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Riviera Suites

Front of property

Junior Double Room | Premium bedding, down comforters, free minibar, individually decorated

Junior Double Room | Premium bedding, down comforters, free minibar, individually decorated

Bathroom | Shower, rainfall showerhead, hair dryer, bathrobes

Bathroom | Shower, rainfall showerhead, hair dryer, bathrobes

7.8Good

(62 Ratings)

"Great location. Very clean modern apartment. "

Nigel

Don't miss out! Price and availability may change

7.8 / 10.0

Good(62 Ratings)

Hotel in Civitavecchia

Reasons to book

Well priced for this locationPriced under area average

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

Includes essentialsFamily friendly and more

About this hotel

While you're here, you can enjoy all the comforts of home and more, including a rainfall showerhead and free WiFi, as well as a Smart TV and Netflix. Other amenities include premium bedding, down comforters, pay movies, and towels.

Amenities at Riviera Suites

Family friendly

Map of Civitavecchia

city location on map

Nearby attractions

Necropolis of Tarquinia

Parco Naturale Regionale di Bracciano Martignano

Parco Avventura Fregene

the Bagnaccio, spa park and botanical garden

Available Rooms

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Hotels.com properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Hotels.com provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Hotels.com

$$$$

7.8Good

(62 Ratings)

"Great location. Very clean modern apartment. "

Nigel

Don't miss out! Price and availability may change

$$$$

7.8 / 10.0

Good(62 Ratings)

Hotel in Civitavecchia

Reasons to book

Well priced for this locationPriced under area average

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

Includes essentialsFamily friendly and more

Map of Civitavecchia

city location on map

Nearby attractions

Necropolis of Tarquinia

Parco Naturale Regionale di Bracciano Martignano

Parco Avventura Fregene

the Bagnaccio, spa park and botanical garden

Available Rooms

About this hotel

While you're here, you can enjoy all the comforts of home and more, including a rainfall showerhead and free WiFi, as well as a Smart TV and Netflix. Other amenities include premium bedding, down comforters, pay movies, and towels.

Amenities

Family friendly

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Hotels.com properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Hotels.com provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Hotels.com

Ratings and reviews

7.8 / 10.0

Good(62 Ratings)

4.0 / 10.0

Property is a condo that was divided into hotel rooms. No reception desk. Had to go up stairs to get to the elevator to get to our room. No restaurant. No concierge. Not a hotel. Noisy building. Way overpriced.

2.0 / 10.0

No communication from property and if there was then it was too late. This is not a hotel but a private residence! You need a code to get in the building and to the supposed “suites”. Phone calls were never answered, text messages or what’s app messages were answered hours or even a day later. Absolutely horrible and for them to charge me for not even being in the property once is horrible, glad I have travel insurance.

1.0 / 10.0

There wasn’t anyone there to check us in. We had to go to another hotel. We want our money back!

2.0 / 10.0

There was no communication from Riveria Suites. We called and texted and no response. We were unable to go in and leave our luggage we stood outside for 2 hrs with 6 bags of luggage. This is terrible customer service and I want a refund. We had to scrabble to get a room with 5 ships in harbour.

10.0 / 10.0

Great location. Very clean modern apartment.

2.0 / 10.0

We booked this over a year ago mainly based on the positive reviews. For example, breakfast being brought up to the room and assistance with booking taxi to port etc Our experience was quite the opposite. On arrival we had no details of how to enter the property. Thankfully, someone was leaving so we were at least able to enter the main building. We then found the entrance door to the three apartments. Thankfully, there was a telephone number for us to call Although initially we were met with we do not have a booking for you! We were then asked to communicate via WhatsApp. Then we were given access codes but the detail was poor. We later messaged about breakfast and were told there is a voucher in a drawer. We could not find a voucher but through a video call we then found it right at the back of the drawer. There was an adjacent customer going through the same procedure so at least I was able to help them at the same time. Breakfast is served at a café around the corner, but very basic - eg one coffe and a croissant On arrival, we had to go searching for a bottle of water as there was nothing supplied. There was a coffee facility but I could not tell you if it worked or not as it looked poorly stocked. The window shutter we were unable to pull down as it was getting stuck halfway. This meant we had excessive light at nighttime so could not sleep We asked if he was able to help with taxi to the airport, but he said we had left it too late. Assume changed ownership

4.0 / 10.0

This property was very hard to access, poor details from the start with no access initially to the property, had to ring agent to gain access to building, very poor access and stairs to climb with baggage to a very cramped lift Stairs were used to access the apartment and try to get entry into apartment Overall we would not recommend this apartment for travellers

2.0 / 10.0

We were not able to gain access to the room. “suite” is in an apartment building, code for first door worked, second door was locked. No response with calls to contact property or chat. DO NOT BOOK HERE

5.0 / 10.0

A little confusing to begin with…rooms are in a building but you can’t get in without someone coming out. Once in, easy to find. AWESOME Staff gave us our pick of rooms, clean, location is amazing! Once you get checked-in and have the keys, you can come and go easily. There are a few steps before getting to the elevator. HIGHLY RECOMMEND THIS PLACE!!!

5.0 / 10.0

A little confusing to begin with…rooms are in a building but you can’t get in without someone coming out. Once in, easy to find. AWESOME Staff gave us our pick of rooms, clean, location is amazing! Once you get checked-in and have the keys, you can come and go easily. There are a few steps before getting to the elevator. HIGHLY RECOMMEND THIS PLACE!!!

10.0 / 10.0

Great place to stay before my cruise! Marco was very attentive and friendly! Surprised me by delivering coffee & pasteries!

