Where to sleep - Hostel

Do not stay here for your own health. A positive: the location The negative: this place is filthy and unhygienic. The bedroom: sheets, towels, and bedding had dead bedbugs, black bedbug "leavings," a blood smear, and human hair. Mattress had a lot of questionable stains that looked like urine. The toilet: overflowing garbage can, a broken board with nails sticking out of it on the floor, garbage in the sink. The showers: the floor is filthy! Messaged management through hotels.com and also called them to let them know I wanted to cancel the rest of my stay (no answer on phone). After my reservation was finished, they let me know they did not receive my call and there was an error with hotels.com. I sent pictures of everything including the bed bug bites on my face from sleeping here. They offered me $30 off of the $300 booking instead of a refund for the days I didn’t use.

Conveniently located and quiet with large bed but aircon in cubicle didn’t work so super hot at night unfortunately. Completely fine but there are better options in the city at a similar price point.

Business trip. This is a youth hostel. Nothing more, nothing less.

Moldy bathroom, toilet so small that you can not even open the door fully. Capsule was to warm half of the people there left there door open, some where very noisy (23-01h) Mattress was dirty and had a red lump (cant define what it was) under the sheet. Shower had should be cleaned with vinegar.

Room was great but the shared bathrooms and showers were not well kept

Review for a private room with double bed The room was good and the bed was good and comfortable, nothing more to wish. The problem was the toilet facilities that aren't on an acceptable level. There were three toilets all in all. Two of them in cubicles in a common area with sinks outside, the problem with these were that the walls end half a foot above the floor so privacy is limited, to say the least. The other toilet, which is secluded, is so narrow that you can't spread your legs even to take care of the most basic hygien. I've often stayed at hotels with shared toilets, mostly in Britain, but never experienced anything this undignified.

Review for a private room with double bed The room was good and the bed was good and comfortable, nothing more to wish. The problem was the toilet facilities that aren't on an acceptable level. There were three toilets all in all. Two of them in cubicles in a common area with sinks outside, the problem with these were that the walls end half a foot above the floor so privacy is limited, to say the least. The other toilet, which is secluded, is so narrow that you can't spread your legs even to take care of the most basic hygien. I've often stayed at hotels with shared toilets, mostly in Britain, but never experienced anything this undignified.

Nothing to complain.

Dirty common areas, too few toilets with no privacy, and thin walls. There’s no security or supervision on premises, so anyone can do whatever as long as they are through the doors. Had a very scary night incident in the corridor when someone banging on the main door was let in. I most definitely don’t recommend staying here — pay a little extra and go to a hotel or ANYWHERE with actual staff around. (Calling the phone number — or the police — is hardly an option when everything can be heard through the walls and there are instable people having a fight in the corridor)

Dirty common areas, too few toilets with no privacy, and thin walls. There’s no security or supervision on premises, so anyone can do whatever as long as they are through the doors. Had a very scary night incident in the corridor when someone banging on the main door was let in. I most definitely don’t recommend staying here — pay a little extra and go to a hotel or ANYWHERE with actual staff around. (Calling the phone number — or the police — is hardly an option when everything can be heard through the walls and there are instable people having a fight in the corridor)

It’s not in the location that it shows in Apple Maps, making finding it difficult when first arriving. Showers smelled like piss like other reviewers commented, when I went out for a run the first morning, I was immediately confronted by a homeless person, trying to open the door and asking to use. And drunk passed out homeless people would sleep on the stairs you walked by. The door stop in the room is also positioned perfectly to stub your toe on. If you’re going to Copenhagen and can afford better, definitely look elsewhere! Don’t cheap out, because it did feel unsafe. Location is convenient for the train and Tivoli gardens!

It’s not in the location that it shows in Apple Maps, making finding it difficult when first arriving. Showers smelled like piss like other reviewers commented, when I went out for a run the first morning, I was immediately confronted by a homeless person, trying to open the door and asking to use. And drunk passed out homeless people would sleep on the stairs you walked by. The door stop in the room is also positioned perfectly to stub your toe on. If you’re going to Copenhagen and can afford better, definitely look elsewhere! Don’t cheap out, because it did feel unsafe. Location is convenient for the train and Tivoli gardens!

Bathroom was an issue. Two bathrooms on facility: one is a small box, one is bigger one that is shared between male and female. Room temperature could not be controlled. Two small seperate blankets. Overall okay stay but could have been better.

Bathroom was an issue. Two bathrooms on facility: one is a small box, one is bigger one that is shared between male and female. Room temperature could not be controlled. Two small seperate blankets. Overall okay stay but could have been better.

Nothing was good even the staff was impolite especially the blond girl Nothing was good

Nothing was good even the staff was impolite especially the blond girl Nothing was good

Terrible stay, the cabin was dirty even the blanket. All the structure was very dirty, the shower very small. The position is great, right in the middle pf the city, near the Tivol Park.

Terrible stay, the cabin was dirty even the blanket. All the structure was very dirty, the shower very small. The position is great, right in the middle pf the city, near the Tivol Park.

Nice

Nice

Good location and set up. The bathrooms can be done better.

Good location and set up. The bathrooms can be done better.

Great option if you just need a place to sleep. Location is right next to railway station, though a bit hard to find. Didn't get my door code and didn't notice it until i was at the door. Luckily the support was easily reached by phone and problem solved. Slept in capsule for a first time, which was a great experience. Noice from other guests came through the nibht, especially doors slamming but after midnight it got quiet.

Great option if you just need a place to sleep. Location is right next to railway station, though a bit hard to find. Didn't get my door code and didn't notice it until i was at the door. Luckily the support was easily reached by phone and problem solved. Slept in capsule for a first time, which was a great experience. Noice from other guests came through the nibht, especially doors slamming but after midnight it got quiet.

Had a few issues with the PIN code for entry: I first didn’t receive the email with the PIN code on the checkin day, so had to call them to be able to get in. They said this could be due to a communication problem with Hotels.com. On the day of checkout, I left my capsule at around 7:30am to go to the bathroom, and found that my code didn’t work anymore when trying to go back in… had to call them again to sort it out. Fortunately the issue was always sorted out quickly by phone but I think this problem of PIN codes expiring before checkout should be fixed. Another person had the same problem as me an hour later, and had left his phone in his capsule, so he had to ask for someone’s phone to call them. Apart from that, the capsule was clean, spacious enough for one person, and the experience was very good for the price.

Had a few issues with the PIN code for entry: I first didn’t receive the email with the PIN code on the checkin day, so had to call them to be able to get in. They said this could be due to a communication problem with Hotels.com. On the day of checkout, I left my capsule at around 7:30am to go to the bathroom, and found that my code didn’t work anymore when trying to go back in… had to call them again to sort it out. Fortunately the issue was always sorted out quickly by phone but I think this problem of PIN codes expiring before checkout should be fixed. Another person had the same problem as me an hour later, and had left his phone in his capsule, so he had to ask for someone’s phone to call them. Apart from that, the capsule was clean, spacious enough for one person, and the experience was very good for the price.

Not a convenient place

Not a convenient place

Staff did not send us an entrance code. stranded outside for hours. Never got a response from them. A random civilian helped us. Not very clean. Loud surroundings.

Staff did not send us an entrance code. stranded outside for hours. Never got a response from them. A random civilian helped us. Not very clean. Loud surroundings.