GuestReady - The Fitzroy

Excellent location, easy and self sufficient check in / check out. Decor is sheek and the AC / Heating works excellent

the room could be cleaner, bed sheets, toilet etc very clean, zero dirt but was quite dusty

Clean, easy, lovely decor and great location

Room was spacious, modern, great amenities. A decent 4star hotel room level. Would definitely stay again given quality, location and price.

Didn’t enjoy being down a narrow staircase at the end of the basement corridor, felt unsafe from a fire safety point of view. No other exit, only inaccessible ceiling window. Bathroom was really cold, would benefit from underfloor heating. Other rooms in the building probably better.

The room was as we had expected, but also was very well styled. We had a good comfy bed and the bathroom was warm and attractive too, the hot water in the shower was perfectly hot. Providing plenty sockets to recharge smart phones was very useful. Visually there was nothing we didn't like about the place.

Well, it didn't really affect our stay, expect made us pretty nervous, was that room 4 was in the basement without a window. We were worried about our safety if there had been a fire above us. We checked the directions for leaving the hotel just incase an incident like this happened. We were informed how to leave the hotel and where to stand, but there was no advice on how to evacuate the room itself, there was just the door to exit, outside is a long corridor and stairs up to the ground floor, if there was a fire above us in all likelihood we would have died, I am 67 and my wife is 66. There were two fire hydrants outside the door, but they wouldn't have got us safely out of the building at all. I am sure the rest of the property is safer from fire, but I would not recommend that anyone book any of the 4 basement rooms for this reason, it seems positively against Health & Safety Regulations. What else was a problem, 1. no instructions on how to use any of the technology in the room, everything we worked out just by testing and chance. 2. The wi-fi was very weak. 3. The promise of A. Safety deposit box, didn't exist. B. Streaming service (like Netflix), was terrible, a Netflix service lasted two nights, all the channels we wanted to watch, such as BBC and ITV as well as the Netflix service etc, came with the request to sign in with our computer or mobile phone. C. Toilet paper, 2 rolls ran out on the third day, we had to buy our own. 4. There was NEVER any hot water coming from the basin tap.