3 Bedroom Apartment in the Heart of Newcastle - Modern - Sleeps 6

Nothing

No bedroom door latches No batbroom locks Stained mattresses Wood floor boards to bodge 2 single beds Clean but stained sheets abs pillow cases Horrid smell in hallway

Brilliant location

Quite noisy outside but fine with the windows shut

None

Very poor communication effort by the property owner - Pasha (Lucky for all other guests who were handled by Tony) On the day of check in, the property owner did not inform the detail address and the check in instruction at all. By 9pm, the property owner texted that the apartment is readied for checked in, but still did not provide the detail address and instructions. Then I remembered from some of the reviews said the entrance of the apartment is in the hidden alley a dirty place with a lot of trash. So in the end, for the safety for my family, we decided not to go the apartment. Sadly the Booking.com could not help with the communication problem with the property owner either.

We did not stay in the property advertised. We were contacted after paying a security deposit, to say that the apartment was not inhabitable and we were moved to an apartment further out of the city centre. This was done less than an hour before we were due to leave for the airport and it was impossible for us to organise alternative accommodation.

The property provided was in a poor state of repair and was not that advertised on the site. Light bulbs needed replacing, the kitchen tap was leaking. A window would not close and it faced a busy road. There wasn’t any soap in the apartment.

Great location

Location is great

It was fine for what we paid. Didn't have to be a 5 star offering.

Spacious and clean

The shower pressure :/

The Location is perfect for Quayside and short walk into the main centre

Don't know where to start, have sent a full list of tweak's that need improving in the property, not to standard described

The only good thing is the location for going out and the sofa was very comfortable

Anything but dreamy The entry was unsafe and stank this should have been a red flag but as 5 young women we went with it. We failed to enter with the code we were originally given. Our host then sent us a new code. Before entering the apartment it we noticed the walls were very badly plastered over as if someone had punched through them at our front door. Upon entering our apartment there was a terrible smell of damp and it was extremely cold. We had a look around as you do and found that it was very unclean and just looked tattered and uncared for. Dirty marks all over the walls, paint peeling off, no batteries for the tv remote, and previous guests personal belongings were still lying around. After attempting to put the heating on we realised it was off, we were left with one tiny electrical heater for one room, when approaching the host about this issue he brought us more of these heaters, which were faulty and could not be used as they tripped the electricity. We had to go and buy blankets and warmer night clothes. There was two showers in our apartment which was perfect for 5 girls. However there was only 3 towels left for us and after one shower the water was freezing cold. Our host asked us to enter another apartment and take the towels from in there, which we did, however when approached about the hot water he said that we had used it all. I find it extremely hard to believe that one 5 minute shower used all the water in the apartment. We all had to have cold showers for the rest of the trip. We also had issues with the hob in which it took nearly to hours to cook something that should have took 30 minutes… again we approached our host, he told us there was a plug in hob and we should use this. This again tripped the electricity! As girls there to enjoy ourselves we tried to laugh it off. However the final straw was waking up and going to sit down on the sofa and it was soaking wet due to a leak in the roof coming from above.

Tony the host was so helpful to us.

.

Good location in city centre. Nice, big TV. Nice sofa. Host was responsive.

The kitchen facilities were poor, there was no microwave or oven dishes/trays. The hob was missing a knob and all the numbers had rubbed off so it was very tricky to use. No lock on the bathroom door, and the bath plug didn’t work so you couldn’t use the bath. A lot of the walls had stains. We were unaware one of the bedrooms had two single beds, this was not said on the property description or any of the photos. It also had no lamp. It had electric heaters that only stayed on for three hours so we found it quite cold and difficult to warm up the apartment. The corridor leading to the apartment smelled really damp.

Tuve que dejar una fianza de 250€ y luego para recuperarla tuve que amenazar con denuncia de la policía tengo vídeo , fotos y conversaciones por whats para demostrar . También tuve la mala experiencia de que tuve que entrar a 4 apartamentos del inmueble para encontrar este limpio y para finalizar tuve una picadura de araña en el apartamento que casi me dejan hospitalizada tengo los partes médicos y fotos de la evolución