Host & Stay - River View Cottage

Beautiful location overlooking the river. We enjoyed sitting on the balcony with a G and T! Very clean and well appointed. Light and spacious living area. Very convenient for the town.

No heated towel rail in the main ensuite which meant that towels remained damp. Mirror in the main ensuite was too high to use as I am 5ft 3 ins. Shower was small and difficult to get out of as it was raised and there were no convenient handles. One of the blinds in the main bedroom was broken when we arrived.

Beautiful cottage in the most perfection location looking out into the river.

The cottage met our needs perfectly.

Plumbing

Box was quite low on the wall so not the easiest to access.

Water damage to the wall down to bedrooms. Downstairs saniflow toilet was malfunctioning which we assume led to electrical problems. This resulted in both the house alarm and fire alarm going off and the smell of burning from the toilet macerator. Maintenance were called out and claimed to have fixed problem, but it occurred again leaving us with no option but to leave the property early for our own safety. Host & Stay who are the agents for this property were supposed to be resolving our complaint, but their timeline has passed and we have had no further contact from them, even though we have followed correspondence up with them. Very disappointing.