Grand Hotel Barone Di Sassj

I stayed in this hotel for 3 nights. There’s no kettle, cups or even a single glass in the room and the water left in the minibar is over priced. The receptionists in this hotel really need to improve communication skills. First night I asked for some hot water to dissolve my medicine and the male receptionist initially refused but later agreed to give some and asked me to come to the reception. When I went he asked me whether I brought something to take hot water and when I said no he was so rude and said “ you want me to give it to your hand”. Thankfully when I returned to the room after dinner there was hot water in a jar but no cups. The next night (10th of June around 7.30pm) I asked for some hot water again and the female receptionist flatly refused to give some and was very rude and put the phone down on me. She said if I want hot water I should go to a nearby restaurant and ask. When I asked her name so that I can report to the manager she said “ I don’t have to give my name to you”. When I said I was given some water the previous night she said “ he was wrong to give you hot water “. I then went to a nearby restaurant and asked for some hot water and they were kind to give me some. Breakfast was basic but same all the 3 days. Room was large and clean but the telephone didn’t work. They did however sort it out when requested. Cleaning lady was nice and polite much more nicer than the reception staff. Hotel caters groups on coaches but doesn’t care about singles.

Nice but not perfect, arrived the 1st. Room without Cold Water, we got another one, AC not working. Furniture was ok. The Breakfast good like it 😋

Really lovely hotel within walking distance of a metro. Very helpful staff, our pre booked taxi was 15 mins late for a trip but staff phoned twice to chase it up, also good communication before we arrived at the hotel. I’d say the rooms looked better than the photos and it was a really good price for Milan Hotel is outside the ZTL zone which was really good as we drove. Would recommend it as a place to stay and would definitely stay again

1 - Wifi in the room was horrible. I couldn't even use it so I used my cellphone's hotspot. 2 - Room was too hot (28degrees cel.) and thermostat was not working. Left the window open all the time! 3-Light in washroom, above the mirror was not working. 4- ...

It was a good hotel. not great, but good.

Stylish and elegant hotel.

Very welcoming staff, especially the young man that was checking us in and out. Very romantic breakfast area. First time got an ACTUAL double bed and not two beds pushed together, THANYOOOOU❤️🇮🇹 Overall experience 10/10

The hotel is very very tired, not recommended. Area is not good either.

The hotel is very very tired, not recommended. Area is not good either.

Property is dated, breakfast room smelled of mold. No restaurants close by, odd location. Would not recommend this property.

Very Nice hotell

Very Nice hotell

Hotel is quite worn out

Hotel is quite worn out

This is the third time I’m staying there . This time I didn’t enjoy it. The first room we were give had no air con, very hot and fridge does work. On the second day we requested if we can move which we did and this time/second room the shower was full of lime scale and when you turn it it on the water goes all over the toilet plus we didn’t had phone to call room service. At this stage we didn’t want to tell them as we didn’t want to move from room to room. We stayed extra night in Milan but we chanced hotel.

This is the third time I’m staying there . This time I didn’t enjoy it. The first room we were give had no air con, very hot and fridge does work. On the second day we requested if we can move which we did and this time/second room the shower was full of lime scale and when you turn it it on the water goes all over the toilet plus we didn’t had phone to call room service. At this stage we didn’t want to tell them as we didn’t want to move from room to room. We stayed extra night in Milan but we chanced hotel.

Very nice hotel

Very nice hotel

good place and friendly staff

good place and friendly staff

There is a big issue with shower water temperature, never mixed well , boiling or chilling. Never been repair . To take a shower had to be with towels. Breakfast buffet for eleven day the same! No bar to buy a coke or wine .

There is a big issue with shower water temperature, never mixed well , boiling or chilling. Never been repair . To take a shower had to be with towels. Breakfast buffet for eleven day the same! No bar to buy a coke or wine .

On the facility list it does say we provide iron on request but when we arrived we where told we have to go down to ironing room which can be busy. It was very not inconvenient and time consuming waiting on the queue.

On the facility list it does say we provide iron on request but when we arrived we where told we have to go down to ironing room which can be busy. It was very not inconvenient and time consuming waiting on the queue.

Clean and staff are friendly

Clean and staff are friendly

Old and rusty

Old and rusty

Try to avoid at all costo, rude and harrasing personal, old facilities, parking not guaranteed, super expensive offering not much, the internet is super slow and they will do nothing to fix it, lte or 5g also super slow in the area. Worst breakfast in long time, coffee was terrible, If I give 2 stars I am risking

Try to avoid at all costo, rude and harrasing personal, old facilities, parking not guaranteed, super expensive offering not much, the internet is super slow and they will do nothing to fix it, lte or 5g also super slow in the area. Worst breakfast in long time, coffee was terrible, If I give 2 stars I am risking

Overall a nice play to stay. My fiance and I stayed here for the 2022 Italian Grand Prix and it was a 10-15 minute walk to the bus/train station that take you right to the circuit. It has to be said that if you are planning to go Friday - Sunday, the entire day is basically dedicated to Formula 1. I say that because there were quite a number of people who were staying in downtown Milan, and their trip added another 20-30 on top of our stop. Staying here provides enough options for food and the like--the gentleman who owns/manages the restaurant in the hotel was extremely nice and friendly as well.

Overall a nice play to stay. My fiance and I stayed here for the 2022 Italian Grand Prix and it was a 10-15 minute walk to the bus/train station that take you right to the circuit. It has to be said that if you are planning to go Friday - Sunday, the entire day is basically dedicated to Formula 1. I say that because there were quite a number of people who were staying in downtown Milan, and their trip added another 20-30 on top of our stop. Staying here provides enough options for food and the like--the gentleman who owns/manages the restaurant in the hotel was extremely nice and friendly as well.