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Hotel des Arts

Top rated by guests

Property entrance

Double Room, Balcony | Premium bedding, desk, laptop workspace, free WiFi

Suite | Living area | 40-cm flat-screen TV with cable channels, TV

Spa

Double Room | Premium bedding, desk, laptop workspace, free WiFi

8.6Excellent

(603 Ratings)

"Lake near by."

Kalpesh

Don't miss out! Price and availability may change

8.6 / 10.0

Excellent(603 Ratings)

Hotel in Neuchâtel

3-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating

High-end valueWell priced for this area

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Hotel in Neuchatel
This smoke-free hotel features conference space, dry cleaning, and a computer station. WiFi in public areas is free. Additionally, free newspapers, a front-desk safe, and multilingual staff assistance are onsite.
Hotel des Arts offers 46 accommodations with espresso makers and hair dryers. Beds feature premium bedding. 40-cm flat-screen televisions come with cable channels. Bathrooms include showers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities at Hotel des Arts

Internet / Wifi

Laundry

TV

Map of Neuchâtel

city location on map

Nearby attractions

Source de la Loue

Bern, Dählhölzli + BärenPark Zoo

Available Rooms

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Hotels.com properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Hotels.com provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Hotels.com

$$$$

Top rated by guests

8.6Excellent

(603 Ratings)

"Lake near by."

Kalpesh

Don't miss out! Price and availability may change

$$$$

8.6 / 10.0

Excellent(603 Ratings)

Hotel in Neuchâtel

3-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating

High-end valueWell priced for this area

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

Map of Neuchâtel

city location on map

Nearby attractions

Source de la Loue

Bern, Dählhölzli + BärenPark Zoo

Available Rooms

About this hotel

Hotel in Neuchatel
This smoke-free hotel features conference space, dry cleaning, and a computer station. WiFi in public areas is free. Additionally, free newspapers, a front-desk safe, and multilingual staff assistance are onsite.
Hotel des Arts offers 46 accommodations with espresso makers and hair dryers. Beds feature premium bedding. 40-cm flat-screen televisions come with cable channels. Bathrooms include showers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Internet / Wifi

Laundry

TV

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Hotels.com properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Hotels.com provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Hotels.com

Ratings and reviews

8.6 / 10.0

Excellent(603 Ratings)

5.0 / 10.0

The room is clean, nice view from my balcony and the staffs were really friendly and helpful! Location is good too, short 10mins walk to city centre and walkable to places of interest. Love the beer at the bar next to the hotel. Strongly recommended!

4.0 / 10.0

'...' '

5.0 / 10.0

I loved my stay here. From first stepping through the front door, the staff were very friendly and welcoming. The lovely light filled room was very spacious, clean and comfortable. The shower was wonderful and spacious. The hotel is perfectly located just near the funicular down the hill from the station. Making it very easy to access. It is near the boat harbour for ferries, the museum and a quick and easy walk to the old town. I regret that I only had one night here. I would definitely recommend it.

4.0 / 10.0

No air conditioning, we didn’t get to sleep

10.0 / 10.0

Lake near by.

8.0 / 10.0

Nice, convenient place

10.0 / 10.0

Breakfast buffet was very delicious. Clean contemporary rooms. Super walkable to restaurants.

5.0 / 10.0

Outstanding hotel just down the street from the beautiful lake. Walking distance from shops, eating, park. Will definitely stay here again. I extended our stay this time.

10.0 / 10.0

.

10.0 / 10.0

We enjoyed our stay here. Clean facilities, close to dining, etc.

10.0 / 10.0

Amazing

10.0 / 10.0

Lovely stay for a quick overnight trip and nice staff.

8.0 / 10.0

Staff was very kind, there is a problem sometime to find a parking spot, but I made it :) Breakfast can be better.

5.0 / 10.0

Unfortunately the funicular train nearby goes under maintenance. This will be very very inconvenient if you need to take your luggage from the train station to the hotel. Suggest for the hotel to equip small fridge for the room.

10.0 / 10.0

Very nice Hotel

1.0 / 10.0

Very pleasant female receptionist when we checked in with bikes but she was unable to offer secure bike storage without checking with her supervisor which she did. Problem resolved with bikes stored in conference room. Thought about spending a second night and suggested to the male receptionist in the morning that a solution would be to store them on the balcony. He was very abrupt and very rude saying it was not possible. At that moment we decided we were not going to spend another night there. Would suggest some serious customer service training. Breakfast and staff were great. Would not recommend this hotel if you were travelling by bike.

1.0 / 10.0

Very pleasant female receptionist when we checked in with bikes but she was unable to offer secure bike storage without checking with her supervisor which she did. Problem resolved with bikes stored in conference room. Thought about spending a second night and suggested to the male receptionist in the morning that a solution would be to store them on the balcony. He was very abrupt and very rude saying it was not possible. At that moment we decided we were not going to spend another night there. Would suggest some serious customer service training. Breakfast and staff were great. Would not recommend this hotel if you were travelling by bike.

10.0 / 10.0

Reception staff are friendly and helpful. Great location.

10.0 / 10.0

Clean spacious room, coffee machine in the room, although very hot day when we went but still rooms didn’t feel hot without AC .

10.0 / 10.0

Clean spacious room, coffee machine in the room, although very hot day when we went but still rooms didn’t feel hot without AC .

3.0 / 10.0

For one night, very average, smelly in the hotel, very noisy. Breakfast expensive for what was offered

3.0 / 10.0

For one night, very average, smelly in the hotel, very noisy. Breakfast expensive for what was offered

4.0 / 10.0

The room was stinking and no air conditioning...

4.0 / 10.0

The room was stinking and no air conditioning...

8.0 / 10.0

Location; near the lake, near 'centre ville'

8.0 / 10.0

Location; near the lake, near 'centre ville'

10.0 / 10.0

Good option. Clean room. Very quiet.

10.0 / 10.0

Good option. Clean room. Very quiet.

5.0 / 10.0

Top notch service, very good accommodations and affordable price. Strongly recommend!

5.0 / 10.0

Top notch service, very good accommodations and affordable price. Strongly recommend!

10.0 / 10.0

Ok

10.0 / 10.0

Ok

10.0 / 10.0

Great location one block to the water. Staff were superb in check-in and check-out. Finding parking was a bit difficult .

10.0 / 10.0

Great location one block to the water. Staff were superb in check-in and check-out. Finding parking was a bit difficult .

10.0 / 10.0

Room was excellent. Breakfast excellent . Slight problem when we returned to the hotel one day about 4pm and the room had not been serviced so had to phone reception and then it was dealt with.

10.0 / 10.0

Room was excellent. Breakfast excellent . Slight problem when we returned to the hotel one day about 4pm and the room had not been serviced so had to phone reception and then it was dealt with.

8.0 / 10.0

We were assigned to room 204 even though the hotel was not full. Directly below our room is a bar that plays music until midnight. The hotel is great - just make sure you ask for a room on the fifth floor opposite side of the bar!

8.0 / 10.0

We were assigned to room 204 even though the hotel was not full. Directly below our room is a bar that plays music until midnight. The hotel is great - just make sure you ask for a room on the fifth floor opposite side of the bar!

5.0 / 10.0

Room is spacious, clean with comfortable bedding & good amenities including Nespresso. Staff at front desk are all very helpful & welcoming.

5.0 / 10.0

Room is spacious, clean with comfortable bedding & good amenities including Nespresso. Staff at front desk are all very helpful & welcoming.

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