Comfort Suites Cincinnati University - Downtown

The front desk clerk was wonderful. The hotel was clean and quiet.

Hotel was extremely clean. The staff was courteous

Staff was very warm a friendly hotel was very spacious and clean. Breakfast was meh, but they could be because I got down there closing to ending time. Would mos def stay again though!

Clean room, great service

Everything. My favorite place to stay when I come into town

Great stay, staff was very nice, room was clean. Will stay again if in the area. Didn't get a chance to check out breakfast.

The room was very nice, clean and very comfortable! Lia at the front desk was very kind and made check in easy since we were there to early to get in but we were able to get ready for my nephews wedding and arrive on time thanks to her! Thank you Lia!

Clean room and friendly staff.

Great location close to the university for parent visits. Room was spacious and breakfast was your typical hotel hot breakfast. Front desk staff was very nice and informative. It was our first time visiting the campus area and really enjoyed it. Will be our go to hotel if our son chooses UV

It was fine

There was no shampoo in our shower. No cream cheese for bagels at the breakfast bar.

Nice hotel, friendly staff, great breakfast, good location

Property and room was clean. The staff was nice and helpful with ideas on different places to go eat and to go have drinks.

Very nice, clean, hotel, friendly and helpful staff great breakfast good location

All good except road noise. If you're on the front side, the occasional car can be quite noisy. Ask for the backside if that would bother you.

This hotel was lower priced than other options, and it seemed a get what you pay for situation. Front desk staff were kind but not always around. We had to come down for soap; our room had none. There were stains on the mattress cover on one of the beds (visible through the sheets), so it seemed housekeeping put fresh sheets on but didn't bother to launder the mattress cover when needed. Next time would pay more to stay somewhere else.

Hot breakfast items were cold but good variety

Handy for otr events

A clean and quiet stay. A great value.

Our stay was fine and we decided this was going to be our "goto" hotel for multiple visits to University of Cincinnati. However, when we went to check out at 4 AM on our checkout day, we turned in our keycards and were informed by the front desk clerk that there was going to be a fee for "early checkout". We were confused as we believed that 4AM would be a normal checkout time for people who had to catch an early flight. We asked what the fee was and the clerk did not know, saying she had to check the system. We were in a hurry, so we just opted to leave. Looking back on it, the clerk might have believed we were leaving before the end date of our reservation. We were not--we were checking out on the end day of our pre-paid stay. In any case, they appear to be a bit amateurish and might benefit from retraining staff. We'll be choosing a different hotel as our "goto" for future visits.

Very clean, all staff was professional and polite. Breakfast was great!

Basic amenities. Five minutes from the Hard Rock Casino. No frills. No market. Gym was closed. Breakfast was decent.

This is an excellent hotel. It’s new very very clean. The rooms were immaculate. Every employee I encountered was extremely friendly in a great area if you’re visiting someone at the University of Cincinnati. Definitely would stay here again.

Shower doesnt have door, bathroom needs exhaust fan, couch in room had stains

Wonderful

Overall everything was perfect. Great customer service all around. Little mishap, but manager and staff apologized and it was very sincere. I would stay here again!

The STAFF was wonderful to us and we will definitely stay here on our next trip to Cincinnati Children's Hospital

Clean room, fresh breakfast with eggs, sausage and bacon.

Great!!!

Very clean and comfortable!

Don’t book hotels.Com. They didn’t have our reservation so we never got to check in or stay here because they were sold out. So we were stranded. This is the second time I’ve used hitels. Com and the SECOND TIME this has happened. No point in saving $15 by not booking direct if it’s not BOOKING. Hotels.com fundamental product/service does not work. Sending confirmation numbers when they’re confirming NOTHING. You will get screwed. Buy direct.

good