Modern 2-Bed Apartment in York City Centre - Steps from Minster and Shambles

The hosts are great and really friendly , they explain everything so well. Really lovely people. I had a little dilemma and they came to my rescue know problem.

The sofa in the living room area is really uncomfortable. We were getting cost for a movie night but the sofa was quite uncomfortable. Otherwise it’s a great little apartment and very clean!

Beautiful flat and central location, host answers questions quickly. Check in was easy with clear instructions.

Nothing it was great.

Excellent location. Hosts very helpful. Modern with 2 showers which we appreciate.

The location was very central (although it was on a dodgy alley in a not particularly nice building and you had to walk across the roof outside to get from the stairs to the flat). We needed extra toilet rolls as not enough had been provided and the hosts brought some round that morning. The crisp white bedding was lovely quality. You can see the river from the kitchen window.

It really needs a thorough deep clean. The toothbrush holders were covered in someone else's old dried up toothpaste, which made me question the hygiene of everything and really showed a lack of respect for guests. The toilet brush holder was full of dirty water and my daughter accidentally knocked it over so we had to go out and buy Dettol to clean it up with. I understand that the flat is cheap but that doesn't make it ok not to clean properly before guests arrive. It also felt like everything was done in the cheapest way possible (apart from the bedding which was nice quality). It seemed like they had spent the bare minimum on every single item and therefore the flat was not comfortable or welcoming. It's fine for a place to crash at night but you wouldn't really want to spend the evening on the hard sofa in the kitchen. I noticed that a review on the other platform three months ago suggested some minor things to make it more comfortable, such as a hook and a mirror, but these haven't been addressed. It wouldn't be difficult or expensive to make such small improvements. It just felt like the hosts don't respect their guests. There was a ripped bin bag of rubbish outside the flat when we arrived and it wasn't collected the whole time we were there. Instead of an absorbent bath mat they provided one of those rubber non-slip ones with holes in so when you get out the shower the bathroom floor gets soaking wet. Also it says that kitchen basics like salt, pepper and oil are provided but they were not. The hosts/landlords rent out several properties in York so this is a proper business, not someone renting out their home for a little extra cash. Which is why I feel ok about giving this honest review. I realise now why it was cheap and I've learned my lesson.