"Location was excellent but the amazing service is what made this place so outstanding. Was greeted warmly and the young lady at reception was so quick to assist with a smile. She gave us instructions ..."
Well priced for this locationPriced under area average
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Includes essentialsPool, Air conditioner, Internet / Wifi and more
About this hotel
On beach with 2 outdoor pools, near Commercial Walkway Spend the day on Hotel Surf Olas Altas's beach or relax by one of the hotel's 2 outdoor swimming pools. Housekeeping is not available. Hotel Surf Olas Altas offers 60 air-conditioned accommodations with safes and irons/ironing boards. Flat-screen televisions are featured in guestrooms.
This Puerto Escondido hotel provides complimentary wireless Internet access. Additionally, rooms include complimentary toiletries and ceiling fans. Housekeeping is offered daily and change of towels can be requested.
Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Expedia properties are professionally cleaned after each stay.
Service feeThis helps Expedia provide a safer and more secure booking experience.
TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.
Customer support
Customer support is handled by our partner Expedia
$$$$
7.8Good
(430 Ratings)
"Location was excellent but the amazing service is what made this place so outstanding. Was greeted warmly and the young lady at reception was so quick to assist with a smile. She gave us instructions ..."
On beach with 2 outdoor pools, near Commercial Walkway Spend the day on Hotel Surf Olas Altas's beach or relax by one of the hotel's 2 outdoor swimming pools. Housekeeping is not available. Hotel Surf Olas Altas offers 60 air-conditioned accommodations with safes and irons/ironing boards. Flat-screen televisions are featured in guestrooms.
This Puerto Escondido hotel provides complimentary wireless Internet access. Additionally, rooms include complimentary toiletries and ceiling fans. Housekeeping is offered daily and change of towels can be requested.
2 outdoor swimming pools are on site.
Amenities
Pool
Air conditioner
Internet / Wifi
Laundry
Balcony or Patio
Wheelchair accessible
Garden
Free parking
Things to know
Additional fees to expect
Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Expedia properties are professionally cleaned after each stay.
Service feeThis helps Expedia provide a safer and more secure booking experience.
TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.
Customer support
Customer support is handled by our partner Expedia
Ratings and reviews
7.8 / 10.0
Good(430 Ratings)
10.0 / 10.0
Location was excellent but the amazing service is what made this place so outstanding. Was greeted warmly and the young lady at reception was so quick to assist with a smile. She gave us instructions and guidance immediately and answered all our questions with no hesitation.
This review is in comparison to all the other mediocre experiences I had during my stay in many hotels during my trip in the Oaxacan coast.
10.0 / 10.0
.
8.0 / 10.0
I’m pleased with the property facility and convenience location to the beach. Staff were very helpful and knowledgeable with facilities requirements.
The only bad thing regarding this hotel is very loud at night as it’s right on the club and bar area of Zicatela Beach.
10.0 / 10.0
Staff are kind and considerate..
10.0 / 10.0
Everything
10.0 / 10.0
Very nice staffs, very clean, building a new pool. Excellent for surfing people. But taking taxis you can visit very nice beaches.
8.0 / 10.0
Nice hotel with excellent location
8.0 / 10.0
The hotel is very clean and well maintained. Good location and a good restaurant on site for breakfast.
8.0 / 10.0
Excellent location. Very load at night from nightclub till early morning!
8.0 / 10.0
Is a very convenient hotel , but elevator wasn’t working, no more pillows for my wife towels look to old TV to small
4.0 / 10.0
The cost doesn’t match the rooms. Not sufficient pillows, or a cover. Missing a towel and no toiletries.
10.0 / 10.0
Great place, convenient centrally located an clean.
6.0 / 10.0
The towels were very old. I would not stay here again and the water was cold.
10.0 / 10.0
X
10.0 / 10.0
Liked the overall hotel from the cleanliness to the parking. Very safe and secure place with lots of options around. Could use a fridge bit other than that all good.
6.0 / 10.0
Basic rooms but did have a lovely pool.
10.0 / 10.0
Beach front. Newly renovated rooms. Well maintained property
10.0 / 10.0
Good place to stay in
8.0 / 10.0
Staff was very helpful and pleasant. The air con worked well but it comes right down on you in bed which may be too much for some people.
8.0 / 10.0
Clubs around hotel are noisy at night
10.0 / 10.0
it's definitely one of the most conveniently located hotels in Zicatela, just steps away from anything you would like.
