The Butcher

La beauté de la chambre, les équipements

Rien

Very nice big room with big bathroom (bathtub and shower). Everything very clean. Tv, kettle and small coffee machine. Great location super close to Bruge city Centre. Very easy contact with owners through booking.com

We weren't sure about what to do with bed sheets as per instruction we should take them off the bed and it was first time we were ask to do this ourselfs in hotel

Very clean, relaxing room. Beautiful space.

needed a fan or air conditioning. better instructions to open the front door. Otherwise GREAT.

The location is amazing, it's close enough to the train station, but also close to the city and all the main attractions. The room was spacious enough and the floor heating made it comfortable.

The terrace was inaccessible, the host let us know beforehand and this was eventually solved through a partial refund, but they let us know on a short notice so we had to accept it since there weren't many other properties available. The door to the terrace was stuck, cracked open a bit, so the cold from the outside would reach the room. There was a LOT of dust under the bed that was accumulated over time. The 'toiletries' in the bathroom were half-filled supermarket bottles, and some of the toilet paper rolls were obviously used by the previous guests. The bedding and towels were clean, but they were stained. But more importantly, in my opinion, is the slowness in replies on the host's side. I inquired about using the luggage after check-out, and the replied 9 hours later (in the evening), after we had solved the issue. On top of that, the house rules said that we had to take the sheets off the bed and pile together all the towels, which isn't a big deal, but it no longer feels like you're a guest - so much for hospitality.