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Mercure Manchester Norton Grange Hotel & Spa

Indoor pool, sun loungers

Desk, laptop workspace, blackout drapes, iron/ironing board

Desk, laptop workspace, blackout drapes, iron/ironing board

Lobby

Privilege, Room, 1 Double Bed | Desk, laptop workspace, blackout drapes, iron/ironing board

7.8Good

(960 Ratings)

"Clean room "

Hicham

Don't miss out! Price and availability may change

7.8 / 10.0

Good(960 Ratings)

Hotel in Rochdale

4-Star Hotel

Reasons to book

Great price for your budgetOne of the lowest cost properties in the area

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

Includes essentialsPool, Air conditioner, Internet / Wifi and more

About this hotel

Victorian hotel with a full-service spa and a health club
Along with a full-service spa, this smoke-free hotel has an indoor pool and a restaurant. Free WiFi in public areas and free self parking are also provided. Additionally, a health club, a bar/lounge, and a snack bar/deli are onsite.
Housekeeping is available on request.
Mercure Manchester Norton Grange Hotel & Spa offers 81 air-conditioned accommodations with hair dryers and irons/ironing boards. Televisions come with satellite channels. Bathrooms include shower/tub combinations.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks, desk chairs, and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

An indoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include a health club and a sauna.

Children under 16 years old are not allowed in the swimming pool, health club, fitness facility, or hot tub without adult supervision. Guests under 16 years old are not allowed in the swimming pool, health club, fitness facility, or hot tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities at Mercure Manchester Norton Grange Hotel & Spa

Pool

Air conditioner

Internet / Wifi

Laundry

Balcony or Patio

Hot tub or spa

TV

Wheelchair accessible

Gym or Fitness Center

Garden

Family friendly

Free parking

Map of Rochdale

city location on map

Nearby attractions

Knowsley Safari

Manchester Art Gallery

Calderstones Park

Available Rooms

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Hotels.com properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Hotels.com provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Hotels.com

$$$$

7.8Good

(960 Ratings)

"Clean room "

Hicham

Don't miss out! Price and availability may change

$$$$

7.8 / 10.0

Good(960 Ratings)

Hotel in Rochdale

4-Star Hotel

Reasons to book

Great price for your budgetOne of the lowest cost properties in the area

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

Includes essentialsPool, Air conditioner, Internet / Wifi and more

Map of Rochdale

city location on map

Nearby attractions

Knowsley Safari

Manchester Art Gallery

Calderstones Park

Available Rooms

About this hotel

Victorian hotel with a full-service spa and a health club
Along with a full-service spa, this smoke-free hotel has an indoor pool and a restaurant. Free WiFi in public areas and free self parking are also provided. Additionally, a health club, a bar/lounge, and a snack bar/deli are onsite.
Housekeeping is available on request.
Mercure Manchester Norton Grange Hotel & Spa offers 81 air-conditioned accommodations with hair dryers and irons/ironing boards. Televisions come with satellite channels. Bathrooms include shower/tub combinations.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks, desk chairs, and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

An indoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include a health club and a sauna.

Children under 16 years old are not allowed in the swimming pool, health club, fitness facility, or hot tub without adult supervision. Guests under 16 years old are not allowed in the swimming pool, health club, fitness facility, or hot tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Pool

Air conditioner

Internet / Wifi

Laundry

Balcony or Patio

Hot tub or spa

TV

Wheelchair accessible

Gym or Fitness Center

Garden

Family friendly

Free parking

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Hotels.com properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Hotels.com provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Hotels.com

Ratings and reviews

7.8 / 10.0

Good(960 Ratings)

2.0 / 10.0

Not the best weekend for a family wedding. Booked 2 nights and on the second day was told to leave my room at 12.00! Room was cold, hot water took 5 mins to come though not instant. Dirty cups for a brew. Some stains on headboard. In all no attention to detail. No one at the bar to get a drink, other people was waiting too. Don't think i would stay again unless things improved.

1.0 / 10.0

The room was cold and felt damp. I had to turn the radiator on, then decided to have a hot drink where i found two dirty cups, one i had to wash. Then i had a phone call from reception at 12 to tell me to keave the room asap. But i had booked for 2 nights. The shower took 5 mins to warm up andbthe dan wascnitvwitking in the bathroom so everything ws wet. All little things but does need attention to detail. Also when attending the wedding party, no mone was at the bar i had to wait around but then they came from the back room. This happened twice and some other guests went to the other wedding bar to get served. All not good. I wouldn't recommend to friends.

