

High-end valueWell priced for this area

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

Enhanced cleaningExtra health and hygiene measures to ensure your safety

About this hotel

Conveniently set in the Liverpool Shopping District district of Liverpool, Fenwick Street Hotel by EPIC is located a 4-minute walk from Pier Head, 500 yards from Liver Building and a 2-minute walk from Western Approaches Museum.

Amenities at Fenwick Street Hotel by EPIC

Free WiFi/internet

Air conditioning

Non-smoking

Heating

Wheelchair accessible

WiFi/Internet

Safe

Toilet with grab rails

Accessible by lift

Key card access

Contactless check-in/out

Emergency cord in bathroom

Housekeeping available

Fire alarm

Fire extinguisher

Cleaning products

Map of Liverpool

Nearby attractions

Available Rooms

$$$$

7.7Good

(151 Ratings)

"The size of the room and bathroom"

Verified guest

Don't miss out! Price and availability may change

$$$$

7.7 / 10.0

Good(151 Ratings)

Hotel in Liverpool

4-Star Hotel

Reasons to book

High-end valueWell priced for this area

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

Enhanced cleaningExtra health and hygiene measures to ensure your safety

Map of Liverpool

Nearby attractions

Available Rooms

About this hotel

Amenities

Free WiFi/internet

Air conditioning

Non-smoking

Heating

Wheelchair accessible

WiFi/Internet

Safe

Toilet with grab rails

Accessible by lift

Key card access

Contactless check-in/out

Emergency cord in bathroom

Housekeeping available

Fire alarm

Fire extinguisher

Cleaning products

Ratings and reviews

7.7 / 10.0

Good(151 Ratings)

100% verified reviews

8.0 / 10.0

Comfortable with superb location; shame about not refilling the teabags

Location was superb; bed and pillows comfortable; easy access and good communication Good to have a fridge in the room

Didn’t refill tea bags 😔 even though we asked via a call

4.0 / 10.0

No staff, didn’t feel safe, codes didn’t work.

Used to use this hotel all the time under previous owners, but never again. No reception, texts telling you how to get into hotel at 3pm precisely. We usually leave our bags before check in while we go to a matinee at the theatre. We would have to pay extra for earlier check in to do this now. Not at all welcoming. Our key lock box code didn’t work and I had to search for a phone number to get a human to fix it for us. No human interaction at all at the hotel itself, no staff present, which made me feel unsafe, whether that be a fire or any other emergency. I understand this is usual at apartments but that’s why we choose hotels and not apartments. We like that human touch. There are plenty of welcoming hotels in Liverpool at the same price range so we will not be using this hotel again.

6.0 / 10.0

Was ok, wouldn’t book again through preference.

Property is well located in Liverpool right near the bars and restaurants. Parking is only a short walk away. Digital check in was easy with a code provided to get the keys

Digital check in is also digital code to gain access to the building. My code wouldn’t work on the building entrance so was stood around at 1am with the wife waiting for someone to access the hotel. Luckily this was time ok so we didn’t have to sleep on the curb overnight. No bottled water in the room which is often available in any credible hotel.

7.0 / 10.0

Great hotel tricky to get into

- the size was exceptional - it was clean - exceptionally comfortable

- tricky to get into room - thin walls

3.0 / 10.0

Avoid if you’re travelling with kids, too noisy, no one at reception

Good location

Unmanned reception, codes to open front door and access to safety box that holds the room key.

7.0 / 10.0

Pleasant

No human interaction.

Next to a club.

8.0 / 10.0

Good value for a city centre hotel.

City centre location and close to the waterfront. Quiet ambience. Clean and comfortable rooms.

Entry system, but OK once I got used to it. (Saves carrying a key, everywhere.)

9.0 / 10.0

A time was had

The size of the room and bathroom

Having to ring to get the code to get in when I filled the form out multiple hours before

8.0 / 10.0

Overall no complaints

Perfect location, served its purpose. Travelled over for a Liverpool match. paid £20 extra to get an early checking and this was delivered. The hotel is all key box's and cards to gain entry. No staff actually working in the hotel, not a problem as the one time I did have to make contact regarding my room the call was answered straightway. Perfect room lovely and clean.

Maybe it would be nice to have a staff member on site even for a couple of hour during busy checking times

8.0 / 10.0

Lovely, but...

