Well priced for this locationPriced under area average
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Includes essentialsFamily friendly and more
About this hotel
While you're here, you can enjoy all the comforts of home and more, including a rainfall showerhead and free WiFi, as well as a Smart TV and Netflix. Other amenities include premium bedding, down comforters, pay movies, and towels.
Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Expedia properties are professionally cleaned after each stay.
While you're here, you can enjoy all the comforts of home and more, including a rainfall showerhead and free WiFi, as well as a Smart TV and Netflix. Other amenities include premium bedding, down comforters, pay movies, and towels.
Amenities
Family friendly
Things to know
Additional fees to expect
Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Expedia properties are professionally cleaned after each stay.
Service feeThis helps Expedia provide a safer and more secure booking experience.
TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.
Customer support
Customer support is handled by our partner Expedia
Ratings and reviews
7.8 / 10.0
Good(62 Ratings)
4.0 / 10.0
Property is a condo that was divided into hotel rooms. No reception desk. Had to go up stairs to get to the elevator to get to our room. No restaurant. No concierge. Not a hotel. Noisy building. Way overpriced.
2.0 / 10.0
No communication from property and if there was then it was too late. This is not a hotel but a private residence! You need a code to get in the building and to the supposed “suites”. Phone calls were never answered, text messages or what’s app messages were answered hours or even a day later. Absolutely horrible and for them to charge me for not even being in the property once is horrible, glad I have travel insurance.
1.0 / 10.0
There wasn’t anyone there to check us in. We had to go to another hotel. We want our money back!
2.0 / 10.0
There was no communication from Riveria Suites. We called and texted and no response. We were unable to go in and leave our luggage we stood outside for 2 hrs with 6 bags of luggage. This is terrible customer service and I want a refund. We had to scrabble to get a room with 5 ships in harbour.
10.0 / 10.0
Great location. Very clean modern apartment.
2.0 / 10.0
We booked this over a year ago mainly based on the positive reviews. For example, breakfast being brought up to the room and assistance with booking taxi to port etc
Our experience was quite the opposite. On arrival we had no details of how to enter the property. Thankfully, someone was leaving so we were at least able to enter the main building. We then found the entrance door to the three apartments. Thankfully, there was a telephone number for us to call Although initially we were met with we do not have a booking for you!
We were then asked to communicate via WhatsApp. Then we were given access codes but the detail was poor. We later messaged about breakfast and were told there is a voucher in a drawer. We could not find a voucher but through a video call we then found it right at the back of the drawer. There was an adjacent customer going through the same procedure so at least I was able to help them at the same time.
Breakfast is served at a café around the corner, but very basic - eg one coffe and a croissant
On arrival, we had to go searching for a bottle of water as there was nothing supplied. There was a coffee facility but I could not tell you if it worked or not as it looked poorly stocked.
The window shutter we were unable to pull down as it was getting stuck halfway. This meant we had excessive light at nighttime so could not sleep
We asked if he was able to help with taxi to the airport, but he said we had left it too late. Assume changed ownership
4.0 / 10.0
This property was very hard to access, poor details from the start with no access initially to the property, had to ring agent to gain access to building, very poor access and stairs to climb with baggage to a very cramped lift
Stairs were used to access the apartment and try to get entry into apartment
Overall we would not recommend this apartment for travellers
5.0 / 10.0
A little confusing to begin with…rooms are in a building but you can’t get in without someone coming out. Once in, easy to find. AWESOME Staff gave us our pick of rooms, clean, location is amazing! Once you get checked-in and have the keys, you can come and go easily. There are a few steps before getting to the elevator. HIGHLY RECOMMEND THIS PLACE!!!
2.0 / 10.0
We were not able to gain access to the room. “suite” is in an apartment building, code for first door worked, second door was locked. No response with calls to contact property or chat. DO NOT BOOK HERE
10.0 / 10.0
Great place to stay before my cruise! Marco was very attentive and friendly! Surprised me by delivering coffee & pasteries!
6.0 / 10.0
The building and check in was a little strange. Room was nice but needed a good sweeping. The property management was easy to access by phone. The location was very good and walkable to seaside, dining and the cruise port.
8.0 / 10.0
Like a VRBO. Did not meet anyone but really nice room and close to port
8.0 / 10.0
If you are looking for a Hotel experience, this is not it. it seems like the owner, who was nice, had rented or purchased a few apts in an apt building, but when we arrived at 1:30pm, we had to wait in a non-airconditioned lobby, until 3 pm when he arrived to let us in and the heat was unmerciful.If you a senior citizen be aware that you have to walk up one flight of stairs to get the elevator
2.0 / 10.0
Cannot get in flight delayed until 11pm... stranded in italy. Finally after 3 hours a young couple and got us to a new place so we could sleep... no help... no front desk... worst experience ever....
2.0 / 10.0
EVERYTHING!!!!!
