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Hotel Dolomiti Schloss

Property building

Property building, Facade/entrance

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7.8Good

(1,301 Ratings)

"Stunning location at a reasonable price with good amenities and decent breakfast. The room was clean, the beds a bit on the hard side."

Verified guest

Don't miss out! Price and availability may change

7.8 / 10.0

Good(1,301 Ratings)

Hotel in Canazei

4-Star Hotel

Reasons to book

High-end valueWell priced for this area

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

Includes essentialsPets allowed, Internet / Wifi, Parking and more

About this hotel

Hotel Dolomiti Schloss features a Habsburg inheritance and includes a wellness center and free WiFi in public areas.

Amenities at Hotel Dolomiti Schloss

Pets allowed

Internet / Wifi

Smoking allowed

Parking

Laundry

Balcony or Patio

Hot tub or spa

TV

Wheelchair accessible

Gym or Fitness Center

Ski in / Ski out

Family friendly

Free parking

Map of Canazei

city location on map

Nearby attractions

Parco Naturale Paneveggio Pale di San Martino

South Tyrol Archeological Museum

Cadini of Brenton

Available Rooms

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Booking.com properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Booking.com provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Booking.com

$$$$

7.8Good

(1,301 Ratings)

"Stunning location at a reasonable price with good amenities and decent breakfast. The room was clean, the beds a bit on the hard side."

Verified guest

Don't miss out! Price and availability may change

$$$$

7.8 / 10.0

Good(1,301 Ratings)

Hotel in Canazei

4-Star Hotel

Reasons to book

High-end valueWell priced for this area

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

Includes essentialsPets allowed, Internet / Wifi, Parking and more

Map of Canazei

city location on map

Nearby attractions

Parco Naturale Paneveggio Pale di San Martino

South Tyrol Archeological Museum

Cadini of Brenton

Available Rooms

About this hotel

Hotel Dolomiti Schloss features a Habsburg inheritance and includes a wellness center and free WiFi in public areas.

Amenities

Pets allowed

Internet / Wifi

Smoking allowed

Parking

Laundry

Balcony or Patio

Hot tub or spa

TV

Wheelchair accessible

Gym or Fitness Center

Ski in / Ski out

Family friendly

Free parking

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Booking.com properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Booking.com provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Booking.com

Ratings and reviews

7.8 / 10.0

Good(1,301 Ratings)

100% verified reviews

8.0 / 10.0

Beautiful road until the hotel, that is cool and traditional with great restaurant.

Great breakfast. Architecture and decoration super cool and traditional.

7.0 / 10.0

Dissapointed

The hotel is located in the center of Canazei and it is in a wonderful building. The room in which we stayed, was in the main building, and was very big, included a hidden small kitchenette and a very spacious bathroom. For sure some improvements can be done, but we enjoyed the room anyhow. Good sound proof of the room, especially that the window was towards the street, we didn’t hear any noise that bother us, nor from the other rooms. It has also a restaurant, that can be accessed from the lobby of the hotel, with good food and nice staff. Being in the center, you are very close to other restaurants, bars or playground from the near park(4min walk).

First, the parking information from booking is wrong. There is a very, very limited free parking spots at the hotel area and some paid places in a garage(9euro/day) - but these are also limited. So although, you contact the property to mention that you need parking, you can have the surprise you actually don’t and you are sent to park in a public parking, behind the hotel;but there is a catch, you have to move your car in the morning, until 9am, so you don’t get a fine. I find this not ok for the guests and I don’t book a 4star hotel, to haunt parking spots. I would have like to know this information ahead the booking. Second, it was the breakfast. It depends in which restaurant you take the breakfast, as there are 2, one for the B&B guests and one for the HB guests-this is what we have been told by the staff and redirected from 1restaurant to another. 2 days we took the breakfast in one restaurant where, although we were there at 9am( breakfast is until 9:40) you didn’t had to much to choose from, as most of the dish were finished and these were not refilled. You felt you were eating leftovers. More so, the tables were cleaned, tablecloths were changed right there(preparing for lunch) with the guests eating and if any guest were coming after 9am for the breakfast - the staff were very annoyed and rude. The last day we eat at the second restaurant, where there was another story.. plenty of diverse food, refill, you could even do your own juice and no one rushed you to finish eating. As a conclusion, for a 4star hotel, with the prices that you pay, I find it really disrespectful the way it is handled the parking and especially the breakfast, therefore I do not recommended, nor book again this hotel.

8.0 / 10.0

A beautiful hotel in the heart of Canazei.

Great location. Friendly staff. Clean rooms with hot showers.

9.0 / 10.0

A good experience.

Good location, historic building

Room was stuffy and ventilation system didn’t work. Car parking was tight, insufficient for number of guests

6.0 / 10.0

Do not choose this property - you won't feel valued and welcome here - it's a chaos of a service

the only thing I liked about the hotel was the view from the balcony - it faces the mountain and the park next by and this is the only positive thing I can say...