Lovely clean hotel, comfy beds and nice bathroom.

Check in was confusing, no room number was sent and with having no reception this was a problem for us and 3 other couples we saw. Rooms were lovely, with good facilities but could do with better lighting, makes it difficult to do makeup is all

3.0 / 10.0

Quite a bad experience and would not stay again.

The hotel itself was ok nice decor and comfy room. Bathroom was lovely.

No entry code emailed or text. Just by chance someone from EPIC was there to let us in otherwise we would have had to pay for alternate accommodation. I tried to contact EPIC but it’s just an answer service. Very disappointing!! Right next door to the hotel was a bar with loud music so no sleep for hours, earplugs were used but it made little difference. After that the air con decided to make noises all through the night despite being turned off! There is no reception and no staff I saw working there apart from that guy who let us in initially, and that was just by chance!! Think twice before booking, if you don’t sleep and like being messed around it’ll suit you just fine.

4.0 / 10.0

Not very good.

Location was fine. Close to attractions and shops etc.

No Reception desk at all, pin # to enter and collect key. A few other guest in met in the Foyer not that impressed either. Really miss having that person to be able to ask questions about the Hotel and surrounding area. To ask questions you have to call a reception team to find out anything. The room was not serviced during my stay which is a normal thing in a decent hotel. Not all towels supplied and no shelf in the fridge. Only 2 coffee's provided, I had to go and purchase more from Tesco. Little things mean a lot to a guest, well me for one.

8.0 / 10.0

Location very central to visit Liverpool

Fantastic Location, comfortable stay, very quirky room, clean, fresh and tidy, we had a room with a balcony which was fantastic, our room had tea, coffee, sugar, milk, kettle, fridge & toiletries, we stayed for 2 nights and the housekeeper came in and refilled supplies, remade the bed & tidied the bathroom with fresh towels.

Communicate with staff, despite on the morning, I messaging the property and James reassured he would send it before checking in, but didn’t 😳luckily there was a member of staff to help, again upon leaving there was no code sent so we could secure our room pass.

4.0 / 10.0

Not worth the hassle.

Clean

After you have paid on Booking.com, you are required to pay half the value of the booking as a refundable deposit, in my case £147.20. This was not made clear at the time of purchase. You then have to upload very sensitive information on their booking platform which is not only intrusive but very discouraging. This includes your bank details, a ‘selfie’, ID (driving license, national ID or passport), DoB, your current address and the address of any guests. When you want to phone the property, the number they provide does not work, so you have to go via Booking.com for them to attempt to find an alternative number. Once you get a hold of the manager he tells you a member of the admin team will phone you back, which they do not. You are then only told the main door code, which does not work. Information of the room number and how to obtain the door pass is emailed to you two hours after check in (check in is 3pm, we did not receive any information about our room until 5pm). This is horrendous customer service, and not worth the hassle.

10.0 / 10.0

Udany

Lokalizacja

Odgłosy z ulicy do późna w nocy

FAQs

Is parking included with this hotel?

Parking is not specified as an available amenity at Fenwick Street Hotel by EPIC. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.

Is Fenwick Street Hotel by EPIC pet friendly?

Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at Fenwick Street Hotel by EPIC?

We found 16 amenities for this rental. This includes free wifi/internet, air conditioning, non-smoking, heating, and wheelchair accessible.

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in Birkenhead

3star

2 guests · 1 bedroom · 1 bath

Free WiFi/internet · Shared living spaces · Garden

Soak up the beauty of Liverpool in our Bed and Breakfast, The Liver View. With a range of amenities such as Free Parking, Garden and Non-smoking, you'll feel right at home.

Fenwick Street Hotel by EPIC

Hotel in Liverpool

Reasons to book

About this hotel

Amenities at Fenwick Street Hotel by EPIC

Map of Liverpool

Nearby attractions

Available Rooms

Hotel in Liverpool

Reasons to book

Map of Liverpool

Nearby attractions

Available Rooms

About this hotel

Amenities

Ratings and reviews

FAQs

Is parking included with this hotel?

Is there a pool at this hotel?

Is Fenwick Street Hotel by EPIC pet friendly?

What amenities are available at Fenwick Street Hotel by EPIC?

Explore similar stays in Liverpool

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