Centrale Suite with Balcony - Top Collection

Location

Not too much at all

Appartement très confortable à 5 minutes de la gare Centrale et ses métros + ligne de tram dans la rue adjacente Immeuble résidentiel très calme Cuisine équipée, lave vaisselle, lave linge, produits fournis, ainsi que shampoing/gel douche Climatisation très agréable et balcon super avec une table pour profiter des grands arbres qui poussent devant l’immeuble d’en face Le personnel de Top Collection a été très arrangeant pour un check-in anticipé. Merci

Un peu éloigné de l’hypercentre mais tellement proche de la gare que ça compense pour les visites en dehors de Milan (Lecco/Bergamo)

Great location close to central train station. Comfortable bed and quiet at night

Shower head kept sliding down

Good things first. It's a nice, elegant, white apartment. Good kitchen, excellent bathroom, washing machine a plus. High third-floor apartment (77 steps) with a great balcony. Welcome basket with coffee. Excellent location a short walk from the train station.

Management had communication problems. Their Booking account was hacked, and I got many fraudulent messages before arrival. I'd informed Top Collection that I had no mobile device and needed to know how to get in before leaving wifi at 7 am arrival day, but they didn't send me instructions until 10:45 am, and then the attachment didn't open. Lucky we got in at all. There was supposed to be wifi and I found the router, but it was inoperative. Since managed from Rome, nothing could be done, and TC again had problems and couldn't reply to me for two days. They did apologize, but it was hardly a luxury stay with three days off the internet. (Apartment has no phone, of course, and even the television didn't work without wifi.) Quality apartment with great location, but distant ownership and communication problems made our stay difficult.