Section L Yushima-Ueno

Always friendly staff at the desk to assist. Clean and comfortable accom

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We had a problem in our room but they conveniently organized a transfer to another room which solved the problem. The rooms are well equipped and it was great having a washing machine in the room. The staff speaks English fluently and are very friendly. The beds were comfy and there is a lot of room to store your luggage and stuff. The rooms were a decent size for 2 people. The hotel is located in a quiet area but within walking-distance to Ueno park, restaurants and shopping streets. It is close to airport skyliner station which we ended up walking to (took us about 10 minutes to get there while carrying our luggage).

There is no smoking area in the hotel or nearby which might be a big deal for some people. The lack of housekeeping and change of towels/sheets is a downside. I wish there were more outlets and light switches, it's not convenient getting out of bed every time you want to turn on/off the lights or charge your phone.

Location - close to trains, quiet street, close to nightlife- markets, close to Ueno park. Staff super friendly. Rooms neat & clean.

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The location was very good…. Close to train station and shops. The staff were so friendly and helpful, going out of their way to ensure our stay was enjoyable. Very knowledgeable about the area and ordered a taxi to take us the exact location we needed to be at! Great coffee shop just across the road where we became morning regulars. Having a small kitchen and laundry facilities in the room took the stress out of travelling….