Quality Plainfield - Indianapolis West

Clean room, a little noisy, breakfast was subpar but overall a good stay.

Good service

Room was exceptionally clean! Staff were very nice. Convenient to several restaurants and shopping. Could easily walk to a few places. I stayed 3 nights. Saturday night was a bit noisy with some rowdy people above, and loud vehicles in and out of the parking lot. But, I’d stay here again.

The Qual

Other thwnnthe outlet out it was nice

Exterior doors weren't locked and room windows were opaque due to lime scale. Alarm in adjoining room was blaring for hours. Office chair was extremely flimsy. Some light bulbs were gone and a desk light with a shorted-out cord was plugged into a timer that shut off every 30 minutes. Not enough wall outlets and none of the outlets worked on the desk lamps. Guest in next room was coughing very loudly late into the night. Loud motorcycles woke me up at 5am. Breakfast was minimal and the sausages were cold. Lots of noisy people in the hallway talking and dogs were barking all night long.

Average property condition, but staff was friendly and professional and had a quick and easy check in

The staff was very nice

There was pubic hair in the towels and wash cloths. The floors were wet in the room. The toilet was not bolted down. The room smelled like a hamster cage. Absolutely disgusting

There was no syrup for my waffle but it was still good

The room was clean, the bed was very comfortable, and the hotel itself is in a safe and quiet area that is convenient to the airport. However, I was disappointed with the breakfast. The hours were 6-9 and I arrived at 8:15 am to find that they were out of both scrambled eggs and milk - and no one ever came by to check or replace these items. Both sides of the juice machine were malfunctioning, and since there was no milk and I do not drink coffee, the only beverage option was water. The waffles and bagels were very good, but I would have loved some hot scrambled eggs, juice, and milk so that I could have had cereal. I can understand not refilling the eggs and milk if they run out 5 minutes before the end of the breakfast period, but when there are 45 minutes left, these major items should be replenished.

Nothing worked, telephone had to be replaced upon arrival. Refrigerator didn’t work. No covers on 3 electrical outlets. Asked to speak with manager, never showed up.

The room was too small not a lot of space

Rate was lower than nearby properties but less than perfect condition - torn carpet, refrigerator but no freezer, at least one light bot working.

Nice

Clean and quiet

It was clean and quiet

Poor room layout. No tissues in the room. Had to go to the front counter for ice.

Nice place. Quiet and convenient for race weekend.

It was quite. But has no elevator had to carry my luggage up the stairs. I was traveling alone and had two suitcases.

Clean, great breakfast, easy check in, great staff

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Great place to stay for the price

Very nice staff

The only thing I didn't like was the hot water in the shower is not hot it's like warm....but all of the staff was very polite and amazing

My kids loved the pool!

Great

It was very peaceful and relaxing stay. The staff was excellent.

Extremely friendly staff. Kendrick was amazing! Went above and beyond for our team's needs!

Took my son to a Pacers game and got this hotel about 20 min from the arena. Location seemed fine - business type area. The whole 2nd floor had a pretty strong odor, and very much so in the room. The door deadbolt didn’t completely latch (the lever lock worked fine and so did the key card). TV remote was kind of sticky, and when the water was first turned on, rust from the hot water heater cycled through for a few seconds. The pool was great, breakfast was fine, and staff seemed friendly. Felt a little like a needed another shower after leaving, and some things seemed to lack attention to detail, but some of that is expected when you pay $30 less per night as some comparable rooms. It was fine for an overnight stay in which we didn’t spend tons of time in…just wouldn’t want to spend a week there with the whole family.

I bring my grandkids once a month because the pool is warm & good breakfast

the room seemed unfinished ran out of breakfast in morning issues with keys / was a very weird feeling checking in at 8pm and and only 1 other car in parking lot