Chaberton Lodge & SPA

All staff were very friendly and helpful from arrival to departure

The hotel has a good location right next to the city center. The staff is friendy and service minded. The rooms are however small like closets which made the stay uncomfortable.

Hotel was lovely. Food and service all very good. 5-10 min walk into town. But a very regular ski shuttle. Spa is very good.

Fantastic fantastic best hotel I have ever stayed in.

We had an amazing trip to sauze d’oulx! Very much thanks to the grand besson hotel, the hotel was refurbished late 2018 and feels so chic & fresh! We had never visited this parts of the alps but were so positively surprised! Village is so genuine & pretty & slopes really wide & nice too. And The hotel us GREAT - standard & comfort is perfect! Tasteful interior. Staff is lovely - very helpful, warm and accomodating (& always with a smile). Live music in the bar/lobby at night, which helps with spreading a great vibe for social activities before & after dinner. Great menu & food at the restaurant every day! Accopanied by great wine list too. spa facilities are perfect. Beautiful rooms, we stayed in a mini suite w bath tub in the room - very spacious and lovely decorated! Definitely best hotel in the village/area. Also great with childrens thanks to location & staff. Shuttle to & from lift station when suitable for you! Would love to go back to enjoy it all again!!! Pure bliss!!!

Good points - the staff are amazing. Very kind, welcoming & helpful - good food at dinner in the restaurant - nice bar area and spa - good location close to town - shuttle bus to lift but can also walk there (approx 5 mins) Bad points: - our room on 2nd floor was far too hot. Even though we turned off all the radiators it was so hot it was difficult to sleep - beds so hard it is like sleeping on a board - breakfast needs improving - when fire is lit in the bar there is so much smoke that it is unpleasant to sit in. Rooms are very small but this wasn't an issue for us.

AFTER BEING TOLD WE HAD NO BOOKING AND THAT THEY DONT DEAL WITH EXPEDIA WE WERE GIVEN A ROOM. THIS WAS AFTER A LONG DELAY AT GATWICK AIRPORT AND A TIRING DAY. MY ADVICE TO ANYONE IS CHECK WITH HOTEL TO CONFIRM BOOKING PERSONALLY BEFORE ARRIVING TO SAVE A GREAT DEAL OF STRESS.

When we arrived I was not on the best as there speared to be little snow,the room was too small and dark. They provided a lamp. The following day we skied the staff were great the bar and lounge perfect with great singer. I have decided to take my family back as is in a perfect position. The garden rooms need a light apart from that Great Hotel.

Upon arrival we were greeted by a very friendly lady on reception who made us feel welcomed and gave us an intro into Sauze d'oulx as we were an early arrival so our room wasn't ready as it still needed cleaning. We got all our bits done, ski pass, hire etc sorted and made our way back to the hotel at around 16:00 - and room 210 awaited us. Unfortunately room 210 was very small (which the reception staff admitted to) and the bed barely managed to fit in the room, not something we were expecting from a 4* hotel. After the initial 'wow this is small' passed we noticed the floor was filthy and clearly hadn't been cleaned - especially as we found a pair of socks covered in dust by the bed as well as an assortment of food scraps. So we went to ask to be moved and were told by a separate receptionist that they had no other rooms, we would have to wait until tomorrow and only apologised about the cleanliness - didn't even offer to get it clean. The next day we did get moved to room 309, a much bigger room, suitable for the price we paid, however the floor again was a state - cleaning service needs improving. One of our party had a bad injury so was off the slopes for the duration of our stay. The receptionists were great offering help and the barman also was attentive with the daily ice. I presume it to be the hotel manager who was most helpful also in calling the loal trauma centre so we could get medical assistance. We only had 1 day in the spa, but wish we went in it more!!

Hotel is nice, just far enough away from the main town to be peaceful. Staff were great. The spa was good but there were occasions where there were too many noisy kids. The spa should be peaceful and there should be an age limit to avoid the noisy toddlers. Facilities were good.

Very disappointed with the cleanliness of the spa. Looked a little un-loved. The hotel had some corporate guests in, who had no care for other people in the hotel. One of the worst nights sleep ever. The staff at reception were very helpful.

Nice from the outside, not so much from the inside. Hotel has nice potential, however, nobody seems to care. Rooms are dirty, staff not responsive (asked twice to vacuum the floor, nothing happened). Bathrooms totally not acceptable (original design from probably the 70's, no shower, no shower curtain for bathtub) considering the price they charge per night (we paid 285 Euro per night incl. breakfast for 2 persons).

The hotel could do more to make it more inviting in the evening. The beds were very uncomfortable. Cold coffee and tea at breakfast Overall it was an average fairly good hotel.