Hotel & Spa La Mansión del Burro Azul

Top rated by guests

Standard Room, 1 King Bed | Room amenity

Couples treatment rooms, body treatments, hydrotherapy, aromatherapy

8.2Excellent

(441 Ratings)

"The place is absolutely beautiful and original. "

Martha

Don't miss out! Price and availability may change

8.2 / 10.0

Excellent(441 Ratings)

Hotel in Santiago de Queretaro

3-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating

Well priced for this locationPriced under area average

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Family-friendly hotel with a full-service spa connected to the convention center in Querétaro
A full-service spa, a sauna, and a coffee shop/cafe are available at this smoke-free hotel. WiFi in public areas is free. Additionally, coffee/tea in a common area, massage/treatment rooms, and a microwave in a common area are onsite.
Hotel & Spa La Mansión del Burro Azul offers 17 accommodations, which are accessible via exterior corridors and feature DVD players and complimentary weekday newspapers. Each accommodation is individually furnished and decorated. Select Comfort beds feature Egyptian cotton sheets, down comforters, and premium bedding. A pillow menu is available. 40-inch flat-screen televisions come with cable channels.

Bathrooms include rainfall showerheads and hydromassage showerheads, designer toiletries, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities at Hotel & Spa La Mansión del Burro Azul

Non-smoking

Bathroom

Spa

WiFi/Internet

Microwave

Ski in/Ski out

Oven

Stove

Laundry services

Sauna

Ironing facilities

Towels

Linens

Hairdryer

Map of Santiago de Queretaro

Nearby attractions

Museo La Esquina del Juguete popular Mexicano

32 mi

Queretaro Regional Museum - INAH

0.3 mi

Available Rooms

$$$$

Top rated by guests

8.2Excellent

(441 Ratings)

"The place is absolutely beautiful and original. "

Martha

Don't miss out! Price and availability may change

$$$$

8.2 / 10.0

Excellent(441 Ratings)

Hotel in Santiago de Queretaro

3-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating

Well priced for this locationPriced under area average

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

Map of Santiago de Queretaro

Nearby attractions

Museo La Esquina del Juguete popular Mexicano

32 mi

Queretaro Regional Museum - INAH

0.3 mi

Available Rooms

About this hotel

Recreational amenities at the hotel include a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Non-smoking

Bathroom

Spa

WiFi/Internet

Microwave

Ski in/Ski out

Oven

Stove

Laundry services

Sauna

Ironing facilities

Towels

Linens

Hairdryer

Ratings and reviews

8.2 / 10.0

Excellent(441 Ratings)

6.0 / 10.0

They need to update the pictures, we were expecting a spa restaurant, and more, the pictures don't match the actual hotel.

10.0 / 10.0

The place is absolutely beautiful and original.

6.0 / 10.0

Location

8.0 / 10.0

Very nice property but it need some up keeping

10.0 / 10.0

The staff were friendly, the hotel was clean and the beds were very comfy.

10.0 / 10.0

Very nice and clean and accessible to train station

2.0 / 10.0

This is a very bad experience, they told me I could place thing in the refrigerator that is shared and then they took my things out and placed them on the floor .the roof area that is sold on Expedia like a nice place to relax and enjoy the view they have everything closed and they dont allow u to be there.the sitting area is very dirty and the jacuzzi is nasty !honestly this is like an abandoned hotel !staff is not friendly at all ! I normally book with Expedia because it’s always amazing and they only have the best of the best but today is very bad !

4.0 / 10.0

Interesting place not too far from historic district, but the spa is close to non existent, no sauna, hot tub, etc, no massage availability on the day of check in. Still waiting for massage. Will see how it is…

10.0 / 10.0

The room, food and spa was excellent.Service was amazing. Loved the stay!

6.0 / 10.0

Beautiful place, nice room, great location, but misguided advertising. The hotel offer a jacuzzi and a rooftop , but none are included with the room, it is all available for extra pricy cost. At this price I might as well go to another hotel where all amenities are included in.

8.0 / 10.0

Nice little place, nice staff. The only thing I didn’t like was the bed and pillows. Everything else was nice!

10.0 / 10.0

A nice place to stay. Super quiet, and traditional style.

10.0 / 10.0

Charming hotel in the heart of Queretaro!

10.0 / 10.0

Perfect location and very beautiful hotel!! Will definitely go back!

10.0 / 10.0

The only thing I didn’t like was the room had no windows, therefore it was very warm. Luckily there was a ceiling fan to circulate the air.

4.0 / 10.0

Arriving from the outside I started to worry and said oh no but going through the door and seeing my name on the notice board things went swimmingly after that. The hotel is lovely and the staff are great and informative. I would stay again!!!

5.0 / 10.0

I consider my staying at Moss Hotel & Spa very enjoyable. The location was amazing, the staff were very cordial and the Continental Breakfast was considerably tasteful. It was a short, but comforting experience!

2.0 / 10.0

Rooms are small.Water for shower has no pressure. No Parking .Be careful , police takes your plates

4.0 / 10.0

Rooms are small.Water for shower has no pressure. No Parking .Be careful , police takes your plates

4.0 / 10.0

Great location, very close (walking distance) to historical center, bars and restaurants, a parking lot would've been great, I had to park 3 blocks away. Staff was friendly, rooms were really nice, pretty and clean, although really hot! Only ceiling fans are available in the rooms, we had warm days on our visit to Queretaro so the rooms were very, VERY hot. And last, but not least, the king mattress was extremely hard/firm, very uncomfortable.