5.0 / 10.0

Friendly efficient desk staff and a well presented clean comfortable space

3.0 / 10.0

This is a beautiful hotel but the Spa was closed for refurbishment and this was not listed on the details on hotel.com. This was a defining feature that we selected this hotel upon so we were really disappointed as it looked lovely. Other than that, the room was ok, small but perfectly appointed and comfortable. The service was a little off at the restaurant; friendly but patchy. Good vfm though.

5.0 / 10.0

Room was tidy, hotel was lovely, the swimming pool facilities were amazing

2.0 / 10.0

Bed was uncomfortable, thin walls meant noise was easily heard and it was noisy! Check in staff were superb but the evening serving staff were utterly uniterested. On the whole, a great location but tired hotel past its best.

5.0 / 10.0

Rooms were very clean , all staff really smartly dressed and very friendly and helpful. The breakfast we payed for and were very pleased with , it had all that we needed (sausage , bacon, egg , hash brown, beans etc )and juice , coffee and im sure if you looked (which i didn't) there were vegetarian and vegan options also. We visited the spa while there and was very impressed with the amenities and also we had massages ...excellant we thought .

5.0 / 10.0

Wedding venue L, stayed over for a family wedding

5.0 / 10.0

The hotel was top notch except they had only one switched socket in the room which was inconvenient. Will stay there again

5.0 / 10.0

Spa was great place was brilliant

5.0 / 10.0

Well what an absolute treat this place was. My son and I travel for his sport and to be honest we tend to just book the cheapest place we can find as we’re hardly there. However, this time he asked for a pool to relax after his race. Norton Grange was only £20 more than the budget hotel I was going to book so I booked it. And I am so glad I did. Not one thing I could complain about. Yes it’s a little tired in places but it’s an older hotel, and to be expected but it’s easily the cleanest hotel I’ve stayed in. The room was absolutely amazing. Spacious and comfortable with everything we could possibly need. The pool was a tad chilly but we stumbled upon the Jacuzzi and WOW!! What an amazing facility. So relaxing and absolutely stunning to be open to the outside. Beautiful. We loved it. I was truly floored by how amazing the facilities are with prices so reasonable. We didn’t eat in the restaurant but could tell that it serves delectable food, it was packed. Staff are so friendly and helpful and when we asked if my son’s race bike could be kept inside for safety they didn’t bat an eyelid. They took it and stored it safely for us. We have since booked 3 more visits and will be our go to hotel when ever we race in Manchester in future. The option to pay for early check-in or even use of the facilities early would be great as what with practice and early starts we were so sad to not have more time to enjoy your beautiful hotel. We will be spreading the word.

5.0 / 10.0

Will 100% stay here again, from the very start the staff were friendly and informative, the room nice and clean and super dark and quite at night: breakfast and spa/ swim facilities absolutely lovely!!!

4.0 / 10.0

Lovely hotel, friendly staff. Very clean. Room was lovely, comfy bed, again really clean. TV needs upgrading/fixing though. Alot of old channels as if not been retuned for a long time. Spa was amazing. The Jacuzzi with open air element was spot on for the soul.

5.0 / 10.0

Spa amenities were lovely. Very clean and relaxing. Love the sauna pool that opens outside, was lovely just relaxing with the view and the other sauna and steam rooms were very well presented and clean.

3.0 / 10.0

Looking rather in need of a decent refurb, but for a very basic night away for a place to sleep this is ok. Breakfast is open late on Saturdays so not ideal for an early start

2.0 / 10.0

Room was worn out. Floorboards creaked so badly we just laughed every time we had to move. Every aspect of the room needs a refurbishment. Couldn’t change the temp on the shower which is set at lukewarm and the pressure from it was like a watering can.

3.0 / 10.0

The hotel itself has seen better days. All of the furniture in the room was worn, scratched

5.0 / 10.0

Lovely hotel with great facilities

10.0 / 10.0

Clean room

5.0 / 10.0

I recommend this hotel rooms are great and spacious, comfy, and clean, good meetings good food and staff are really welcoming

4.0 / 10.0

Average, cleanliness in the rooms not great!

