Copley Inn & Suites By OYO Akron OH

Absolutely disgusting. I had to scrub the bathroom before we could use it. (Which means I had to spend more money on top of what we spent for the room itself overnight. I had to go purchase cleaning supplies just for that reason) The toilet and shower specifically were atrocious 😩 bed was uncomfortable as hell, and I did see a roach crawling on the desk table. Just one bug that one time but still, it’s the principle. right? Either way l wouldn’t recommend this place at all. Not at all for the price. Good luck.

When i checked in the "clean room" was filthy, obly the surfaces had been wiped poorly as they were sticky. During heavy rainfall the 1st floor leaks into the rooms when i brought it to their attention i was told maintenance would look at it and id get housekeeping, that never happend.

I like that the room was big

Yes, hearer works. Lots of places in walkable distance..

No movie channels. Fridge very loud. Walls marked up. No luggage rack. Coffee maker still had used pod from previous guest. Ceiling has massive water damage. Door is bent in and security latch is missing. Some of the ights didn't work. Hardwood floor and *carpeted* sidewalks outside are dirty. No hand towels in room. Check in took over 15 minutes. No breakfast offered. Somebody was smoking weed outside my door.

There were cochroaches in the room….. the room disgustingly dirty… We left in the middle of the night because of how dirty it was in the cockroaches

No clear entrance location to the building. I messaged hotel when I would arrive. Late Ck in. I arrived & had to wait 15 min. as desk clerk seemed to be trying to help a young lady. Eventually she sat down in the lobby. He told me my reservation had been canceled & I should have been notified but… he had one room. 315. Ok. Thankfully. He made many attempts to get the plastic key card to work. Must’ve taken 1/2 hour to check in maybe longer. He kept checking things. Very nervous fella. Nice enough. Kept appoligizing. He made 2 keys. Only 1 worked. The door I had to push on to open. The toilet bowl was gross…dirty, Marks on baseboard & walls. Black out curtain attachment was broken. Rusty drain in tub. Old & ugly faucet. Towels & bath mat had black marks & mismatched colors. White, orange & tan. The bed cover had a rip in it. Bed was comfortable & one pillow was not too hard. The ice machine was broken. Had to go to lobby to get ice.

The rooms are dirty nasty and the property is filled with roaches couldn't even stay there one night checked in and checked right back out after I seen a roach

Clean and cheap but not much more to offer.

The room is as filthy. I decided to not use the phone with all the grime and hair on it. The bed was surprisingly comfortable. Since the elevators are accessed before you go into the hotel, I found a homeless guy sleeping in the hall. The staff was very friendly

They need to do a deep clean throw everything away thats stained smh. Where is the towels. They need to do better this was horrible not to mention the receptionist shes like a nice nasty person but i hope it finds happiness n peace within itself!

Nothing unique. Rooms were not clean and sheets were not clean. Bought my own and used them. Strong Marijuana smell in the elevators and hallways.

This place was so gross and did not feel safe. Ended up checking out and not even staying the night.

Bait and switch rooms. It is a dump.

Keep up the good job

A/C was out in the room customer service was awful

Not nice at all...tv broke....toilet wouldnt flush....overall gross....and not a kid friendly environment

It was dirty the staff was uncooperative place should be condemned

Dirty blankets, toilets did not flush, noisy air conditioner, tampon Found in toilet , reserved larger room (#301) but air conditioner too noisy to stay in. Gave us. A smaller room. Staff said talk to manager about a refund but no manager available. One bed had stains, we wondered if it was bed bug poop. For sure would not want to sleep in those beds again. Doubt I will ever hear from a manager or get a refund

Little run down, not an uncomfortable place. Wouldnt leave anything valuble there because it wont be there when you return, based on my experience.

Awful. I was charged on my card for a “no show” when I did show. Then paid cash for same room. Didn’t realize they charged me twice

we did not even stay couldnt get money back. Bathtub filthy,bedding not changed.Doors wouldnt open cant believe expedia would even intertain a place like this. Had to go somwhere else was there for soap box race. Dont no if ill ever go through expedia AGAIN!!!!!!!!

Front desk employees were very nice. Beyond that not too impressed but at the rate I paid, I shouldn’t complain. No one took out the trash for three days. Ice machine broke. You get what you pay forZ

Upon arriving and receiving our room assignment, we first inspected the space before bringing in our luggage. We attempted to turn on the main light, which appeared to be motion-activated, but it failed to respond. This wasn’t a major issue, as we were able to turn on a lamp instead. However, once the room was illuminated, it became clear that the cleanliness was far below expectations. There was visible dust on nearly every surface, the mattress was stained, and the bathroom had hair throughout. While the staff we interacted with were exceptionally friendly and courteous, the condition of the room was outdated and unkempt.

Horrible tv remote didnt work had to go buy universal remote because they didnt have one that worked

The sheets looked unwashed, faded spots and stains. The night time desk clerk was great and helpful. Lots of shady people walking around the hotel shirtless. Hallways and elevator smelled of weed and smoke. Got my moneys worth.

The bath tub, looked like it had stains in it, and the white wash cloth had stains on it, and the curtain had holes in it, like a cigarette or something. And there is no breakfast. There were a couple of stains on the blanket. Other than that, if it wasn't for the time of night, i wouldn't have stayed there. Besides that the coffee this morning was warm, and the guy at the counter said that it was a fresh pot

didn't even check in. as soon as I pulled into the parking lot it was apparent this was sketchy. people hanging over the railings smoking on the second floor. people sitting out in lawn chairs in front of the rooms smoking like freight trains. it just had the appearance of a SRO/someplace that rents to people who have no other place to go. vehicles in the parking lot support the initial presentation. just has the appearance of a homeless shelter.

When I tried to check in, I was told that my rooms/reservation were canceled due to over booking. Then the clerk said that we could get different room, probably. From her attitude, I could tell she really didn't want to help, so I asked her if it would be easier for her to cancel my rooms and for us to go elsewhere. I was told yes and when I asked if she would update the reservation to read canceled, she again replied that my reservation had already been canceled. However, this morning I was charged a "no show" fee. I tried to get a refund due to the fact that I actually did show up, but only left when the clerk agreed me leaving would be easiest. Also, I did see the clerk be rude to another guest and, obviously, dud not want to be there. Though, I didn't get a chance to stay, the hotel was extremely run down, moldy, and unsafe looking. I am also not holding my breath on ever seeing my refund.

I live this hotel. Always friendly, caring, and helpful. Inexpensive, clean rooms, and I will continue to choose this hotel when I need a place to stay for a night or a couple nights. Thanks for always being great people.

Price was affordable but did not feel comfortable around property. The tv signal kept skipping out. Beds were comfortable

The room