8.0 / 10.0
Hotel Surf Olas Altas provided a solid experience. Would stay again!!
The location is 10/10– right across from Zicatela beach, with a gorgeous and HUGE pool, the hotel is perfectly centered between restaurants, activities and nightlife. The only complaint is the very loud nightclub across the street that kept us up some nights, but if you can’t beat them, join them, so go check out Xcaanda and dance! Otherwise, there are dozens of quality restaurants and bars to choose from within a 5 minute walk. You can’t swim in the ocean right here, but taxis are cheap and fast to other swim beaches.
My only complaint about this hotel regards the hotel room itself. A little paint could go a long way in updating the accommodations. Feels a tad dingy. The safe and hair dryer didn’t work. Not a huge deal. No deadbolt/second lock on the door made me a little uneasy. TV was small and staticky. Don’t depend on it. My balcony had a great view of the pool and ocean and the showers are awesome!! Air conditioning worked perfectly and was necessary.
Staff was super nice, friendly and helpful. Hotel itself is pretty, arguably the nicest-looking in the vicinity. We spent little to no time in the room during the day, so it didn’t matter much that it felt outdated.
10.0 / 10.0
Nice rooms and pool, not many of the staff spoke english though.
6.0 / 10.0
Internet connection was really bad.
10.0 / 10.0
friendly staff .
3.0 / 10.0
Wifi does not work with I phone
Had to pay roaming fee
10.0 / 10.0
The hotel is a quiet and calm place to rest. The staff is composed of great people always smiling and ready to help. The room was always clean and overall, this is a great place to rest and to have great food in the restaurant.
6.0 / 10.0
ok
4.0 / 10.0
service fron desk
8.0 / 10.0
What I like the most was walking distance restaurants and what I didn’t like was the bathroom smell.
3.0 / 10.0
The hotel needs a remodel. All facilities are in need of an overhaul. The walls are paper thin and you can hear everything…I mean everything, even the loud music from the bar/club across the street. The ac in the room works fine, but way too loud. The room had an “old room smell” to it. Overall, too expensive for what it offers.
3.0 / 10.0
one bed had sheets that weren't clean, they did change them the next day
balcony slider door didnt lock so i had to push the bed against it :-)
staff was very friendly and helpful
place is next to loud party clubs so get a room in the back if you want to sleep
even then, a chair moving upstairs was quiet loud so the floors are thing
pool area seemed nice
breakfast was bland but cheap
overall an older hotel with limited amenities but nice location. you're paying for the location. there are other places up the hill a bit that are nicer honestly
4.0 / 10.0
Super nice hotel right near the beach. There is a lot of noise in the area, but that is not the fault of the hotel. I did not like that when I checked in, they asked for my wrist and attached a plastic bracelet to it with no explanation. When I asked, it was explained that this is a tracking device that tells them when I am in the hotel and that I would need to wear it throughout my stay. Are you kidding me??? At least they were cooperative when I objected. The thing was cut off and I was instructed to “show” it when I entered the hotel. I noticed that all of the other guests were wearing this. Stop being so compliant, people!!
4.0 / 10.0
I liked the property but wifi kept cutting out. It would be nice to either have a fridge or ice machine
4.0 / 10.0
The hotel room was very comfortable. The pool area is beautiful and the whole complex looks out to the beach and the sunset. There is a restaurant on the road side with a bar. The only downsides were the poor TV reception and the wifi availability. It is better in the morning in the hotel and better all day in the restaurant than the hotel. The wifi difficulty is in much of Puerto Escondido though- not just this hotel.
5.0 / 10.0
Great location. Helpful, friendly staff. All the amenities you need. I would definitely stay here again.
5.0 / 10.0
Great location to outdoor bars and restaurants, 1/4 mile each way.
All the help were super friendly.
4.0 / 10.0
Location and very nice staff
5.0 / 10.0
I really like staying there right in front of the peak Puerto Escondido friendly helpful staff great surf.
4.0 / 10.0
Property is a little rough around the edges but it’s definitely worth the price given the location and amenities. Staff was great! Especially Nemo, who always seemed to be working and Jovanna. Very helpful staff. Would stay again.
FAQs
Is parking included with this hotel?
Parking is not specified as an available amenity at Hotel Surf Olas Altas. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Hotel Surf Olas Altas. Enjoy the water!
Is Hotel Surf Olas Altas pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Hotel Surf Olas Altas?
We found 8 amenities for this rental. This includes pool, air conditioner, internet / wifi, laundry, and balcony or patio.
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