RaCottage Mandalika

Tout était super ! La chambre très grande et confortable avec tous le nécessaire, salle de bain propre avec une grande douche. Le personnelle est adorable. Il y a une piscine propre et parfaite pour profiter du soleil. Vraiment top ! Et l'emplacement est idéal tous proche du centre ville.

La seule chose qui m'a dérangé c'est de ne pas avoir été informer du nettoyage de la chambre. Je pense que les réceptionnistes devraient informer la clientèle que le housekeeping passe vers 10h. J'ai été surprise d'entendre frapper à ma porte le matin mais c'est quand même très agréable de savoir qu'ils passent tous les jours.

De kamers waren netjes

In het toilet zat een kakkerlak. Ook gekko op de muur in appartement. Verder wel nette kamers. Jammer was dat je geen shampoo van het hotel had.

We liked the vibe of the place, the staff were lovely and helped us to get a vehicle to go exploring. The cottage itself was nice. The pool was also very nice and clean. The location was okay, about a 40min walk into Kuta. It would have been better if we had a scooter.

Some of the towels and pillows had stains on them. Also, our aircon in the bedroom didn’t properly work for a few days. It was seen to by the staff quite quickly though. The only other downside, not that it is the hotels fault, is the amount of building works going on everywhere. The noise started early and went on all day. We were out mist of the time we were there, but did notice how loud it was sometimes.

The communal space was nice. The pool was clean.

The dorm seriously needs some renovation. It was like staying in a wooden shack, the door creaked every time, the bunk bends are wooden and made creaking noises every time someone either moved or climbed up. The dorm is dark, great for Night time but hard to see during the day even with the lights on. The bathrooms were sub standard for cleanliness. I never saw a mop. Nor did they change the mats. Just wasn't for me.