2.0 / 10.0

Great location, very close (walking distance) to historical center, bars and restaurants, a parking lot wouldve been great, I had to park 3 blocks away. Staff was friendly, rooms were really nice, pretty and clean, although really hot! Only ceiling fans are available in the rooms, we had warm days on our visit to Queretaro so the rooms were very, VERY hot. And last, but not least, the king mattress was extremely hard/firm, very uncomfortable.

5.0 / 10.0

There was street construction going on when we got there, which made us a bit wary, but the hotel is delightful . The place is so pretty we took pictures of it! Breakfast was also very good. The hotel is not far from a delightful plaza. I'd stay here again!

2.5 / 10.0

5.0 / 10.0

Very nice and cozy boutiques hotel with spa . Ornament in hotel is unique and detailed . They had welcome board at entrance and it is very small thing but made me feel happy. Also welcomed with mint water . Let us chose organic soap at reception for our use . You should experience spa if you stay here ! They have skillful masseurs and great jet bath ! History about burro azul added flavor to our trip as well!

5.0 / 10.0

Amazing staff; they are there to spoil you in so many ways.

5.0 / 10.0

Beautiful and cozy mansion .The stuff is very nice helpful and welcoming...They make u feel very comfortable and treat u as a queen.The breakfast is delicious..the rooms are very clean.Not to miss the spa..oh!!!very calming and relaxing.U wont feel like staying in a hotel but like its your own casa.The location is great .close to the historical downtown.

5.0 / 10.0

Beautiful and cozy mansion .The stuff is very nice helpful and welcoming...They make u feel very comfortable and treat u as a queen.The breakfast is delicious..the rooms are very clean.Not to miss the spa..oh!!!very calming and relaxing.U won't feel like staying in a hotel but like it's your own casa.The location is great .close to the historical downtown.

5.0 / 10.0

5 star service by staff

2.0 / 10.0

Nice Hotel. They have no parking.Have to look for a place to leave the automobile.Pay police a ticket for parking in front of hotel.

4.0 / 10.0

Nice Hotel. They have no parking. Have to look for a place to leave the automobile. Pay police a ticket for parking in front of hotel.

5.0 / 10.0

I love the hotel!great service! Great price! Location was perfect!

5.0 / 10.0

This was a good place to go, at first we couldn't t] find it but when we did, it was a nice place. It's very close to the center of the city and the place it's really comfortable and makes you feel like home the decoration is awesome and I will definitely go back. The staff where really helpful.

3.0 / 10.0

had a great nite...

5.0 / 10.0

Muy casero y acomodado a la época. Las amenidades que ofrecen así como extras a la estancia valen la pena.

2.0 / 10.0

Un hotel bonito, agradable pero un gran punto en contra es que no tiene estacionamiento y la pensión que ellos te recomiendan cuesta $100 or cada 12 horas.

2.5 / 10.0

Es un hotel muy lindo y confortable, el personal es muy amable y tiene un pequeño desayuno. La ubicación es algo céntrica.

2.5 / 10.0

IT WAS WONDERFUL AND BEAUTIFUL

2.5 / 10.0

Great staff.

2.0 / 10.0

Terrible place, more of a youth hostel than a hotel. Definitely not three star. Communal kitchen. My room was a monk's cell. No windows. A bed that required walking sideways to get in. An armoir that was 1 1/2' x 2' with 3 wire hangers. No windows. No light. A door that went out to an interior courtyard, made to look so welcoming in their photos. I had booked 9 nights. Upon arriving, they charged me for the 9 nights, without my even seeing the room. Checked out the next morning, one night. The person in charge did not know how to issue a credit. I called the hotel the following morning and was told it was Expedia's problem. I called Expedia. They said it was Burro Azul. They called Burro Azul and Burro Azul told Expedia they didn't have any money. I have begun a billing dispute with Burro Azul, expecting a credit for the eight nights I didn't stay there. I wrote them two emails. Neither of which were answered.

4.0 / 10.0

Staff was wonderful. Room was clean and comfortable. Located on first floor across from kitchen, there was some noise in the morning. Breakfast was tasty. One sour note, though....there was no hot water in the morning. I only stayed one night, so can't say that's all the time.

FAQs

Is parking included with this hotel?

Parking is not specified as an available amenity at Hotel & Spa La Mansión del Burro Azul. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.

Is Hotel & Spa La Mansión del Burro Azul pet friendly?

Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at Hotel & Spa La Mansión del Burro Azul?

We found 15 amenities for this rental. This includes non-smoking, tv, bathroom, spa, and wifi/internet.

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7.4 / 10.0

Good(97 Ratings)

Extended Suites Queretaro Juriquilla

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in Queretaro

2 guests · 1 bedroom · 1 bath

Free WiFi/internet · Air conditioning · Pool

Looking for a memorable stay in Santiago de Queretaro? Our Apartment hotel might just be what you're looking for. Enjoy amenities including Free Parking, Air conditioning and Accessible by elevator, and more during your stay.

Hotel & Spa La Mansión del Burro Azul

Hotel in Santiago de Queretaro

Reasons to book

About this hotel

Amenities at Hotel & Spa La Mansión del Burro Azul

Map of Santiago de Queretaro

Nearby attractions

Available Rooms

Hotel in Santiago de Queretaro

Reasons to book

Map of Santiago de Queretaro

Nearby attractions

Available Rooms

About this hotel

Amenities

Ratings and reviews

FAQs

Is parking included with this hotel?

Is there a pool at this hotel?

Is Hotel & Spa La Mansión del Burro Azul pet friendly?

What amenities are available at Hotel & Spa La Mansión del Burro Azul?

Explore similar stays in Santiago de Queretaro

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