Hotel Diamant
Top rated by guests





9.0Outstanding
(219 Ratings)
"The room was very comfortable, and high quality. The bathroom was spacious and clean. There was also a jacuzzi bath and a small balcony looking over the garden."
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3-Star Hotel
Guests love it hereGuests give this property a top rating
Great price for your budgetOne of the lowest cost properties in the area
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Located in Dospat, 19 miles from Yagodinska Cave, Hotel Diamant provides accommodations with a garden, free private parking, a terrace and a restaurant. Featuring family rooms, this property also provides guests with a playground.
Free WiFi/internet
Free Parking
Air conditioning
Non-smoking
Heating
Balcony/Terrace
WiFi/Internet
Garden
Laundry services
Outdoor Cooking
Family friendly
Ironing facilities
$$$$
Top rated by guests
9.0Outstanding
(219 Ratings)
"The room was very comfortable, and high quality. The bathroom was spacious and clean. There was also a jacuzzi bath and a small balcony looking over the garden."
Verified guestDon't miss out! Price and availability may change
Ratings and reviews
7.0 / 10.0
The hotel building and interior are of an impressively high standard for the price range — modern, spotless, and recently built.
The customer service was unacceptable and severely damaged the overall experience. There was no prior notice that the reception closes at 20:00, and no attempt was made to contact me before arrival. I was instead confronted by the restaurant manager — a person with alarmingly poor manners — whose venue closes at 22:00. Despite my fully prepaid reservation, no arrangements were made to ensure I could check in, and I was only admitted reluctantly. His conduct was openly dismissive, bordering on hostile, and included a discriminatory remark implying they “don’t often receive people like me” (apparently referring to my vegetarian diet). Such behaviour is entirely incompatible with hospitality standards. This is a textbook example of a facility’s excellence being completely undermined by a toxic service culture.
9.0 / 10.0
The room was very comfortable, and high quality. The bathroom was spacious and clean. There was also a jacuzzi bath and a small balcony looking over the garden.
The only things needed to make it perfect was a small bin for the room, as it's impossible for guests staying several days not to make some rubbish. I'd also offer tea/milk as well as coffee. And lastly it would have been nice to have had the option of some kind of breakfast.
3.0 / 10.0
The room was spacious and the hot thub was big enough for two
They didnt offer bath bombs or bath salts, the staff didnt clean our room even once and the restaurant didnt serve us simple sandwiches because of reason unknown.
8.0 / 10.0
there was no WiFi in the room!!!!!!!
2.0 / 10.0
We were friends of 9 people for two nights. The only good thing of the property was the location. Was clean. Nothing else.
When we arrived could not find anybody on reception. We found a girl who wasn’t very polite. Decided to have a dinner in the restaurant. It’s was our nightmare dinner. The food was disgusting. The waitresses were very rough and even lied in bill. They argue with us and kicked us of the restaurant because closed at 11pm. We asked to wait for us to finish our food. They said we have 2 min to leave.
All day wasn’t hot water. Only evening. Sauna, solarium and all other extras doesn’t work. Worst experience ever.
Advice never to go to this place.
3.0 / 10.0
the room was very noisy - ground floor on a noisy street where engines make noise uphill throughout the night. The bedding was of doubtful cleanliness. The hotel has a wonderful backyard - Ask for a room facing the backyard, not the street.
7.0 / 10.0
Cleanliness could have been better.
6.0 / 10.0
Restaurant was disgusting
4.0 / 10.0
The location is very good.
There's a huge parking right next to the hotel, so it's very convenient.
There was a beautiful garden view from our room.
There was no one at reception. We had to go around the restaurant to search for someone to help us and after maybe 10 minutes a few employees came out of a back room. The girl that was supposed to give us rooms (I don't think she was a receptionist) wasn't told which ones we'd get.
When we reached the roomes, we saw that the toilet didn't flush, thankfully after another 10min of searching for staff, a guy came and fixed it.
The room was relatively clean. The mirror in the bathroom was insanely stained - it was probably not cleaned in months. There were no top sheets, which at least we got after asking (the night receptionist was thankfully at her desk and we didn't need to search 10 min for someone).