8.0 / 10.0

Lack of usb points No choice of eggs at breakfast Apart from that excellent

2.0 / 10.0

The hotel was very clean and well-maintained, and the staff were friendly and helpful throughout my stay. Unfortunately, my experience was impacted by the noise levels. I stayed on the ground floor and found it extremely noisy, both from outside and from the adjoining room. The walls are thin, and it felt like I could hear every sound from next door, making it difficult to get much sleep. If you plan to stay here, I’d recommend avoiding the ground floor and requesting a room that isn’t adjoining to another.

5.0 / 10.0

Very nice stay with excellent spa facilities. If I had one recommendation it would be to get better internet and smart TVs

10.0 / 10.0

We really enjoyed the pool & spa. This was our third visit to the hotel. We look forward to visiting the hotel again soon. Thank you to all the team.

5.0 / 10.0

Family visit in hotel in convenient location with swimming pool and Spa facilities.

4.0 / 10.0

Free parking friendly staff nice room and breakfast

10.0 / 10.0

Staff were very friendly, helpful, polite and professional. Facilities were very good and rooms very comfortable. My only criticism would be that a lot of tables had reserved signs on them but when we asked about them we were told we could use them as they were 'not really' reserved ? It was only in case they needed to use them?

10.0 / 10.0

Great value for money. Had a fab refurb. Would stay again!

10.0 / 10.0

I’ve stayed here many times now the grounds are lovely fantastic if your having a wedding for photos the staff are always friendly polite nice people room always clean and if you give them notice they endeavour to put you in the quieter part of the hotel if there’s a function on parking is free and plenty of space I’ll always stay here when in Manchester Well done again mercure

6.0 / 10.0

Reserved two twin rooms ,given one twin and a double with foldaway cot .Also given rooms on different floors even though they were booked together nine months ago ,told we couldn’t change as hotel was fully booked .When we complained about the room with the cot bed they suddenly weren’t full and found us another room on the same floor as the other one.Tv remote didn’t work but they sorted at once.Had to request two room keys for twin rooms !

8.0 / 10.0

The hotel has a lovely setting and our room was spacious and clean. Staff were friendly and helpful. Some negative points- one of the bars had problems with accepting card payments meaning you had to use alternative bar in general area (we were at a private function). The ladies toilets had 5 cubicles and only 2 of the doors locked which is poor. Breakfast was ok but limited choice and it could have been warmer

4.0 / 10.0

It's was lovely. All the facilities are great

10.0 / 10.0

Amazing

4.0 / 10.0

Shower not cleaned properly- multiple hairs from previous occupants. No towels in leisure suite. Bath robes smelt like they’re been dried in the kitchen during a busy service. Function suite music blaring until 12:30am. For what we paid would have expected far better.

10.0 / 10.0

Excellent stay for relaxation

10.0 / 10.0

The staff at the hotel were brilliant, especially the gentleman in the bar area during the late night period and his colleague on the front desk for the same period. Overall the property was clean, safe, welcoming and our stay was really enjoyable.

5.0 / 10.0

Great hotel

10.0 / 10.0

Very friendly and professional staff, Couldn’t do enough for you, even got an early check in Been to this hotel 3 times now, Great pool and spa facilities

2.0 / 10.0

THIS IS NOT A 4* HOTEL This is one of the worst hotels I have ever stayed in - it is dirty, rundown, and not good value for money. Noise We were allocated room 101 and told as we were handed the key that there was a wedding on and we may hear some noise as our room was opposite the wedding. This was an understatement and the hotel made it clear they would not deal with noise complaints. Our room was directly opposite the wedding function room, separated by a corridor no more than 1.5 metres wide. When the evening reception started we may as well have been part of the party. It was bad enough when the door to the function room was closed but when opened by guests it was like we were in a nightclub. My husband had to go and close the door numerous times. This went on until 1am. After that, until 3am we had the noise of the staff cleaning up the room, moving furniture etc as well as being able to hear word for word the conversation and activities of the room next door. We booked this hotel for a relaxing night away while I was recovering from illness - yet it was far from that. When the function room is being used the hotel should not be booking out this room to guests - a warning about noise after booking is not acceptable. The room Smelly, rundown and no soundproofing. No complimentary water etc. only one towel for two of us. Door to bathroom rotten because of water. The spa Nothing special. Slimy & slippy pool, unclean. Food We were DBB, food was ok.

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