Guests love it hereGuests give this property a top rating
High-end valueWell priced for this area
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About this hotel
Hotel with 3 restaurants, steps from La Défense Along with 3 restaurants, this smoke-free hotel has 3 bars/lounges and a coffee shop/cafe. WiFi in public areas is free. Other amenities include self parking, a business center, and dry cleaning. Change of towels is available on request. Mama Shelter Paris La Défense offers 211 air-conditioned accommodations with minibars and safes. Beds feature premium bedding. Flat-screen televisions are featured in guestrooms. Bathrooms include showers, complimentary toiletries, and hair dryers.
Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include offices, desks, and phones. Change of towels and change of bedsheets can be requested.
Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Hotels.com properties are professionally cleaned after each stay.
Hotel with 3 restaurants, steps from La Défense Along with 3 restaurants, this smoke-free hotel has 3 bars/lounges and a coffee shop/cafe. WiFi in public areas is free. Other amenities include self parking, a business center, and dry cleaning. Change of towels is available on request. Mama Shelter Paris La Défense offers 211 air-conditioned accommodations with minibars and safes. Beds feature premium bedding. Flat-screen televisions are featured in guestrooms. Bathrooms include showers, complimentary toiletries, and hair dryers.
Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include offices, desks, and phones. Change of towels and change of bedsheets can be requested.
Amenities
Restaurant
Things to know
Additional fees to expect
Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Hotels.com properties are professionally cleaned after each stay.
Service feeThis helps Hotels.com provide a safer and more secure booking experience.
TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.
Customer support
Customer support is handled by our partner Hotels.com
Ratings and reviews
9.0 / 10.0
Outstanding(207 Ratings)
4.0 / 10.0
Decent location 5 mins from Esplanade De Le Defense metro stop. 2 grocery stores within 10mins walk.
Breakfast was 21 euro's so I didn't have any of that.
WiFi was strong in the room.
Shower was nice.
Room was quiet.
Would recommend.
4.0 / 10.0
This hotel is recommended apart from the fact that one room had no functioning air conditioning and the other no hot water for the shower.
4.0 / 10.0
Perfect for a 2 day business trip
4.0 / 10.0
Property overall was surprisingly average to poor. There were zero shower amenity options, with no shower gel or body lotion. In fact the lotion was so small it barely covered my forearm. When I requested a replacement, that took 2 days to come.
Given the cost, was very unimpressed. A shame given other chains have been to a good standard.
8.0 / 10.0
Very welcoming staff, very clean, electric charger point for car. Child friendly and great views of Eiffel Tower.
10.0 / 10.0
Nice clean place, with funky vibes
2.0 / 10.0
This hotel is a pretty picture with a good bed and a great city view. Unfortunately, the positives end there. For the price, you get zero service, unresolved problems, and even a lack of toilet paper in the room.
The air conditioning was a major issue. The windows couldn't be opened, and the air conditioning worked poorly, making the room either too hot and humid or too cold.
The shower water pressure was very weak, making it frustrating to use. The hygiene kit was disappointing, consisting only of two types of bar soap, cotton pads and earsticks. It was only replenished after asking at reception.
The hotel hosts discos on the 14th floor every weekend. Light sleepers should be prepared for noise until late at night, which can be quite disturbing.
Despite notifying the staff in advance about my spouse's birthday, there was no special recognition. After reminding them again, they brought two cookies, which were underwhelming.
The floors throughout the hotel were filthy, causing shoes to stick, which was very unpleasant.
We reported these issues to the reception, but the only solution offered was to change rooms. We believed the problems were building-wide (as mentioned in other reviews) and didn't want to give up the best part of our room – the view of the city.
In conclusion, apart from the comfortable bed and the fantastic view, this hotel falls short in many areas, especially in terms of service and cleanliness. For the price, I expected much better.
10.0 / 10.0
Beautiful property! Metro is within walking distance. Only problem was i wish the diner was open more since there's not a lot of food options near
10.0 / 10.0
Beautiful property! Metro is within walking distance. Only problem was i wish the diner was open more since there's not a lot of food options near
2.0 / 10.0
The mini bar was empty! Not even one bottle of water! The safe was locked and the technician absent to unlock it! I arrived at 21:30 after a long journey and I called the reception for some water so they told me I have to go to the bar or reception to take a bottle …the reception was run out of water!
2.0 / 10.0
The mini bar was empty! Not even one bottle of water! The safe was locked and the technician absent to unlock it! I arrived at 21:30 after a long journey and I called the reception for some water so they told me I have to go to the bar or reception to take a bottle …the reception was run out of water!
10.0 / 10.0
Room and staff are great. Easy access to La Defence and Puteaux. A bit of a maze inside, but access to the rooms and reception is good.
10.0 / 10.0
Room and staff are great. Easy access to La Defence and Puteaux. A bit of a maze inside, but access to the rooms and reception is good.
10.0 / 10.0
The staff members are really helpful and welcoming. The hotel is clean and very nice, rooms are clean and space of the room is totally fine. Very convenient and the area is nice. There is no water kettle nor coffee machine in the room but other than that all is perfect
10.0 / 10.0
The staff members are really helpful and welcoming. The hotel is clean and very nice, rooms are clean and space of the room is totally fine. Very convenient and the area is nice. There is no water kettle nor coffee machine in the room but other than that all is perfect
10.0 / 10.0
Great hotel
10.0 / 10.0
Great hotel
10.0 / 10.0
Our stay was very pleasant , and we would like to give a special mention to the excellent check in staff , Gracias Diego !!
