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Hotel Toscana

Front of property

Double Room (attic) | 1 bedroom, in-room safe, desk, laptop workspace

Classic Triple Room, 1 Bedroom | Bathroom | Hair dryer, towels

Basic Twin Room | 1 bedroom, in-room safe, desk, laptop workspace

Basic Triple Room | Bathroom | Hair dryer, towels

6.8Average

(580 Ratings)

"Location, service, near by restaurants "

Shashank

Don't miss out! Price and availability may change

6.8 / 10.0

Average(580 Ratings)

Hotel in Interlaken

Reasons to book

Well priced for this locationPriced under area average

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

Includes essentialsKitchen or Kitchenette, Internet / Wifi, TV and more

About this hotel

Hotel in Interlaken
Along with self parking, this smoke-free hotel has a microwave in a common area and a refrigerator in a common area. WiFi in public areas is free. Additionally, laundry facilities, express check-in, and express check-out are onsite.
Hotel Toscana offers 24 accommodations with safes and hair dryers. Flat-screen televisions come with cable channels.

Bathrooms include bathtubs or showers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities at Hotel Toscana

Kitchen or Kitchenette

Internet / Wifi

Laundry

TV

Wheelchair accessible

Map of Interlaken

city location on map

Nearby attractions

Thrill Walk, Birg

Bern, Dählhölzli + BärenPark Zoo

First Cliff Walk presented by Tissot

Available Rooms

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Hotels.com properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Hotels.com provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Hotels.com

$$$$

6.8Average

(580 Ratings)

"Location, service, near by restaurants "

Shashank

Don't miss out! Price and availability may change

$$$$

6.8 / 10.0

Average(580 Ratings)

Hotel in Interlaken

Reasons to book

Well priced for this locationPriced under area average

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

Includes essentialsKitchen or Kitchenette, Internet / Wifi, TV and more

Map of Interlaken

city location on map

Nearby attractions

Thrill Walk, Birg

Bern, Dählhölzli + BärenPark Zoo

First Cliff Walk presented by Tissot

Available Rooms

About this hotel

Hotel in Interlaken
Along with self parking, this smoke-free hotel has a microwave in a common area and a refrigerator in a common area. WiFi in public areas is free. Additionally, laundry facilities, express check-in, and express check-out are onsite.
Hotel Toscana offers 24 accommodations with safes and hair dryers. Flat-screen televisions come with cable channels.

Bathrooms include bathtubs or showers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Kitchen or Kitchenette

Internet / Wifi

Laundry

TV

Wheelchair accessible

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Hotels.com properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Hotels.com provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Hotels.com

Ratings and reviews

6.8 / 10.0

Average(580 Ratings)

2.0 / 10.0

The hotel is conveniently located, but that is all there is to this hotel. We found the room strongly scented with detergent and had to leave the hotel with the windows open. However, the floor was unclean, with other guests' long hair and dirt. This hotel does not provide breakfast. They provide you with physical keys to leave at reception every time you get out. Moreover, it seems part of the hotel is providing apartments to Airbnb, and you can smell other people's cooking. Staff are helpful and responsive. You can also pay for using a laundry machine at the property (which we did not). Overall, the hotel is clumsy and could be improved significantly. The hotel is adjacent to many Asian restaurants, but their prices do not reflect the quantity and quality of the food they offer. Walk away from the neighbourhood and eat at restrurants with over 4.8*.

5.0 / 10.0

Room Was Good

4.0 / 10.0

Great location. Could walk to all needed places.

