Holiday Inn Sunderland – City Centre by IHG

Top rated by guests

Desk, blackout drapes, soundproofing, iron/ironing board

9.2Outstanding

(396 Ratings)

"The staff is on check in and out were fantastic and room was great quality "

Darren

Don't miss out! Price and availability may change

9.2 / 10.0

Outstanding(396 Ratings)

Hotel in Sunderland

4-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

Includes essentialsWiFi/Internet, Air conditioning, TV and more

About this hotel

Hotel with a restaurant, 5-minute walk to Sunderland Empire
A restaurant, a fitness center, and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a snack bar/deli, a 24-hour business center, and a coffee shop/cafe are onsite.
Change of towels is available on request.
Holiday Inn Sunderland – City Centre by IHG offers 120 air-conditioned accommodations with coffee/tea makers and irons/ironing boards. 50-inch LED televisions come with satellite channels and pay movies. Bathrooms include showers.

This Sunderland hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Business-friendly amenities include desks and phones. Housekeeping is offered daily and change of towels can be requested.

Recreational amenities at the hotel include a fitness center.

Amenities at Holiday Inn Sunderland – City Centre by IHG

Restaurant

Air conditioning

Non-smoking

Gym

Bathroom

Coffee/tea maker

Bar

WiFi/Internet

No pets allowed

Kettle

Ironing facilities

Towels

Desk

Map of Sunderland

Nearby attractions

Beamish, the Living Museum of the North

Available Rooms

$$$$

Top rated by guests

9.2Outstanding

(396 Ratings)

"The staff is on check in and out were fantastic and room was great quality "

Darren

Don't miss out! Price and availability may change

$$$$

9.2 / 10.0

Outstanding(396 Ratings)

Hotel in Sunderland

4-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

Includes essentialsWiFi/Internet, Air conditioning, TV and more

Map of Sunderland

Nearby attractions

Beamish, the Living Museum of the North

Available Rooms

About this hotel

Recreational amenities at the hotel include a fitness center.

Amenities

Restaurant

Air conditioning

Non-smoking

Gym

Bathroom

Coffee/tea maker

Bar

WiFi/Internet

No pets allowed

Kettle

Ironing facilities

Towels

Desk

Ratings and reviews

9.2 / 10.0

Outstanding(396 Ratings)

1.0 / 10.0

Staff are very busy and friendly. Problem for us! They seem to have long stay residents in this hotel, who are very noisy. We had someone repeatedly waking us up at 05:50 with dance music, on a Saturday and Sunday morning. The staff helped to notify the resident, however having spoke to several staff, they were aware of the resident. With one member stating "we've had multiple complaints!!!! Well, hearing this, they knowingly placed me and my wife next to this noisy resident without any care for us. Not impressed.

5.0 / 10.0

All good as always, great location, great staff, great breakfast, clean room, excellent value. Would recommend and will return.

5.0 / 10.0

The room was spotless, comfortable bed and the room was lovely and quiet even though we were on a main road.

4.0 / 10.0

Clean room good breakfast

5.0 / 10.0

The room was lovely, staff very helpful, i didn't have breakfast as i only have tea and toast and they were going to charge me £15-50 , i think they need to review this policy.

5.0 / 10.0

Staff . Good welcome. Clean room. Location.

5.0 / 10.0

Everything was great

5.0 / 10.0

Always a great stay.

5.0 / 10.0

The staff were lovely and friendly and the room was ideal for a short stay. Very clean with plenty space and a fab shower.

5.0 / 10.0

Clean & Good location. Quiet.

5.0 / 10.0

Staff members were all fantastic. Exceptional customer service was provided.

5.0 / 10.0

Lovely hotel clean and comfortable

5.0 / 10.0

Room was clean and spacious. Staff were friendly and very helpful.

5.0 / 10.0

Nice hotel

5.0 / 10.0

Staff very helpful and nice clean room

5.0 / 10.0

Great staff, really friendly and helpful people. Room was as expected, all good.