The hotel is very old and everything needs attention - renovating the rooms/update the furniture, the bathroom, the facilities, the furniture in the common areas, literally everything...including the staff. The staff at reception did not speak English. The staff members at breakfast are extremely rude and don't care about you. At check in there was no explanation about anything - where to park, where to go to get to your room (as there is an Annex building and that's where our room was. There is not way to get to there without an explanation unless you want to carry your suitcases along the stairs, but the reception person did not say anything - just gave us a key and went back to flirting with his colleague. Not to mention that during checking us in, he continued speaking loudly to her through an open door for about 3-5 minutes in the middle of doing his job. To summarize: it felt like a complete chaos and no order, and nobody cared or did what their job is - everything just happening and you have to be the one to ask, inquire, make sure you know what to ask for. We will never come back to this hotel - there are so many little charming accommodations where you could be appreciated and valued.

8.0 / 10.0

Pleasurable stay in the mountains

Amazing location and open at a transition time for the city

1.0 / 10.0

No WiFi if you stay in the other building. Also “free parking” is very, VERY limited

Location is nice but other than that it’s pretty bad

The hotel is split between two buildings. We got the room in “the other” building. The Internet is barely alive at the entrance there but as soon as you get to your room - WiFi doesn’t reach that far. I went to the front desk to ask what’s up with the Internet and was waved off with “yeah, yeah, someone is coming”. No one came, we had no WiFi the entire stay. “Free parking” - don’t be fooled, the hotel has about 10 parking spots and they usually occupied. When I tried to park and there were no available spaces, I went to the front desk to ask what’s should I do. I was told to go park on the street somewhere. After wasting 20 minutes of my time looking for parking I came back to the front desk to complain about the false advertisement of “free hotel parking”. And only after that the front desk clerk moved out HIS car out of one of those very few parking spaces so I could park there. The entire stay in there was very frustrating

10.0 / 10.0

Stunning location at a reasonable price

Stunning location at a reasonable price with good amenities and decent breakfast. The room was clean, the beds a bit on the hard side.

For us the beds were a bit hard. The room could use a trash can outside the bathroom.

8.0 / 10.0

Very good

EXCELLENT LOCATION IN THE MIDDLE OF TOWN. HOTEL IS A LITTLE DATED BUT IT ADDS TO THE CHARM OF THE PLACE. BREAKFAST WAS VERY GOOD AND THE ROOMS WERE LARGE AND COMFORTABLE. WOULD HAVE BEEN NICE TO HAVE COFFEE / TEA FACILITIES IN THE ROOM. WOULD STAY AGAIN IF IN THE AREA

8.0 / 10.0

Very good

Size of the room.

Can't think of anything

10.0 / 10.0

Exceptional

Great breakfast, lovely staff and ideal central location

Limited parking which sometimes we couldn't use but there's plenty of other parking around, you just have to pay

9.0 / 10.0

Superb

Breakfast vers Nice. Good location litte bit Old.

8.0 / 10.0

Very good

Nice Breakfast , comfortable bed

Sauna only until 7pm? -,-

3.0 / 10.0

Bad experience with the food and the restaurant staff. Very rude.

Only the location

The staff at the restaurant and breakfast were rude and not helpful at all. The rooms have a door connecting them with no sound proofing. The kid next door to me work me up early and late at night crying. Front desk peop,e were Luke warm. I wouldn’t recommend this place to anyone

9.0 / 10.0

Highly recommended, fancy hotel in the centre of Canazei. Amazing experience!

Centrally located, excellent breakfast (huge range of high-quality options). Our room was warm, cosy, large, and comfy. Staff was very supportive and eager to help. Parking was available for free. HUGE recommend

There was a bit of noise/music coming through late-ish at night due to the nightclub located nearby. On an isolated occasion housekeeping was a bit intrusive. Dinner wasn't very accessible price-wise.

7.0 / 10.0

Good

Good location. Private parking. Overall good value for money.

Breakfast only sweets and bread- no healthy food. Wifi does not reach room.

6.0 / 10.0

Pleasant

breakfast was very good, with also fresh fruit juices. location also is perfect for city center and ski lift.

the first room they gave us had a very bad smell.

10.0 / 10.0

Exceptional

The staff was really friendly, and helpful, great continental breakfast, awesome location. The room was spacious and comfy. Recommended

9.0 / 10.0

Superb

Very clean, central, the most beautiful view I've ever had. Best croissants:)

We could not use the spa and we almost did not get a parking spot, even though it was written it is for free. They told us there is no free spot, but then we checked and there were several.

8.0 / 10.0

Very good

Warm rooms with nice interior and perfect view (the building facing via Roma), good service and friendly welcome.

Bathroom cleaning could be better, pillows are pretty thin and thus not very comfortable. Some mess in the restaurant in during the breakfast and rather slow service during dinner.

7.0 / 10.0

Good

Good location, breakfast and friendly staff.

10.0 / 10.0

Great hotel, very comfortable bed, and amazing staff

The room was big, cozy, beautiful and the most important thing was the bed- amazing and comfortable. The staff was an excellent host, kind and highly professional. We will come back again for sure, and we will definitely recommend!

7.0 / 10.0

Overall good.

All was good but looked dated.

The interior look rather dated

5.0 / 10.0

Staff ok, not great. wouldn’t stay for more than one night

location

No coffee/tea facilities in room

9.0 / 10.0

Superb

Nice and comfortable hotel. Pleasant staff. We got the large room on the top floor. Amazing views on mountains all around. Hotel located in the town center. Nice restaurant right next to the hotel.

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