1.0 / 10.0

A few complaints. First I booked a stay on the wrong date and they refused to accommodate my mistake. Said they were full and couldn’t - which was a lie. I rebooked on the correct date and lost my money. Fine. Their photographer is amazing - I will leave it at that. The lower level of the hotel is a restaurant and there are strong curry and cooking odors everywhere. I will say it appeared clean but not worth the price by any standard. It said A/C but not sure it turned on. We had no interest in staying so called an audible and went to Zermat to a favorite place. Worth the lost fees

2.0 / 10.0

I don't look for anything fancy in a hotel, just a clean and comfortable place to sleep. This was neither of those. The beds appeared clean, but were not comfortable; seemed to be a single thick slab of foam, and the pillows provided no support and pillow cases were rough and scratchy textured fabric. Luckily our bathroom was newly remodeled, but there were clusters of mold on the ceiling. When entering the room the first time, it was so stuffy and smelled like a combination of fried food and cleaning products trying to cover up the smells. The only way to ventilate was to open the balcony door and turn on some fans; it's not possible to safely leave a window open while away as someone can enter through the balcony, so we had to seal the room shut again when leaving for the day (resulting in a smelly and stuffy room when we returned). These conditions would have warranted a 2-star rating, but I give it 1-star due the hotel itself being falsely advertised in the photos. There are no flowers decorating the balcony as shown in the main photo, and it does not have a European charm feeling with an Italian trattoria downstairs--there is an Indian and Chinese restaurant instead, which I'm sure are delicious, but the noise and smells wafted up through the open balcony door and into our room. The hotel lobby and hallways are grimy and outdated, they key system for the room is clunky, and the staff attitude is mediocre. I do not recommend staying here if all this would bother you.

10.0 / 10.0

Location, service, near by restaurants

8.0 / 10.0

.

1.0 / 10.0

Very dirty.

4.0 / 10.0

This hotel has a great location, but is dirty. The sheets were stained, shower curtain moldy.

1.0 / 10.0

Do not stay here, very old, very dated, staff is frankly non-existent, with the exception of the cleaning person we saw once or twice. NO A/C which honestly is most of Switzerland. But even so one window no screen, so you cant leave it open because of the flies. Stay somewhere else, anywhere else, nothing could be any worse.

8.0 / 10.0

Stayed in the hotel for 5 days. Yeah, it's pretty pricey. Not just the hotel, but the whole town is expensive. The hotel's in a great spot. Getting around is easy. It's like, less than a 10-minute walk from Interlaken West station, and both Coops are close too, like a 5-10 minute walk. Make sure you check the bus and train times earlier. Most of the available for every 30mins or 1 hours. Check the weather one or 2 day before and alternate the plan accordingly.

1.0 / 10.0

I had an awful stay at this hotel. The building is extremely old and clearly not maintained. The bedding was absolutely unacceptable – with holes and stains that made me question the cleanliness and hygiene standards of the place. The heat in the room was unbearable, and there was no air conditioning. Opening the window only made things worse because of the loud noise from the street, making it impossible to sleep. The pillows were terrible, extremely uncomfortable, one too hard other too soft. And to make matters worse, this place was way too expensive for what it offers. For the price, I expected at least basic comfort, but this was a complete disappointment. Definitely not worth it. I would never stay here again and strongly advise others to look elsewhere.

5.0 / 10.0

Clean rooms and friendly staff. Right in the center, very convenient to nearby stores.

2.0 / 10.0

Worst place to be

6.0 / 10.0

The India restaurant next door is authentic Good location.

2.0 / 10.0

It'S really not a nice place to stay. Pricing is out of this world and the room was dirty, as the bathroom was. But the AC unit was functioning properly

2.0 / 10.0

The staff was not friendly at all

4.0 / 10.0

Old and dirty property so be prepared.

8.0 / 10.0

Check in was fine, attendant was nice. Room was ok, but so hot, also mold spots in shower could use updating. Overall fine place to crash for the night.

8.0 / 10.0

It was roomy, all details including bed lamps and and shower necessities were handled well. It was quiet and clean. The building was a bit old, doors a bit dilapidated, and a bit expensive.

4.0 / 10.0

Deceiving online pictures. Bathroom very dirty and dated. Mold on shower tile. Broken tiles molded together. Shower very small. No place to hang wet towels. Linens and towels are thin and well used. Hotel smells like the Chinese & Indian food from the restaurants on the ground floor. Not worth the price we paid.

6.0 / 10.0

Hotel is between an Indian restaurant and a Chinese restaurant. Very odd location but rooms were very spacious

2.0 / 10.0

Highly disappointed. The room was yucky. Bed awful. Bathroom gross

8.0 / 10.0

People were very nice. My room did not have a remote control or an operational sage. That was really no big deal though to me.