5.0 / 10.0

Very good hotel in the perfect location for the Emipre theatre

5.0 / 10.0

Very quick check in. Huge room! Very clean! Great location. Great selection of amenities, including ironing board, iron, hairdryer, bodywash etc!

5.0 / 10.0

Excellent hotel, very clean and comfortable. Will definitely stay again and highly recommend

5.0 / 10.0

Room was lovely. Clean, well kept. The entrance, reception and dining area is modern and clean. Noce hotel, would most certainly stay here again.

10.0 / 10.0

The staff is on check in and out were fantastic and room was great quality

5.0 / 10.0

Staff always excellent. Good customer service. Room good.

5.0 / 10.0

Love the room, clean and decent size. Excellent & friendly service.

5.0 / 10.0

Made to feel very welcome by the reception staff, friendly housekeeping and breakfast team members who were all so courteous and helpful.

4.0 / 10.0

Enjoyed the breakfast and staff service. Room was very clean and bed comfortable. Unfortunately the room was very hot and the air con would not stay on. I felt poorly due to the heat during the night - it was 23 degrees

5.0 / 10.0

Hotel clean and comfortable. Staff were pleasantl and friendly

10.0 / 10.0

Gorgeous smell in foyer as we arrived so gave us a great feeling straight away. The young man on reception was fabulous, very welcoming and friendly. Our room was very spacious but not quite as Expedia had described, we booked a Premium King room on your site, we actually had a Queen bed and not a King. I mentioned this to the duty manager and he explained very politely that they don’t have any King beds and if we had booked on the IHG site we would been informed that it would be a Queen not a King, I explained that this is very misleading and straight away he offered a £20 credit for drinks in the bar, a very kind gesture. The room was exceptionally comfortable, Dove products and nice white bedding and fluffy towels. We had water and Pepsi in the fridge and tea/coffee in the room. We opted to include the breakfast and again couldn’t fault it, plenty of choice and a lovely fresh space in which to enjoy our breakfasts, staff again very pleasant and helpful. I’ve never stayed in Holiday Inn but will 100% have no hesitation to stay again. A very satisfying stay, well done, fabulous.

6.0 / 10.0

Staff superb, room no plug for hand basin, toilet flush not working.

10.0 / 10.0

Good helpful staff

8.0 / 10.0

Clean modern hotel with friendly staff.

8.0 / 10.0

Great location.

10.0 / 10.0

Very helpful and welcoming at reception

5.0 / 10.0

Room was spotless check in and out flawless and staff were wonderful

3.0 / 10.0

TV didn’t work, corridors noisy, not enough staff

5.0 / 10.0

I did not have breakfast in the hotel. I had a pleasant drink in the bar.

5.0 / 10.0

Friendly staff and comfortable room

8.0 / 10.0

Comdfy bed and decent wi fi

10.0 / 10.0

Great stay clean bedroom and staff polite and helpful defo come back

8.0 / 10.0

Clean comfortable stay. Would return.

5.0 / 10.0

A great location, the room was very spacious and clean and the bed was great. Very nice and helpful staff. Highly recommended.

FAQs

Is parking included with this hotel?

Parking is not specified as an available amenity at Holiday Inn Sunderland – City Centre by IHG. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.

Is Holiday Inn Sunderland – City Centre by IHG pet friendly?

Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at Holiday Inn Sunderland – City Centre by IHG?

We found 14 amenities for this rental. This includes restaurant, air conditioning, non-smoking, gym, and tv.

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Holiday Inn Sunderland – City Centre by IHG

Hotel in Sunderland

Reasons to book

About this hotel

Amenities at Holiday Inn Sunderland – City Centre by IHG

Map of Sunderland

Nearby attractions

Available Rooms

Hotel in Sunderland

Reasons to book

Map of Sunderland

Nearby attractions

Available Rooms

About this hotel

Amenities

Ratings and reviews

FAQs

Is parking included with this hotel?

Is there a pool at this hotel?

Is Holiday Inn Sunderland – City Centre by IHG pet friendly?

What amenities are available at Holiday Inn Sunderland – City Centre by IHG?

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