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SureStay Plus Hotel by Best Western Reno Airport

Top rated by guests

Lobby

Suite, 1 King Bed, Non Smoking, Jetted Tub (Four Poster Bed) | Bathroom | Combined shower/tub, eco-friendly toiletries, hair dryer, towels

Premium bedding, blackout drapes, iron/ironing board

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (Larger Room) | Bathroom | Combined shower/tub, eco-friendly toiletries, hair dryer, towels

Suite, 1 King Bed, Non Smoking, Jetted Tub (Four Poster Bed) | Premium bedding, blackout drapes, iron/ironing board

8.2Excellent

(1,340 Ratings)

"Room was clean. The front desk staff are wonderful and the beds are very comfortable. "

Samantha

Don't miss out! Price and availability may change

8.2 / 10.0

Excellent(1,340 Ratings)

Hotel in Reno, NV

Reasons to book

Guests love it hereGuests give this property a top rating

Great price for your budgetOne of the lowest cost properties in the area

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Mountain hotel with a seasonal outdoor pool, near Reno-Sparks Convention Center
A restaurant, a fitness center, and a bar/lounge are available at this smoke-free hotel. Free WiFi in public areas, free self parking, and a free airport shuttle are also provided. Additionally, a snack bar/deli, a 24-hour business center, and a conference center are onsite.
Housekeeping is available on request.
SureStay Plus Hotel by Best Western Reno Airport offers 265 accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and complimentary toiletries.

39-inch flat-screen televisions come with cable channels and pay movies. Business-friendly amenities include desk chairs and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.

Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities at SureStay Plus Hotel by Best Western Reno Airport

Restaurant

Map of Reno, NV

city location on map

Nearby attractions

National Automobile Museum

The Discovery - Terry Lee Wells Nevada Discovery Museum

Greater Nevada Field

DEFY Sparks Trampoline Park Reno

Available Rooms

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Hotels.com properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Hotels.com provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Hotels.com

$$$$

Top rated by guests

8.2Excellent

(1,340 Ratings)

"Room was clean. The front desk staff are wonderful and the beds are very comfortable. "

Samantha

Don't miss out! Price and availability may change

$$$$

8.2 / 10.0

Excellent(1,340 Ratings)

Hotel in Reno, NV

Reasons to book

Guests love it hereGuests give this property a top rating

Great price for your budgetOne of the lowest cost properties in the area

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

Map of Reno, NV

city location on map

Nearby attractions

National Automobile Museum

The Discovery - Terry Lee Wells Nevada Discovery Museum

Greater Nevada Field

DEFY Sparks Trampoline Park Reno

Available Rooms

About this hotel

Mountain hotel with a seasonal outdoor pool, near Reno-Sparks Convention Center
A restaurant, a fitness center, and a bar/lounge are available at this smoke-free hotel. Free WiFi in public areas, free self parking, and a free airport shuttle are also provided. Additionally, a snack bar/deli, a 24-hour business center, and a conference center are onsite.
Housekeeping is available on request.
SureStay Plus Hotel by Best Western Reno Airport offers 265 accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and complimentary toiletries.

39-inch flat-screen televisions come with cable channels and pay movies. Business-friendly amenities include desk chairs and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.

Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Restaurant

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Hotels.com properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Hotels.com provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Hotels.com

Ratings and reviews

8.2 / 10.0

Excellent(1,340 Ratings)

5.0 / 10.0

Your staff Kate was very helpful

4.0 / 10.0

Shuttle driver was very friendly. Front desk staff was competent. Restaurant had good food.

5.0 / 10.0

Room is very clean. Staff is very friendly.

5.0 / 10.0

Very clean, large and spacious room. Comfy. Would recommend. Great accommodations for the cost. In reno motel rooms are always a gamble. You never know what you're gonna get. No bed bugs, no roaches. Those are my biggest non negotiables and this place passed the test. Thank you.

5.0 / 10.0

Nice

3.0 / 10.0

Mattresses need to be replaced - the bathroom door was completely ripped off its hinges on the bottom so could not be closed. Need attention to basics

3.0 / 10.0

I’d never asked to change a room because of noise in my life until this stay. The footsteps above was unbearable. Front desk staff accommodated me but took 3 trips back to right the key. Very convenient with the complimentary shuttle to the airport, but facility is quite dated. Will stay elsewhere next time.

3.0 / 10.0

Old room, peeling wallpaper. Comfortable bed.

4.0 / 10.0

Room was very large, convenient to parking and excellent for folks staying with a dog

3.0 / 10.0

The heater was extremely loud.

