Comfort Suites Owensboro South

The room was not ready when we got there. They were not happy that we booked through a "third party". I was told they charged a lot more for their rooms versus what we were paying. The lady that was in charge of housekeeping was outside smoking. The lady at the front desk kept texting her to see if the room was cleaned/ready. She was out there when we drove up. She finally came in and called someone to check. Before we went up to the room, the lady behind the desk said if we didn't like the room, the only thing she could do was give our money back. We could move to another hotel because they didn't have another room available. We went to the room; it was dirty and the smell was horrible. I tried to find another hotel but could not find one in our budget. We went to Walmart and bought cleaning products to clean our room. We will not be staying at Comfort Inn in Owensboro, KY again. Very disappointed!!!

Our room smelled bad, we had to go purchase air freshener in order to be able to stay in room.

One of the dirtiest hotels I’ve visited in years. My bedding and towels were clean, but the floors, elevator, dining area, lobby were absolutely filthy. There were no other places to stay, so I couldn’t leave. Ice machine didn’t work. The door wouldn’t latch and had to be fixed. There’s mold growing in the window grooves. The staff was friendly and the room was quiet. I was looking forward to a nice stay, but I’m just glad it’s over.

Lots of shopping options but we did not shop. In town for a family reunion. We've stayed at this motel several times but it has gone downhill a bit since last time we stayed.

It was nice and quiet

Clean and comfortable room, accommodating staff.

Old building. Rooms look old. Also furniture

Older hotel staff very friendly breakfast is good & plenty but the gym equipment all broken & the business service out of order

There were stains all over the furniture and carpet and signs of mildew in the shower. The mattresses were wrapped in plastic which made me think they may have had a bed bug issue in the past.

No hair dryer in room. The message light never turned off. Staff outside instead of behind the counter. Shower/tub valve inoperative.the value received was not in line with what I paid.

First of all, the staff employees were excellent in every way possible. The problem was the handicapped room I received (room 102) smelled of mildew upon arrival. I stayed in that room Friday, 15 Aug 2025, in the middle of the night the mildew smell got worse. I went to investigate the issue and found the air conditioner or something near the air conditioner was leaking water so much so that the carpet at least one fourth of the carpet in the room was drenched wet. I went to the front desk and told the employee what the issue was and he said he’d let the next crew know about the issue and would change me to another room. Upon my return that afternoon 16 Aug, I went to the front desk to see which room I’d be moving into. There was know notes left about the issues of room 102. So I asked the next person to come see the problem, she said they weren’t allowed to go into the room. I wanted to prove to them the wet carpet, the mildew smell intense and my need to move room. They inspected the room and confirmed the carpet was indeed drenched with water and moved me to room 201. Once on the second floor there was a problem with the air in the hallway and the stench of mildew again. The door to room 201 would not close on it’s own and stayed ajar. This property is in need of repair. I request a refund for not getting the handicapped room due to my severe disability i almost fell getting in and out of the tub while in room 201 and the horrible condition of room 102 my cell 937-231-3997

Everything was great except the fact my sister woke up with bits from being bitten by ants found in the bed

We were extremely disappointed with our stay at this hotel. Upon arrival, we walked into our room and immediately noticed that the bed looked as if someone had already been lying on it. When we brought this up to the front desk employee, we were told that the housekeeper is ‘lazy’ and sometimes sits on the bed while making it. We asked about changing rooms and were informed the only available room was on the bottom floor, but it likely smelled bad due to a recent leak that had soaked the carpet. Instead of offering a proper solution, we were asked to check the sheets ourselves and were handed extra sheets to change them if they were dirty. The room itself was not well maintained—there were no toiletries stocked, no Kleenex provided, the lamp shades were stained and in poor condition, and the couch was visibly dirty and had a stain. Additionally, every time we entered or exited the property, there were people smoking cigarettes right outside the entrance, which made coming and going unpleasant. Overall, this was not the clean or comfortable stay we expected, and the lack of professionalism and basic standards of cleanliness was disappointing.

This hotel is by far the dirtiest place I’ve stayed. First room hadn’t been cleaned (very obvious). I complained and got a different room and it wasn’t much cleaner. Tried to find another hotel in the area but rooms were limited so we stayed but will not use this hotel in the future.

I did not like the large stains in the carpet. The air conditioning unit was noisy. In the breakfast area, there was no regular coffee. The attendant said she had told them a week ago that she needed regular coffee, but she never received it. She was polite and kept the area well stocked and clean, so it wasn't her fault; it was the fault of management.

Love the location the parking was very convenient. We were going to an amusement park and everything was very convenient

The staff was super nice, but our room smelled like dirty feet, had loose tiles, hair in the "clean" shower, and it seems like there are people living at the hotel. But the sheets and towels were clean, the room was spacious and the breakfast was nice. You could tell the staff was trying to make guests stay comfortable, but the property was not well kept.

The stay was nice, but I will say the pool was off, like salty and murky. The hot tub is not really a hot tub its a hot bath with jets that shoot straight out of the water all over the whole room. Wild.

Room was clean .. property and area not so much.. area was noisy at night

I was very uncomfortable with the homeless hanging out side of the hotel. I think some came in to the lobby to hang out. I had a local friend state the the women’s prison was having these ladies clean rooms. This is fine if we have checked out but I am not excited about having excons in my room cleaning with some medications and electronics in the room.

The beds were not comfortable, the linens were old and would not stay on the bed. The area we stayed in was in need of upgrading. The Breakfast was good.

I appreciated the artic blast as we entered. Ecause it was over 90 degrees outside. Everything in this hotel was nice, clean, and enjoyable.

Very safe location and near everything. Room was clean.

The personal in fixing the breakfast was helpful. All the staff was friendly. I had one day had to tell them to make my bed, they were in there earlier and didn't make the bed. I'm not for sure but I don't think they ran the sweeper or mop daily. Other than that, I was pleased with my stay.

It was very clean and well maintained.

The hotel was clean and a lot selection for breakfast

Hard to find. Not in a nice area. Rooms need updated. Only good thing was the Front desk clerk that helped me get in. Should have checked on the room before staying.

We had a group with us with a total of 3 rooms. Booked it because of the ratings. Ratings were absolutely incorrect. Hotel is ran down. Rooms were dirty 1 bathroom was never cleaned. (HAIR AND URINE) Sheets dirty Towels had rust stains Breakfast was cold and not a variety. Over all stay was displeaseling. However the staff was very friendly. Not worth the price paid.

Breakfast was good. Staff very friendly

Property was old carpet stained looked dirty room was very large couch was stained and dirty food was very tasty staff was great front desk food service to house keeping they all were really nice house keeping was doing the best they could.

Dirty, unchanged sheets, dirty cabinet faces and dresser both with visible liquid and other unknown substance dripping and dried on them, trash still in bathroom and oil and hair on kitchenette sink. Pictures were sent to establishment. Only nice part about our stay was Jessica at the front desk. She was very kind, hardworking and understanding of our frustration. She did her best to accommodate.

Great Staff! Hotel was clean and convenient. Staff was very helpful. Breakfast was great. Barbie at front desk was wonderful. We will definitely stay here on our next trip to Owensboro.