NO FRONT DESK AND NO RECEPTION AT ALL. LEFT STRANDED AT 12:30 am...code given would not open door. Finally a young couple helped us at 3:30am and took us to a new place.
4.0 / 10.0
We travelled from overseas and didn't have WiFi The instructions to enter property should be given in advance. The floor was dusty. We were given breakfast (coffee and pastry) after we went out and paid for our own breakfast. Again poor communication.Not for family
4.0 / 10.0
Good location, easy place to stay when catching a ferry. No bells and whistles. Not the cleanest (needs a deep clean.) would recommend bedside lights as no treading lights.
3.0 / 10.0
Location is great for cruise terminal.
We had no idea how to check in. Fortunate we followed someone into the building and the cleaning staff answered door. We arrived early so happy we could leave luggage in room while we walked around
The room was generally clean but there were several small ants on the desk.
10.0 / 10.0
The beds are the most comfortable!! Clean rooms Great location.
2.0 / 10.0
Unresponsive Property Owner
After traveling 18 hours from Boston to Civitavecchia (Rome port town), we arrived at 8pm to discover there was NO WATER in sink, shower, or toilet. I texted the property owner and he said he’d look into it. We returned from dinner at 10pm and found nothing had been done. When I texted the property owner again he said there was nothing he could do. He also agreed that he’d process a full refund which he has yet to do.
10.0 / 10.0
Excellent for an overnight stay before you cruise.
2.0 / 10.0
Check in process was horrible. There was no communication with any site personnel. There was supposed to be a reception desk but there is no reception desk. The front of the building is locked and in need of a code. We were not provided that. We snuck inside after someone else left the building and found that Riviera Suites was on the second floor. That door was locked. The gelato owner next door phoned the owner on our behalf and we were able to provide the correct codes for both doors. Once inside the second floor were 3 rooms but no reception. We were never provided codes. The free “breakfast” was in a small cafe a few blocks away and only included a cup of coffee and a pastry. There was no tissue paper, no Wi-Fi password and no coffee cups or enough coffee k cups for the Nespresso machine inside the room.
10.0 / 10.0
Very friendly and clean
10.0 / 10.0
Don’t let the exterior fool you. The rooms are newly renovated, clean and comfortable. The owner met me at 10:00 am for an early check in. Definitely recommend!
10.0 / 10.0
Such a perfect spot to explore the center of town and to stay before and after a cruise from Civitavecchia!
10.0 / 10.0
Very helpful staff
10.0 / 10.0
I would stay in that property if I visit Italy again.
10.0 / 10.0
Very nice experience. Welcoming personal, extremely helpful, nice, friendly, and professional. Pleasant room, clean and cozy. Enjoyable experience.
10.0 / 10.0
The location was fantastic. The room was just renovated and beautiful. The host was very nice and helpful. A very convenient location for dining and access to the cruise port. We will definitely highly recommend it.
10.0 / 10.0
Riviera Suites was exactly what we were looking for in Civitavecchia. We walked from the train station directly to the place. We dropped of bags and explored the neighborhoods around it - plenty of great restaurant options. Nice coffee and pastry supplied for breakfast. When we checked out and needed to get to the cruise port they even arranged for a private driver who got us right to the ship. Everything about this stay was perfect.
10.0 / 10.0
Federico was an amazing host.
5.0 / 10.0
This place was perfect! The proprietor was so helpful and friendly, the room was bright and clean, and the price very reasonable! We wouls definitely recommend!
10.0 / 10.0
A very beautiful countryside, quiet and immaculately cured. Extremely clean
Nice large shower !!! Highly Reccomended
10.0 / 10.0
Very quiet place. Cozy, very clean. Great experience. Thank you for the overall service.
10.0 / 10.0
Excellent property, very cleaned with lots of amenities, well located in front of Civitavecchia port. The host received us on time for check in and provided transportation to the cruise port.
I definitely recommend this amazing property for people that needs to be close to the cruise port.
10.0 / 10.0
A excellent place to stay before heading off on a cruise. Beautiful room, excellent bathroom, very close to shopping and restaurants. We were driving and found a place to park but I understand valet is possible. This is very much in town but was very quiet and enjoyable. Breakfast was a plus.
10.0 / 10.0
The property manager went above and beyond! Loved this stay! Just coming off a 10 day cruise ship excursion this was the perfect ending. Civitavecchia is a beautiful coastal town with a calming and fun environment. The property was perfect! Short walk to shore and food and Gelato right below! Would definitely stay here again! Thank you!
8.0 / 10.0
Our host was amazing, great breakfast, and he drove us to the port for our cruise! Very helpful!
10.0 / 10.0
Safe, local lodging, close to many restaurants and a 2 minute walk to the beachfront. Very accessible with only an 8 minute walk to bus shuttle pickup for cruising.
FAQs
Is parking included with this hotel?
Parking is not specified as an available amenity at Riviera Suites. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Riviera Suites pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Riviera Suites?
We found 1 amenities for this rental. This includes , and family friendly.
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