The room has no phone and no A/C. We were OK since we were there in the middle of September but during summer it would be very hot.
8.0 / 10.0
Modernes, schönes Zimmer, für diesen Preis waren wir sehr positiv überrascht. Zentral mit einem kleinen Supermarkt direkt nebenan. Das Restaurant war auch nicht schlecht
Es gab keinen Kühlschrank in unserem Zimmer. Die "Dusche" befindet sich mitten im Bad und ist nicht abgetrennt, alles wird komplett nass.
5.0 / 10.0
נקי
מיקום, אין מקלחת נורמלית (רק דוש בלי שום אפשרות למנוע מהמים להרטיב את כל השירותים), צוות שאינו דובר אנגלית בכלל, אין מה לעשות בעיירה בכלל.
9.0 / 10.0
Хотелът е чудесно обзаведен. Всичко е ново, модерно, удобно, добре поддържано. Всички бяха много мили. В ресторанта готвят вкусно. Закуската също беше чудесна.
Няма асансьор.
10.0 / 10.0
Красиво, уютно, комфортно!Прекрасно място за почивка!
7.0 / 10.0
Цената спрямо това което получаваш е адекватна. Стаята изглеждаше точно като на снимките, чистотата беше на ниво. Мястото има потенциал но липсва добър мениджмънт
Локацията не е много подходящата тъй като самият хотел се намира на главен път през който минават автомобили цяла вечер и е доста шумно. Няма никаква гледка през балкона и се намира в близост до джамия от която 2 пъти на ден се чува молитва. Също така има липса на персонал, трябва да звъниш на рецепцията по телефона и да чакаш 15-20 мин някой да дойде. Сутринта чаках в ресторанта за кафе 20 минути защото нямаше никого буквално пише че отварят в 8:00 аз бях вътре сам и чаках до 8:20 да се появи някого да ми направи 3 кафета, когато казах какво искам получих лош полу-заспал поглед и все пак оставих 2 лв бакшиш след които получих усмивка и по учтиво обслужване. Също така седнахме и за вечеря в ресторанта храната беше ОК но със сигурност не беше вкусна също така обслужването беше доста зле.
10.0 / 10.0
Nuestra habitación no estaba lista e inmediatamente nos otorgaron otra habitación más costosa de lo que habíamos pagado. También nos dejaron pasar la moto dentro del jardín…. Esta forma de buen trato al cliente de verdad se agradece mucho en estos tiempos. Un 10 por parte nuestra.
Todo nos gustó
10.0 / 10.0
Беше незабравим уикенд !
Благодарим за топлото посрещане!
Няма такова!
10.0 / 10.0
Обстановка ,обслужване.
Няма
10.0 / 10.0
Апартамента беше много хубав!
Няма
10.0 / 10.0
Чудесно място за отдих и почивка
8.0 / 10.0
מתקנים נוחים
אין מעלית
אין צוות נוכח
מדרגות
כביש ראשי
מקלחת מצחיקה - תכנון לקוי . אחרי מקלחת הכל רטוב
10.0 / 10.0
Всичко. Стаята беше супер, има страхотно осветление, мек килим и удобно легло. Ресторант е добър, готвят вкусно и става бързо. Персонала са много учтиви и приятелски настроени.
10.0 / 10.0
Lits tres confortables, petit dejeuner tres copieux et delicieux, excellent restaurant a l'interieur de l'etablissement, personnel attentif et a l'ecoute.
10.0 / 10.0
Стаята е супер. Ресторантът е на прилични цени и храната беше вкусна. Има страхотна градина до ресторанта, с детска площадка и батут.
В стаята имаше паяжини зад телевизорите, на терасата.
7.0 / 10.0
Храната в ресторанта не беше вкусна. Обслужването в него - пълен абсурд.
10.0 / 10.0
Беше удобно и много приятно.
Няма такова.
FAQs
Is parking included with this hotel?
Parking is not specified as an available amenity at Hotel Diamant. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Hotel Diamant pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Hotel Diamant?
We found 12 amenities for this rental. This includes free wifi/internet, free parking, air conditioning, non-smoking, and heating.
