Parkhotel an der Therme

Top rated by guests
Restaurant/places to eat
Restaurant/places to eat
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Property building
Bedroom
review stars
8.4Excellent
(2,648 Ratings)
"Clean, quiet, cozy, good food, super friendly and helpful staff and excellent location."
Verified guest
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8.4 / 10.0
Excellent(2,648 Ratings)

Hotel in Freiburg

4-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating
Top-tier experienceA high end property in this area
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Located in Bad Krozingen, 15 miles from Messe Freiburg, Parkhotel an der Therme provides accommodations with a terrace, free private parking, a restaurant and a bar. This 4-star hotel offers room service and free WiFi.

Amenities at Parkhotel an der Therme

Free WiFi/internet
Free Parking
Non-smoking
Heating
Bar
Spa
Balcony/Terrace
WiFi/Internet
Electric Vehicle Charging Station
Family friendly
Accessible by lift
Key access
Housekeeping available
Cleaning products

Map of Freiburg


Available Rooms

$$$$
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Ratings and reviews

8.4 / 10.0
Excellent(2,648 Ratings)
100% verified reviews
10.0 / 10.0
10/10 recommend and will definitely come back
Clean, quiet, cozy, good food, super friendly and helpful staff and excellent location.
Nothing.
6.0 / 10.0
The room looked awesome but mostly impractical
The accommodation provides a spacious room, and the breakfast was delightful.
The pillows were not very comfortable, unfortunately. There were three clocks, but none of them seemed to be functioning properly. Although a washing machine was present, it was not operational. The bathroom light ceased to work on the second night and remained broken. The window in one of the rooms was already broken upon our arrival. Furthermore, on one occasion, the beds were not made, and the towels were not changed. When inquired about this, the receptionist mentioned that the cleaning staff had been occupied that day.
7.0 / 10.0
Friendly and efficient staff, neat and clean room
Clean and neat
10.0 / 10.0
Absolutely brilliant stay
So, we absolutely loved this hotel. Super dog friendly we had a top floor room. Comfy beds. Large room. The restaurant menu is quite limited due to a refurbishment of the kitchen and reviews reflect this but…..as things are progressing they are offering much more. We had lunch and were so impressed we decided to try an evening meal. What a winner. Ribeye steak cooked to absolute perfection. Melt in the mouth and so tender. Well done that chef. Best steak ever and seriously I am a steak snob. Pork medallions wrapped in bacon with plums. Beautiful. Drinks were very very reasonable. Breakfast was substantial and varied. Wonderful. Staff professional and very happy. Well done everyone from kitchen to reception. Management note… you have a great team and a superb chef. Its been a pleasure.
Nothing.
1.0 / 10.0
Staff was condescending and rude. Didn't tell the truth about internet not working for several hours
Not much, the whole stay was one of my worst travel experiences.
I booked a room with wifi but when arrived it didn't seem to work anywhere in the building. I asked about it and was told by the front desk boss that internet was fine and there must by something wrong with my devices. I found that odd but tried to fix the problem for a long time, as I had to write work emails and an online meeting scheduled (also no mobile data connection in and around the building). Only later I talked to other guests who had the same problem and overheard staff members discussing with each other that internet apparently hadn't been functionable for a while. This can happen of course, but I found the hotel's communication in this regard extremely bad. Instead of being honest and trying to find a solution they pretended for a while that everything was fine and blamed the guests. When I confronted them about this the next morning, they finally admitted that the lack of wifi connection was not my fault but told me in a very condescending way to just leave the property. Treating the guests like this is in my eyes unacceptable. I should mention that in the aftermath (after me complaining via booking) they offered a 10€ refund in return for not writing a review, which is probably why the review score is a lot better than hotel standards should allow.
10.0 / 10.0
I will definitively return to the Parkhotel an der Therme!
The hotel room was huge with a couch in the sitting area as well as a nice desk set up. The balcony with the layout chairs was perfect. The breakfast buffet had a large variety and was excellent.
N/A
10.0 / 10.0
Would come back any time.
Good
Peaceful and quiet.
10.0 / 10.0
Super we
Très bien situé juste en face des thermes. Chambre très confortable et jolie. Très propre. Très bon petit déjeuner. Personnel agréable et souriant.

FAQs

Is parking included with this hotel?

Parking is not specified as an available amenity at Parkhotel an der Therme. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.

Is Parkhotel an der Therme pet friendly?

Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at Parkhotel an der Therme?

We found 14 amenities for this rental. This includes free wifi/internet, free parking, non-smoking, heating, and bar.


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