10.0 / 10.0
Our stay was very pleasant , and we would like to give a special mention to the excellent check in staff , Gracias Diego !!
8.0 / 10.0
Great location. Really quirky which we loved… however nowhere was it made clear that they would need an extra 100€ deposit so this caused an issue as we had to move some money into the right account with our bank which was inconvenient at 11pm
8.0 / 10.0
Great location. Really quirky which we loved… however nowhere was it made clear that they would need an extra 100€ deposit so this caused an issue as we had to move some money into the right account with our bank which was inconvenient at 11pm
10.0 / 10.0
The hotel is a very modern, cool, high tech, super comfortable and clean place. The hotel is in the financial district, so not much in the area to walk to, but a quick 5 min walk to the Metro, Esplanade de La Defense. We were able to purchase T tickets to get to Paris in 20 minutes. It’s the cheapest way to travel. Staff were all so friendly and helpful. I recommend the Penthouse restaurant. The food was fantastic and if you book after 10pm you have a beautiful view of the Eiffel Tower.
10.0 / 10.0
The hotel is a very modern, cool, high tech, super comfortable and clean place. The hotel is in the financial district, so not much in the area to walk to, but a quick 5 min walk to the Metro, Esplanade de La Defense. We were able to purchase T tickets to get to Paris in 20 minutes. It’s the cheapest way to travel. Staff were all so friendly and helpful. I recommend the Penthouse restaurant. The food was fantastic and if you book after 10pm you have a beautiful view of the Eiffel Tower.
10.0 / 10.0
clean room, friendly staffs.
10.0 / 10.0
clean room, friendly staffs.
3.0 / 10.0
Over the top design, friendly staff, decent location for La Defence which is a 30 minute walk.
Hotel website stated diner open from 7pm for dinner all days. However, it was closed and staff did not seem to understand timings. Was a Sunday and nothing around so had to take a metro for food as did not want to try their fine dining experience at very high prices.
TV in room did not work
Room being serviced or rearranged until midnight next door created a lot of noise as wall are paper thin ans actually move when next door is closed.
Room was too hot and stuffy and there is no other ventilation in the room. AC was an enigma as no temperature given. I woke at 01:30 in morning and called reception who told me I could come done for a tutorial on how to work the AC. I did and they told me to increase the AC to make it cooler. Ridiculous and it made no difference after standing in my shorts barefoot in the hotel reception.
Eco is great but a bar of soap for hair and body ?
I decided not to take breakfast as I did not want further disappointment.
3.0 / 10.0
Over the top design, friendly staff, decent location for La Defence which is a 30 minute walk.
Hotel website stated diner open from 7pm for dinner all days. However, it was closed and staff did not seem to understand timings. Was a Sunday and nothing around so had to take a metro for food as did not want to try their fine dining experience at very high prices.
TV in room did not work
Room being serviced or rearranged until midnight next door created a lot of noise as wall are paper thin ans actually move when next door is closed.
Room was too hot and stuffy and there is no other ventilation in the room. AC was an enigma as no temperature given. I woke at 01:30 in morning and called reception who told me I could come done for a tutorial on how to work the AC. I did and they told me to increase the AC to make it cooler. Ridiculous and it made no difference after standing in my shorts barefoot in the hotel reception.
Eco is great but a bar of soap for hair and body ?
I decided not to take breakfast as I did not want further disappointment.
4.0 / 10.0
Good day!
everything was fine, but then the hotel wrote off 130 euros more than it should have, I wrote a letter about this, but no one answered me within 2 days.
4.0 / 10.0
Good day!
everything was fine, but then the hotel wrote off 130 euros more than it should have, I wrote a letter about this, but no one answered me within 2 days.
5.0 / 10.0
No issues
10.0 / 10.0
Nice view from restaurant from 14 floor
10.0 / 10.0
Nice view from restaurant from 14 floor
10.0 / 10.0
Coolt hotell!
10.0 / 10.0
We had a great stay at this pet friendly hotel. The staff is kind, very welcoming, responsive. Rooms are very comfortable. Will definitely book again!
4.0 / 10.0
Good for business trip, but not perfect for family stay. No kettle provided.
4.0 / 10.0
Good for business trip, but not perfect for family stay. No kettle provided.
10.0 / 10.0
Easy access to metro. Nice pizza shop across the way. Super friendly and helpful staff. The penthouse was great.
10.0 / 10.0
The decor was one of kind , from the entryway, lobby, and all the way to the interesting decorations in the rooms.
10.0 / 10.0
Friendly staff, perfect security, quick elevators and excellent roof restaurant
5.0 / 10.0
A good find and happy I stayed there.
Well trained and caring staff, a genuine pleasure.
FAQs
Is parking included with this hotel?
Parking is not specified as an available amenity at Mama Shelter Paris La Défense. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Mama Shelter Paris La Défense pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Mama Shelter Paris La Défense?
We found 1 amenities for this rental. This includes , and restaurant.
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