10.0 / 10.0

Its okay hotel to stay.

10.0 / 10.0

Was good, would book it again

2.0 / 10.0

Excellent location, dirty, TV didn’t work and I was bitten by something in the room.

2.0 / 10.0

I walked into my room and there was black hair all over my pillow as well as the other beds, and multiple large stains all over my white comforter. There were cigarette ashes all over the back balcony and they were empty bottles in the shower which told me nobody came in and cleaned the room after the people staying prior. One of the lights did not work and was shattered. The blow dryer was in the bathroom although did not turn on. We are not picky people although are very upset with our stay in this hotel and will not be returning again.

2.0 / 10.0

Great location. Poor cleanliness. Room stuffy with mold & leftover items from previous guest.

2.0 / 10.0

We were in room 101 and there was mold all over the room: on the walls, ceilings, along the baseboards of the floor, in between the bathroom tiles, etc. We had arrived to the hotel around midnight to check in, so by the time we got settled in and noticed the mold, the lobby was closed and there was no one we could tell about the issue. We had no other option of another hotel to go to for the night. In the morning I alerted a staff member when we checked out and she said that she couldn’t do anything because the manager wasn’t in the building. Extremely dissatisfying experience due to the unsanitary conditions of the room. Would not recommend staying here.

4.0 / 10.0

The only thing good about this hotel is its location. It is near Interlaken West station and several bus stops servicing the area between West and East. There are plenty of restaurants and shops within easy walking distance. Now the hotel. The room and especially the bathroom is definitely not like the picture. It is rundown. Although basic the bedroom is ok (it even has usb plug), the bathroom leaves alot to be desired. The toilet seat doesn’t fit or installed right and jostle when u sit. There was mold in the ceiling. The towels were pretty thin. There is no shampoo provided just soap. For the price charged it is so overpriced for this hotel that billed as 3 stars but I would say 2 at best.

4.0 / 10.0

Not very good and clean and no towels or paper toilet papers in the room

4.0 / 10.0

I would rate this as 1 step above a hostel. You do have a private room and bathroom but the room is sparse and quite small for 2 people. The bathroom we had was full of black mold spots and the linoleum was lifting. The composite floor in the room had multiple spots that were separating. While some of this is trivial, it does give the appearance of poorly kept hotel. The mattress are a bit thing and uncomfortable. The staff was friendly and willing to accommodate extra pillows and towels but do not expect much more. If you are looking for a place to just sleep, then this is the place for you. If you are looking even moderate comforts then I would look elsewhere,

4.0 / 10.0

there were stains on the curtains and a big stain that was left on the shower floor. the heater was leaking and did not feel safe to be left on. it felt like the room had barely been cleaned after the last guest. the hotel seemed dirty overall and the elevator felt unsafe to be in. the hotel is in a good area which is why they can charge the prices they do and provide such a mediocre experience for guests. the hotel location was convenient to the city and the staff were nice - however did not have much interaction with them.

4.0 / 10.0

Staff is very friendly and helpful. Small area for on site paid parking. Located in prime restaurant and shopping area.

4.0 / 10.0

Staff is very friendly and helpful. Small area for on site paid parking. Located in prime restaurant and shopping area.

2.0 / 10.0

This property was run down & not clean. Our shower had mold & mildew. The shower curtain was disgusting. We were afraid to use the shower. We would have checked out but were traveling with a baby & it was inconvenient to move again to another hotel. The property is way too pricey for the product

8.0 / 10.0

Staff were nice and helpful. room had big windows with a view and was relatively quiet for a large town. very convenient to dining and shopping, train station.

8.0 / 10.0

Easy check in. The room was comfortable but wished it had more electrical outlets & convenient light switches. Location was excellent as there were a lot of restaurant options & close to the Interlaken West train station. Nice overlooking the park where the paragliders land. Staff were great & helpful.

4.0 / 10.0

Booked a room for 2 adults and 2 16-year old girls. Only 3 beds were available although it said it could fit 4 people during booking. Paid additional fee to get an extra bed.

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