6.0 / 10.0

The building and check in was a little strange. Room was nice but needed a good sweeping. The property management was easy to access by phone. The location was very good and walkable to seaside, dining and the cruise port.

8.0 / 10.0

Like a VRBO. Did not meet anyone but really nice room and close to port

8.0 / 10.0

If you are looking for a Hotel experience, this is not it. it seems like the owner, who was nice, had rented or purchased a few apts in an apt building, but when we arrived at 1:30pm, we had to wait in a non-airconditioned lobby, until 3 pm when he arrived to let us in and the heat was unmerciful.If you a senior citizen be aware that you have to walk up one flight of stairs to get the elevator

2.0 / 10.0

Cannot get in flight delayed until 11pm... stranded in italy. Finally after 3 hours a young couple and got us to a new place so we could sleep... no help... no front desk... worst experience ever....

2.0 / 10.0

EVERYTHING!!!!! NO FRONT DESK AND NO RECEPTION AT ALL. LEFT STRANDED AT 12:30 am...code given would not open door. Finally a young couple helped us at 3:30am and took us to a new place.

4.0 / 10.0

We travelled from overseas and didn't have WiFi The instructions to enter property should be given in advance. The floor was dusty. We were given breakfast (coffee and pastry) after we went out and paid for our own breakfast. Again poor communication.Not for family

4.0 / 10.0

Good location, easy place to stay when catching a ferry. No bells and whistles. Not the cleanest (needs a deep clean.) would recommend bedside lights as no treading lights.

4.0 / 10.0

Good location, easy place to stay when catching a ferry. No bells and whistles. Not the cleanest (needs a deep clean.) would recommend bedside lights as no treading lights.

3.0 / 10.0

Location is great for cruise terminal. We had no idea how to check in. Fortunate we followed someone into the building and the cleaning staff answered door. We arrived early so happy we could leave luggage in room while we walked around The room was generally clean but there were several small ants on the desk.

3.0 / 10.0

Location is great for cruise terminal. We had no idea how to check in. Fortunate we followed someone into the building and the cleaning staff answered door. We arrived early so happy we could leave luggage in room while we walked around The room was generally clean but there were several small ants on the desk.

10.0 / 10.0

The beds are the most comfortable!! Clean rooms Great location.

10.0 / 10.0

The beds are the most comfortable!! Clean rooms Great location.

2.0 / 10.0

Unresponsive Property Owner After traveling 18 hours from Boston to Civitavecchia (Rome port town), we arrived at 8pm to discover there was NO WATER in sink, shower, or toilet. I texted the property owner and he said he’d look into it. We returned from dinner at 10pm and found nothing had been done. When I texted the property owner again he said there was nothing he could do. He also agreed that he’d process a full refund which he has yet to do.

2.0 / 10.0

Unresponsive Property Owner After traveling 18 hours from Boston to Civitavecchia (Rome port town), we arrived at 8pm to discover there was NO WATER in sink, shower, or toilet. I texted the property owner and he said he’d look into it. We returned from dinner at 10pm and found nothing had been done. When I texted the property owner again he said there was nothing he could do. He also agreed that he’d process a full refund which he has yet to do.

10.0 / 10.0

Excellent for an overnight stay before you cruise.

10.0 / 10.0

Excellent for an overnight stay before you cruise.

2.0 / 10.0

Check in process was horrible. There was no communication with any site personnel. There was supposed to be a reception desk but there is no reception desk. The front of the building is locked and in need of a code. We were not provided that. We snuck inside after someone else left the building and found that Riviera Suites was on the second floor. That door was locked. The gelato owner next door phoned the owner on our behalf and we were able to provide the correct codes for both doors. Once inside the second floor were 3 rooms but no reception. We were never provided codes. The free “breakfast” was in a small cafe a few blocks away and only included a cup of coffee and a pastry. There was no tissue paper, no Wi-Fi password and no coffee cups or enough coffee k cups for the Nespresso machine inside the room.

2.0 / 10.0

Check in process was horrible. There was no communication with any site personnel. There was supposed to be a reception desk but there is no reception desk. The front of the building is locked and in need of a code. We were not provided that. We snuck inside after someone else left the building and found that Riviera Suites was on the second floor. That door was locked. The gelato owner next door phoned the owner on our behalf and we were able to provide the correct codes for both doors. Once inside the second floor were 3 rooms but no reception. We were never provided codes. The free “breakfast” was in a small cafe a few blocks away and only included a cup of coffee and a pastry. There was no tissue paper, no Wi-Fi password and no coffee cups or enough coffee k cups for the Nespresso machine inside the room.

10.0 / 10.0

Very friendly and clean

10.0 / 10.0

Very friendly and clean

10.0 / 10.0

Don’t let the exterior fool you. The rooms are newly renovated, clean and comfortable. The owner met me at 10:00 am for an early check in. Definitely recommend!

10.0 / 10.0

Don’t let the exterior fool you. The rooms are newly renovated, clean and comfortable. The owner met me at 10:00 am for an early check in. Definitely recommend!

10.0 / 10.0

Such a perfect spot to explore the center of town and to stay before and after a cruise from Civitavecchia!

10.0 / 10.0

Such a perfect spot to explore the center of town and to stay before and after a cruise from Civitavecchia!

10.0 / 10.0

Very helpful staff

10.0 / 10.0

Very helpful staff

10.0 / 10.0

I would stay in that property if I visit Italy again.

10.0 / 10.0

I would stay in that property if I visit Italy again.

10.0 / 10.0

Very nice experience. Welcoming personal, extremely helpful, nice, friendly, and professional. Pleasant room, clean and cozy. Enjoyable experience.

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