5.0 / 10.0

Great shuttle service. Nice front end staff. Hotel restaurant was good.

4.0 / 10.0

Staff was helpful and the room was very clean

5.0 / 10.0

The room was clean and staff was friendly. Access to the restaurant was easy. We did not use the bar or laundry, but getting ice was fine.

5.0 / 10.0

Staff was nice. Rooms are outdated and we have a huge water stain on the ceiling. Bed was comfortable and room was clean. Parking can be tight.

1.0 / 10.0

Bar food was awful. One of the bartenders tried it and agreed with me, but still charged me for it.

3.0 / 10.0

The staff were amazing! The room was clean and the water temp. and prssure were awesome! The only criticism i have is the bedding. The bed sheets were scratching, there is literally no blankets; a thin piece of material! I used the decor strip as a cover😵‍💫

4.0 / 10.0

So convenient for an early morning flight out of Reno. The hotel was quiet and the staff was helpful.

4.0 / 10.0

Quick trip for a funeral. Beds were comfy, shuttle was great. Could use some updates but it was clean

5.0 / 10.0

I had a quick and easy check in. The young lady behind the desk was very sweet and helpful. I just went to my room, went to bed early and checked out early to catch my flight. We were very close to the airport and that made the morning so much better!!

10.0 / 10.0

Room was clean. The front desk staff are wonderful and the beds are very comfortable.

8.0 / 10.0

The room could have been cleaned up better .. in The hallways there were a lot of leaves and dirt. We got in late and our phone rang but we couldn’t answer it so I used my cell to call the front desk where they said they were testing the phone!? I ended up unplugging it cause they called three other times which was also weird.

10.0 / 10.0

great room and service!

10.0 / 10.0

It was the perfect location. The room was clean. It was nice. Everything was great

10.0 / 10.0

Love to stay here if we have an early flight because of the great shuttle service, clean, quiet rooms and the dining options. New Indian cuisine restaurant is great and the delicious cheeseburgers and fries and a brew are always great in the pub. Staff is always nice and friendly.

4.0 / 10.0

Friendly staff

4.0 / 10.0

Staff was courteous

4.0 / 10.0

Room was clean and nicely set up; amenities were nice breakfast had a lot of variety. The check in/out process was super easy

4.0 / 10.0

Their pillows are terrible. They are 1 feet wide weird.

6.0 / 10.0

Upon arrival the staff wasn’t very nice. Morning of check out I asked if I would be able to do a late checkout. They said they only grant 5 and those were taken. Basically “get up earlier if you want a late checkout”. They said we could have until 11:30 and would tell housekeeping. Housekeeping tried to enter at 11:05. I’ve worked in a hotel before so I know that flips take some time. However, if you only have a limited number of late check outs, then when guests ask the night before, you should take those requests then as opposed to in the morning. That way from staff to guests, everyone knows what’s happening in the morning.

3.0 / 10.0

The room was clean and the staff were great. The airport shuttle was punctual and the driver was a hoot. My only complaint was the smell of the room. They used some kind of perfume/air freshener that wrecked my allergies.

8.0 / 10.0

Right infront of the airport

3.0 / 10.0

They need to change their carpet in the room which looked so horrible

6.0 / 10.0

There was no internet in the room

4.0 / 10.0

Not awful, but a little dated.

4.0 / 10.0

Airport convenience!

3.0 / 10.0

Front desk clerk was rude and hard to understand

1.0 / 10.0

Filthy hotel... furniture in room bought at a garage sale from the looks of it... shower moldy...

10.0 / 10.0

Right next to the airport. Very convenient. It’s quiet except for some air traffic starting in the early morning. The room was clean but had an odor to it. The toilet was running and needed attention in room 423. Bed was comfortable. Breakfast not included but there is a restaurant on premises. Didn’t eat there.

3.0 / 10.0

Friendly shuttle service, but that’s about it unfortunately.

10.0 / 10.0

Parking, lighting, and access to room were all convenient. Staff very friendly and helpful. We very much enjoyed our stay at SureStay . We've been here before, and will definitely return. Thank you Staff for clean, and organized room amenities.

FAQs

Is parking included with this hotel?

Parking is not specified as an available amenity at SureStay Plus Hotel by Best Western Reno Airport. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.

Is SureStay Plus Hotel by Best Western Reno Airport pet friendly?

Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at SureStay Plus Hotel by Best Western Reno Airport?

We found 1 amenities for this rental. This includes , and restaurant.

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