Poloni Home Verona

Sehr gut gelegenes Apartment mit getrenntem Wohn-/Essbereich, Balkon und Klimaanlage. Die Wohnung liegt perfekt zwischen Bahnhof und Stadtkern. Alles innerhalb von 15 Minuten fußläufig erreichbar. Auch der kontaktlose Checkin hat hervorragend funktioniert.

Die Unterkunft war sehr zentral gelegen, sehr sauber und gut organisiert. Besonders angenehm war die Ruhe in der Nacht. Alles war sehr gepflegt und das Bett wunderbar sauber und komfortabel.

Es gab nichts, was mir nicht gefallen hat. Ich war rundum zufrieden.

Great location, between the centre of Verona & the train station. Plenty of space for the 3 of us.

I want to start off with the positives. The apartment is located less than a 15 minute walk to both the town centre and Verona train station which provides easy access when travelling across Italy - direct links to Milan, lake Garda, Venice etc. The host is very responsive, and provided clear instructions on how to access the building when arriving. Now let’s get to the negatives - there’s a few … I have never stayed in an air bnb before so perhaps I was naive and set my expectations too high regarding the cleanliness of this apartment. This apartment is far from clean, however, it is tidy. Pictures attached.

I felt dirty sitting down on the dining chairs as they had all spillage stains which probably could’ve been cleaned with abit of washing-up liquid and water. When laying in bed I could smell a sweet sickly and musty scent almost like bodily odour. We couldn’t for the life of us figure out where it was coming from, but I think it was the pillows as there were no protective covers on them. When we arrived we of course wanted to freshen up, we came to realise when doing so that the bathroom sink was blocked. I flagged this and the host sorted it within 15 minutes. Which is why I would like to emphasise the host was extremely responsive and reactive. However, I can’t see how or why this wasn’t picked up when cleaning the apartment before we arrived. There’s all toothpaste splatters on the wall behind the bathroom sink from previous guests. Again, this is easily cleaned with a bit of washing-up liquid and water, so not sure why it has been left and ignored. Whilst on the topic of the bathroom, the shower had pink mould all around the rim (easily removed with bleach if cleaned properly). We were given one towel bale each consisting of a flannel, small towel and a bath towel, for a 5 day stay. Not sure about other people but I like shower twice a day and I like to change my towels regularly. I felt quite gross having to use the same towel morning and night over the 5 day period. There was a washing machine in the bathroom but who’s to say the towels would be dry by the evening when we needed our second shower, which is why we didn’t wash them ourselves. We should’ve been given two towel bowels each. As in hotels they will give you fresh ones on the third day mark. The TOILET BRUSH - a horror story within itself - absolute biohazard. I don’t think they’ve cleaned or replaced that brush since they started leasing this apartment absolutely vile. PLEASE REPLACE APARTMENT 3 TOILET BRUSH!!!!!! I feel sick just thinking about it.