Alfama Deluxe Apartment

The apartment was lovely and very comfortable. The location was ideal for exploring Porto, being just a short walk to the riverside.

The flat location is absolutely amazing!! Surrounded by markets and restaurants and just down from the Fado Museum and short walking distance to tons of stuff. The flat itself was nice, however, we had some issues. We had zero heat while there for 4 nights. There were four remote controls for mini splits that didn’t work anything and in fact the name on the remotes had nothing to do with the units. When contacting the host they kept asking for pictures of the units and remotes and I was like sorry we are not there and won’t be back until evening. I was told someone would be dispatched and was assured they had come but the remotes were not moved and then I was told they had not heard from the maintenance company. Then the shower started leaking from under the pan not just a little like the entire drain separated. The 2nd floor small bedroom has no windows or split so no air in there if you’re going for summer. The carpet in the living room was stained so bad not sure why they don’t just toss it lol. There was also no instructions on where to take trash etc. Anyways, besides this we would definitely stay there again as the location is so amazing, you truly experience Lisbon in the oldest neighborhood in Lisbon.

The host was amazing, the location equally so. The amenities in the apartment (kitchen, laundry etc.) we did not use but were all there and ready to be used to make for a comfortable stay. And if you have a chance to meet the neighbours across the way they are an incredible kind older couple, which goes to the location, take advantage of staying in a neighbourhood, it makes the stay that much more memorable.

The apartment is ok, but far from the luxury promised in the description. For starters the shower on the main floor is a stand alone unit that looks fancy, but the lights were missing and there was alot of corrosion on the unit and the toilet seat is broken. The bedrooms were all functional but there were no blankets in any of the rooms, and the pillows were very uncomfortable. The 3rd bedroom is set as an office and you need to climb a steep ladder to access the lift where the bed is. There were no sheets left for that bed at all, but we found an extra set in the downstairs bedroom. The kitchen was functional, but a big dent on the front of the fridge and the pod coffee maker was missing the tray so was unusable. There was a built in expresso machine that worked. We found dead cockroaches on the floor in both the bedroom and bathroom on the main floor, which made us start looking more closely. More were found in the cabinet that conceals the hot water tank. When we reported to the management company they apologized and advised that the apartme.t had been sprayed before our arrival. They were not at all concerned.Finally we had let them know we were arriving by car and they had recommended a couple parking lots near by. Unfortunately they did not tell us that the street the apartment is on does not allow vehicles except buses & taxis. We wasted almost an hour trying to figure out how to get on the street.